I purchased a dress that was sold out. They had Immediately called me and sent a email of three other options. Same size and color different styles which was very helpful. I was able to choose an... See more
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Customer service was helpful, responsive and friendly when I initially reached out about purchasing the dress. Delivery was also very fast. The dress was beautiful in person, just like the online phot... See more
Company replied
The dress is gorgeous and exactly as pictured. Customer service was excellent when the first dress arrived with a broken thread and some missing beads. They shipped out a replacement dress the next da... See more
Company replied
The quality of the dress is good and Jeremy was very helpful. Only thing I could say to make the experience better is that some dresses we were wanting was in stock online but was actually out of stoc... See more
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Company details
About Discountdressshop
Written by the company
• Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at info@discountdressshop.com or at 714-982-7352.
• AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. DiscountDressShop.com negotiates great deals with our suppliers, and pass these savings on to you!
About DiscountDressShop.com
DiscountDressShop.com was founded in 2009 in La Habra, California on that the idea that good deals and great customer service is what we are about.
Shop prom dresses, formal dresses, mother of the bride/groom gowns at DiscountDressShop.com. Find homecoming, cocktail dresses, bridesmaids gowns, graduation dresses, military ball, quinceanera's, plus-size formal and inexpensive prom dresses that will be delivered right to your door with fast shipping from California!
Contact info
PO Box 54701, 92619, Irvine, United States
- 714-982-7352
- info@discountdressshop.com
- discountdressshop.com
4.1
Great
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love my dress and the price was…
I love my dress and the price was perfect
21 August 2019
Unprompted review
Reply from Discountdressshop
Nancy, I'm so glad to hear that you loved the dress you ordered and that the price was perfect for you!
https://www.discountdressshop.com/products/chiffon-semi-formal-mint-dress-long-empire-rhinestone-waist-1
zipper came off
The dress is awesome, good material and good stitching. I went to zip it up for the first time and the zipper popped right off.
14 August 2019
Reply from Discountdressshop
Jennifer, thank for taking a moment to share your feedback regarding the dress you received. So glad to hear you liked the dress, but with one exception. We hope you come visit us again soon!
Excellent customer service
Excellent customer service. Fast shipping. Good quality dress.
30 July 2019
Unprompted review
Reply from Discountdressshop
Thank you MS for your feedback!
https://www.discountdressshop.com/products/dark-purple-off-shoulder-floor-length-evening-gown-applique-bodice
Great service.
24 July 2019
Unprompted review
Reply from Discountdressshop
Thank you Bibi for your feedback and that we were able to provide you great service for the dress you purchased!
https://www.discountdressshop.com/products/off-the-shoulder-tulle-a-line-gown-gold-beaded-lace-bodice-leg-slit
Reply from Discountdressshop
Hi Charlene, I'm sorry you think the dress you ordered, which is made in the US is not of good quality. As per our return policy, you may return it for either a store credit or you may make an exchange.
I ordered the wrong size
I ordered the wrong size. The company immediately sent out the correct on.
The silver dress fits perfectly and looks lovely.
I recommend this company.
19 July 2019
Unprompted review
Reply from Discountdressshop
Thank you Harriet for taking the time to give us feedback and write a review. I'm so glad to hear we got you the right size!
https://www.discountdressshop.com/products/clearance-silver-mermaid-dress-pleated-bodice-floral-detail
The package came pretty quickly (4…
The package came pretty quickly (4 business days). Only complaints I have is that I ordered 2 mediums and 1 small and received 2 mediums and 1 large. I also ordered the dusty rose and the dresses were more baby pink. Other than that, the dresses appear as they did on the pictures and the dresses are good quality.
16 July 2019
Unprompted review
Reply from Discountdressshop
Hi Josephine, I am very sorry that you received the wrong size for 1 dress. I hope it worked out! Next time, contact us and I can get it fixed. Thank you for taking the time to write a review.
https://www.discountdressshop.com/products/semi-formal-long-dusty-rose-dress-sleeveless-bateau-neck-chiffon
Reply from Discountdressshop
Hi Nancy, so great to hear that you and everyone around you loved the dress you ordered from us!
https://www.discountdressshop.com/products/long-lace-bodice-scoop-neck-a-line-teal-formal-dress
I ordered 2 dresses with 2 day shopping…
I ordered 2 dresses with 2 day shopping and only received 1 dress!! I'm very disappointed and without a dress that I paid for.
