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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items often exceed expectations and feel premium. Many appreciate the accurate sizing, product descriptions, and the overall value for the price. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving in perfect condition and often earlier than anticipated. People also commend the smooth ordering process and the excellent selection of designer and streetwear items. However, some customers experienced issues with delivery transparency and extended shipping times, with packages sometimes taking longer than expected to arrive. A few reviewers also reported receiving items that did not meet their expectations or were defective, and some mentioned problems with incomplete orders or difficulties with returns and customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Order

Consumers find the ordering process to be largely positive. Many reviewers praise the timely arrival of their... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices impressive, with some noting... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered a jacket and I am really impressed with the quality. The material feels premium and the stitching looks durable. Delivery was faster than expected and the jacket fits true to size. I'll defi... See more

Rated 5 out of 5 stars

I found some amazing designer pieces on sale and couldn't resist. Checkout was smooth, payment felt secure, and shipping was faster than I expected. I'm super happy with my order!

Rated 5 out of 5 stars

This shop stood out to me because it sells cool, high-quality streetwear and designer clothes without long waits or fake stuff. I got a Palm Angels hoodie and an Off-White belt, and they were even bet... See more

Rated 5 out of 5 stars

I bought a pair of sneakers and they arrived exactly as described. The sizing guide was accurate and the shoes feel solid, not cheap at all. Delivery updates were clear and everything arrived in perfe... See more

Rated 5 out of 5 stars

I bought a set of outfits from dihsan for casual and gym wear and I couldn't be happier. The products arrived in perfect condition and the fit was just right. The site is easy to navigate and ordering... See more

Rated 5 out of 5 stars

Really impressed with the sustainable fabrics used across the collection. Pieces feel high-end but also eco-conscious. Fast shipping and safe checkout made it an easy experience.

Rated 5 out of 5 stars

I ordered a jacket and the quality honestly exceeded my expectations. The material feels premium, stitching is clean, and the fit matched the size guide. Shipping was quick and packaging was neat.

Rated 5 out of 5 stars

I’ve shopped online many times, but dihsan really stands out for its quality and smooth shopping experience. Everything went perfectly, and all the clothing is completely authentic.

Rated 5 out of 5 stars

Picked up a bag and a pair of shoes - both look even better in person. Love that they focus on sustainable, premium materials. Will order again for sure!

Rated 5 out of 5 stars

Every item I’ve received has been absolutely perfect. The quality is outstanding, everything arrived exactly as expected, and there were no issues whatsoever. I’m thoroughly pleased with the entire ex... See more

Rated 5 out of 5 stars

I ordered a jacket and honestly the quality surprised me in a good way. The material feels premium, the stitching is clean, and the fit was true to size. Shipping was fast and the packaging looked pro... See more

Rated 5 out of 5 stars

I ordered during the summer sale and got 25% off. The deal was too good to pass up, and my package arrived perfectly packed. I'll definitely be recommending DIHSAN to my friends.

Rated 5 out of 5 stars

The discounts were incredible compared to nearby shops. I picked up a Wolford item for just a fraction of its usual cost. I couldn't be more satisfied with the purchase.

Rated 5 out of 5 stars

Nice selection of designer and streetwear pieces. My jacket arrived well packed and feels premium. I will definitely buy from them again.

Rated 5 out of 5 stars

Customer service was quick and helpful when I had a question about sizing. My order arrived on time and the overall quality exceeded expectations. I’m already planning to order again soon..

Rated 5 out of 5 stars

Took advantage of the "Buy 1 Get 2nd at 25% Off" deal and couldn't be happier. My order arrived in perfect condition, and everything feels so luxurious.

Rated 5 out of 5 stars

I was really impressed by the speed of delivery. My order arrived in just a few days, and the packaging was classy. It felt like shopping in a physical store, but online.

Rated 5 out of 5 stars

The website is clean and easy to browse. Payment was smooth and delivery came earlier than expected. The outfit looks great and I am fully satisfied.

Rated 5 out of 5 stars

Really nice selection of stylish pieces. I ordered a hoodie and a shirt and both feel soft, high quality, and true to size. Will definitely order again.

Rated 5 out of 5 stars

Oh they definitely exceeded my expectations! The delivery was super fast and the price was great too. You just gained a customer for life! Thanks.

Rated 5 out of 5 stars

I bought the Versace leather moto pants and they are a perfect fit! Reasonably priced too, not sure I'd get something cheaper elsewhere. Thank you.

Company replied

Rated 5 out of 5 stars

The product photos were accurate and the items looked even better in person. Checkout was smooth and delivery updates were clear.

Rated 5 out of 5 stars

Customer support was helpful when I had a quick sizing question. Everything arrived on time and the quality was impressive for the price. Highly recommended.

Rated 5 out of 5 stars

I purchased the Fendi sweater at a discounted price. Will not get that deal any where else! Will be buying more items as shipping was fast and efficient.

Rated 5 out of 5 stars

Excellent shopping experience from Dihsan. The product descriptions were accurate, shipping was prompt, and the clothes look fantastic. I've already recommended this site to friends who love stylish y... See more

Rated 5 out of 5 stars

I was hesitant at first, but the secure payment gave me confidence. My order arrived flawlessly, and I'll order again.

Rated 5 out of 5 stars

Perfect condition, fast delivery, and great packaging. I also loved that all duties were included.

Rated 5 out of 5 stars

Loved the inclusive denim launch! Fits are flattering, quality is great, and finally a retailer that cares about body positivity.

Rated 5 out of 5 stars

They have good prices, that's why I keep coming back. The deliveries can vary from state to state I guess but they are great so no doubt about that!

