Disappointed. Does not include mains charger. Fortunately uses USB. Saw nothing on listing stating "No mainscharger included". Enentually found statement on end of box - "Not included - all 5V min. 1A... See more
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Awful experience, I wouldnt bother using. After i ordered i recieved an email telling me i would get a dispatched email snd tracning info, should be delivered within 4-6 days. Nothing. No email no... See more
Small clear storage boxes with clip lid and handle. I purchased 8 boxes and did not realise they were slightly smaller than I wanted but it hey have come in handy and useful. Ordered and informed when... See more
Company replied
My purchase was packed and dispatched quickly. However the Royal Mail delivered my item to the incorrect address. I emailed direct pick who to this day have not responded. Absorbant customer servic... See more
Company details
Written by the company
Home and Garden at Directpick Shop for everything you need for your home, garden and beyond at upto 50% off the retail price.
Contact info
44 Parkes Street, B67 6AZ, Birmingham, United Kingdom
- info@directpick.co.uk
- directpick.co.uk
2.7
Poor
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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AVOID this is a scam site
AVOID this is a scam site, order placed 4 weeks ago, which should have been delivered in 4 to 6 days, cannot get in contact and have just been sent a dispatch note with sizes of the parcel that no resemblance to the product I have ordered
9 November 2024
Unprompted review
Reply from Directpick Ltd
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. We understand your frustration regarding the delay and confusion with your order.
Please rest assured that your parcel has been dispatched, and the tracking information confirms this. While we aim to deliver within the stated timeframe of 4-6 days, unforeseen circumstances can occasionally cause delays. We also notify customers in advance that, if an item is temporarily out of stock, it may go on backorder, and we will fulfill it as soon as it becomes available.
below is the tracking validates our claim
https://www.parcel2go.com/tracking
P2G129931183
Quick response
Quick response. Items are just the right size but lids slightly damaged.
23 November 2024
Reply from Directpick Ltd
Thanks
I didn't want to leave a bad review but…
I didn't want to leave a bad review but noone has answered 6 emails and god knows how many calls. I ordered 2 breakfast bar legs and got 1 breakfast bar leg and 1 table leg both different colours both different leg bottoms and one dented ,I need to return these I am really disappointed and my kitchen goes in this week . If I had of received the same 2 legs I wouldn't have a problem or if someone had of answered my numerous emails I wouldn't be writing this
20 November 2024
Unprompted review
Reply from Directpick Ltd
Your order has been collected back and will sonn refund.
Leave a review!
Iitems arrived on time and as described, but be aware they regularly badger you until you leave a review on Trustpilot which is irritating.
13 November 2024
Reply from Directpick Ltd
Many Thanks for your time to leave a reviw.
Reply from Directpick Ltd
Thanks
Order never delivered
Order never delivered. Given Royal Mail tracking number that sais item still at office where it was posted.
1 November 2024
The product price was excellent as was…
The product price was excellent as was the delivery time.
25 October 2024
Reply from Directpick Ltd
Thanks
SCAM DROPSHIPPING COMPANY
SCAM DROPSHIPPING COMPANY. They send out some orders and some they don't. My order 11224/230824/67 they ignored. I sent three emails and did not get a reply. I rang 30 times, no one answers. It is now SEVEN WEEKS SINCE I PLACED MY ORDER, NO SIGN! Update: Today I received a refund - I would not have got it if I hadn't made a slamming review on here. This company (one man actually) doesn't give a fig - DIRECTPICK IS A SCAM!
23 August 2024
Unprompted review
Efficient service
5 October 2024
Very good service and delivery
Very good service and delivery, would recommend to friends
28 September 2024
Reply from Directpick Ltd
Thanks
‼️DO NOT USE THIS COMPANY‼️
‼️DO NOT USE THIS COMPANY‼️
‼️ THIS COMPANY IS A SCAM ‼️
I put an order in 2 weeks ago … and nothing ❗️
I paid nearly £80
£8.99 postage was paid for a 2-3 day delivery… and nothing has arrived ❗️l
‼️I WANT A REFUND‼️
23 September 2024
Unprompted review
Reply from Directpick Ltd
Please always mention your order number so we can give proper feedback to your comment.
Going through your name we have refunded the money as the product you ordered was on special orders only. We dont stock this item as its only when we receive the order we then placed order with our suppliers. Most of the Swish Cordless Blackout Blind are special orders only.
thanks
DIRECTPICK IS A SCAMMER COMPANY
As the last review - the parcel got stuck because Directpick did not pay enough postage. On my second visit to the Royal Mail collection point, I finally got my parcel after paying £3.50. I had already paid £7.99 for the goods to be delivered. Directpick promised to compensate, but nothing has turned up. I believe that this company is a scammed and doesn't care about their customers. DIRECTPICK IS A SCAM COMPANY.
UPDATE - DIRECTPICK SAY THEY HAVE COMPENSATED ME - BUT THEY HAVE DONE NOTHING. DO NOT DEAL WITH THIS COMPANY
23 September 2024
Unprompted review
Reply from Directpick Ltd
We have compensated you the surachrge money. Appologies for this and we hope the trouble you faced this time will not hinder you in doing shopping again with us.
thanks
Package sat at post office depot for 3…
Package sat at post office depot for 3 weeks. Not enough postage paid. Tried phoning and emailed suppliers nobody answered.
12 September 2024
Reply from Directpick Ltd
please pay the suracharge and we will compemsate as we had some weight issues but this has now been rectified
Avoid this company I ordered wall…
Avoid this company I ordered wall panels ,paid the extra for 2 to 3 day delivery ,sent numerous emails with no reply tried calling more than 20 times with no answer In total £164 down will be going to my bank to set up a scam dispute to recover my money back
23 September 2024
Unprompted review
Reply from Directpick Ltd
You have been refunded as the stock was unsellable
missing items
didnt deliver 1 of my items
not replying to emails, only spamming to leave a review
order number 11300/030924/73
10 September 2024
Unprompted review
Reply from Directpick Ltd
Please mention order number thanks
Reply from Directpick Ltd
Thanks
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