12 July 2019
Unprompted review
Reply from Discountdressshop
Hi Veronica,
We actually shipped both dresses you ordered in separate packages and they were both delivered on separate days.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511699000092884895
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511699000092825140
Amazing service arrived to UK in 3 days
5 July 2019
Unprompted review
Reply from Discountdressshop
Hi Gillian,
Because you selected DHL Express, you received your package as quickly as you did from the United States. Thank you for your business!
https://www.discountdressshop.com/products/mauve-long-prom-dress-embellished-waist-with-train
Perfect Dress...Just as Advertised!
I recently ordered a Mother of the Groom dress from Discountdressshop and I am very happy with the dress. I had originally fond it in a local dress shop for a lot more money. It was a Cinderella Divine and it fit just as I expected it too after following the provided measurement chart. I would happily order another dress from here.
1 July 2019
Unprompted review
Reply from Discountdressshop
Hi Kimberly,
Thank you for taking the time to write a review on the dress you ordered from us. So glad to hear it fit and that we saved you money!!!
https://www.discountdressshop.com/products/eggplant-off-shoulder-floor-length-evening-gown-applique-bodice
Very satisfied customer !
Given my personal situation Discount dressshop was very accommodating and helpful. Quick to deal with every question I had and was always easy to get ahold of.
I truly thank Jeremy for all his hard work and dedication to helping people find and receive their dress.
Shipping was also very quick, overall I can’t really complain :)
21 June 2019
Unprompted review
Reply from Discountdressshop
Hi Katlynne, thank you for taking the time to write a review about the service and the dress you ordered. I hope to help you again in the future!
https://www.discountdressshop.com/products/short-wedding-guest-dress-with-three-quarter-sleeves-burgundy
Reply from Discountdressshop
Thank you Ashley for taking the time to write a review about the dress and your experience with our customer service!
https://www.discountdressshop.com/products/a-line-appliqued-long-taffeta-prom-dress-burgundy-with-slit
Beautiful dresses
If you looking for special occasion dress or special color you will find it here. I love their products, fast shipping, I will recommend it.
20 June 2019
Unprompted review
Reply from Discountdressshop
Thank you Marlene for taking the time to write a review on the dress you ordered.
https://www.discountdressshop.com/products/long-strapless-glitter-gown-lavender-with-sweetheart-neckline-leg-slit
Love it
Love it - it’s exactly what I was looking for for my daughter’s wedding- size is perfect - I took measurements and ordered
18 June 2019
Unprompted review
Reply from Discountdressshop
Thank you Tammy for taking a few moments to write a review on one of the most popular styles we have been selling the past 10 years.
https://www.discountdressshop.com/products/long-chiffon-silver-mother-of-groom-dress-lace-long-sleeve-jacket
Wonderful experience
This website was very easy to navigate and the ordering process was simple and secure. The dress arrived on time, and was absolutely beautiful! High quality product, and my daughter loved it!
Thanks for being a great company.
13 June 2019
Unprompted review
Reply from Discountdressshop
Julie, thank you for taking the time to write a review on the purchase of your dress! So glad to hear that everything worked out well for you! We pride ourselves in being a great company :)
https://www.discountdressshop.com/products/burgundy-homecoming-short-dress-with-gold-appliques
Excellent
Beautiful dresses, excellent super-friendly customer service, reliable fast delivery, everything simply perfect, many thanks!
13 June 2019
Unprompted review
Reply from Discountdressshop
Thank you Helena for taking the time to write a review and from ordering from us all the way from Switzerland!
https://www.discountdressshop.com/products/fitted-glitter-sparkle-ruched-gown-blue-with-leg-slit-and-v-neckline
Excellent service and real fast…
Excellent service and real fast shipping
12 June 2019
Unprompted review
Reply from Discountdressshop
Hi Karen, we're blessed that you chose us to purchase your dress!
https://www.discountdressshop.com/products/royal-blue-off-the-shoulder-rhinestones-pleated-waist-a-line-satin-ball-gown
Not a Scam Dress Site
Fast shipping, accurate description and sizing, the dress fit my little sister like a glove.
20 May 2019
Unprompted review
Reply from Discountdressshop
Hello Payton, thank you for taking some time to write a nice review for the dress you ordered from us.
https://www.discountdressshop.com/products/chiffon-high-low-purple-dress-strapless-rhinestone-center
The dress came quickly which was great
The dress came quickly which was great! It did run small though. Nice quality.
20 May 2019
Unprompted review
Reply from Discountdressshop
Hi Jill, thank you for taking the time to write a nice review!
https://www.discountdressshop.com/products/navy-blue-quarter-sleeve-long-formal-dress-a-line
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