Rated 5 out of 5 stars

Many people have complimented me on my new items I've bought from here! They know how to make people happy... definitely made my day!

Rated 5 out of 5 stars

Ordered a jacket, it arrived quickly and fits perfectly. Quality matches the photos.

Rated 5 out of 5 stars

I had a question about shipping and got a reply really quickly. Great customer service

Rated 5 out of 5 stars

Support via WhatsApp was excellent. They quickly responded to my questions about sizing and gave me confidence in placing my order. Truly a positive experience!

Rated 5 out of 5 stars

Good customer service and clear communication. My order arrived without issues - I'll shop here again.

Rated 5 out of 5 stars

Great selection of streetwear and designer items. Checkout was smooth and delivery was reliable.

Rated 5 out of 5 stars

The purchase process was incredibly easy. I paid in USD with no hidden fees, and my order arrived right on time. The thank you card included in the package was a really nice touch.

Rated 5 out of 5 stars

Customer support responded quickly and was very helpful, which made the entire process simple and easy.

Rated 5 out of 5 stars

Easy checkout and clear product info. My shirts arrived without any damage and look great.

Rated 5 out of 5 stars

Checkout was easy and the product information was clear. My shirts arrived in perfect condition and look great.

Rated 1 out of 5 stars

I don’t know how this site has gotten all these positive reviews. I ordered 2 pairs of Versace Jeans Collection sandals. They are not authentic and they are made in China! They are also defective, t... See more

Company replied

Rated 1 out of 5 stars

Delivery process was not transparent, nor accurate and it took way longer than necessary to receive. Adding details as requested by the v... See more

Company replied

Rated 1 out of 5 stars

I placed an order over a month ago and never received anything. I contacted the company multiple times through different channels and got no response. No update, no tracking, no explanation. This is e... See more

Rated 1 out of 5 stars

The whole situation started off bad. My order was packaged and noted as shipped on the Dihsan website. When I went to the FedEx link, the package was not yet received by the carrier. The package then... See more

Rated 1 out of 5 stars

After placing an order totaling over $1,000, I decided to return the merchandise. The company’s return process requires customers to first submit a return request, which must be reviewed and appro... See more


Company details

  1. Fashion Accessories Store

Written by the company

DIHSAN is the ultimate destination for Designer Luxury Fashion. Our purpose as a company is to provide our clients with exactly what they want from the world of luxury fashion. We carry over 300 Designer Brands and curate every single piece for our clients. Our monthly sales are widely anticipated and the discounts can be up to 90% off. We believe in quality over quantity, buying less and of more value, so that we as a luxury online retailer and our clients can make our impact to make the designer fashion industry sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

My first 2 orders arrived

My first 2 orders arrived before the due date. My third order arrived a couple of days later than promised. Meaning, they probably have their logistics in place, it's the local courier that drags it. Overall, I am very happy.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Small but meaningful gesture

Small but meaningful gesture (gift) was included with my order. This is level of service is what I expect from any luxury items store but that rarely ever happens these days. I'm glad that they took the time. Thanks

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Not sure how I found them

Not sure how I found them but I am obviously good with that! A couple of smaller orders every now and then to test the quality.. everything seems to check out. Can recommend!

24 July 2024
Unprompted review
Rated 5 out of 5 stars

When it comes to shipping then I have…

When it comes to shipping then I have only positive things to say. Tracked, secure and delivered only via signature. This is important since the items are expensive and I wouldn't like to deal with chasing and arguing with the support team (as this has happened with me before with some other sites). Thanks

12 August 2024
Unprompted review
Rated 5 out of 5 stars

For years

For years, I've been deeply involved sourcing these products from multiple marketplaces all over the world and not once has anyone offered better pries than them. One of the few sellers who uses proper delivery services too so the parcel wont be left at your front door.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Fully tracked and secure shipping

Fully tracked and secure shipping. Didn't get my parcel before I had signed it. Since the products are pretty expensive, I am happy that it wasn't left somewhere at my porch or front door.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

With 100% certainty

With 100% certainty one of the cheapest places to source Moschino accessories. Love their branded giftboxes and wrapping, makes the whole experience very special.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

First time I ordered from Dihsan back…

First time I ordered from Dihsan back in March.. didn't think much of it as the prices were okay for most products. About 2 weeks ago I received a huge discount via email due to me being a previous customer and now I managed to save up around 40% - This is an insane offer!

17 July 2024
Unprompted review
Rated 4 out of 5 stars

The order was slightly late

The order was slightly late and on top of that we had to do an exchange as there were some issues with the fit so I wanted to change it. The new delivery came within 48 hours and they used DHL to send it so I am happy that we managed to resolve the issue.

21 July 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't pass these prices

I couldn't pass these prices and on top of that, I got a 20% discount vouchers as well so my experience has been far better than just "positive". The shipping was good, no delay and on time. Thank you all.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

I did a small test order to verify the…

I did a small test order to verify the quality first and it was satisfactory. Placed a much larger order now and waiting for the delivery.. should be here within a couple of days so will update once we are there.. so far, so good.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

If luxury products are your thing

If luxury products are your thing then Dihsan is definitely your place to shop. I've been getting my goods from here for a lot cheaper than I would get from any large-size supplier in the US. The prices are better and so is the service. Lots of bonuses for repeat clients and I am satisfied!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

They took their time to package my…

They took their time to package my Moschino baseball cap. Usually sellers throw them in a plastic wrap and it's gonna be hard to get it back in shape but they took care of that and I am very happy with my order.

27 June 2024
Unprompted review

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