I ordered a jacket and I am really impressed with the quality. The material feels premium and the stitching looks durable. Delivery was faster than expected and the jacket fits true to size. I'll defi... See more
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Company details
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DIHSAN is the ultimate destination for Designer Luxury Fashion. Our purpose as a company is to provide our clients with exactly what they want from the world of luxury fashion. We carry over 300 Designer Brands and curate every single piece for our clients. Our monthly sales are widely anticipated and the discounts can be up to 90% off. We believe in quality over quantity, buying less and of more value, so that we as a luxury online retailer and our clients can make our impact to make the designer fashion industry sustainable.
Contact info
5525 West Blvd, V6M3W6, Vancouver, Canada
- 1-833-676-3313
- contact@dihsan.com
- dihsan.com
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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I love that duties and taxes are…
I love that duties and taxes are already included. What you see at checkout is exactly what you pay, no surprises. It makes shopping for luxury brands so much easier.
I found some amazing designer pieces on…
I found some amazing designer pieces on sale and couldn't resist. Checkout was smooth, payment felt secure, and shipping was faster than I expected. I'm super happy with my order!
Loved the inclusive denim launch
Loved the inclusive denim launch! Fits are flattering, quality is great, and finally a retailer that cares about body positivity.
Really impressed with the sustainable…
Really impressed with the sustainable fabrics used across the collection. Pieces feel high-end but also eco-conscious. Fast shipping and safe checkout made it an easy experience.
Took advantage of the "Buy 1 Get 2nd at…
Took advantage of the "Buy 1 Get 2nd at 25% Off" deal and couldn't be happier. My order arrived in perfect condition, and everything feels so luxurious.
Delivery process was not transparent
Delivery process was not transparent, nor accurate and it took way longer than necessary to receive. Adding details as requested by the vendor. Order placed on 22 -Jul, an email from vendor indicating "order is on the way with a DHL tracking number and location of shipment (Doral, FL), 24 -Jul. Another 5 days before ever leaving FL. Each day we'd check against the tracking number and for 5 days no activity!!! On the day of the proposed delivery, we receive an "EXCEPTION NOTICE", and the tracking had the package in Dora, FL; the origin!!!! After continuous tracking there was no movement. On the day the packaged arrived; it came by way of USPS and not DHL. Total nonsense!!!
status
01
August 2025
Exception
From
DORAL, FL 33122,
US
Aug 01, 2025
DELIVERY STATUS NOT UPDATED
09:45 PM CT, Saint Louis, MO, US
DELIVERY STATUS NOT UPDATED
09:01 PM CT, Saint Louis, MO, US
OUT FOR DELIVERY
09:11 AM CT, Saint Louis, MO, US
ARRIVAL AT POST OFFICE
09:00 AM CT, Saint Louis, MO, US
Jul 31, 2025
PROCESSED THROUGH USPS SORT FACILITY
11:04 AM CT, Hazelwood, MO, US
Jul 30, 2025
TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US
05:08 PM CT, Kansas City, MO, US
ARRIVAL DESTINATION DHL ECOMMERCE FACILITY
01:48 PM CT, Kansas City, MO, US
Jul 29, 2025
DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
03:18 AM ET, Orlando, FL, US
PROCESSED
12:02 AM ET, Orlando, FL, US
Jul 25, 2025
EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING
03:12 AM ET, Orlando, FL, US
Jul 24, 2025
LABEL CREATED
09:44 PM ET, Orlando, FL, US
That's even worse, if your system shows the order made in 2024; which is highly impossible considering all computers are date stamped. Nonetheless, if that were the case, you didn't ship until a year later?
It gets even worse, today; we finally get tracking via email:
DHL eCommerce <12:57 AM (11 hours ago)
to me
xxxxxxxxxxxx23250129
The status of your shipment has changed:
Delivered
DELIVERED
[FRONT DOOR/PORCH]
08/01/2025 at 01:51 PM CST

Reply from DIHSAN
This shop stood out to me
This shop stood out to me because it sells cool, high-quality streetwear and designer clothes without long waits or fake stuff. I got a Palm Angels hoodie and an Off-White belt, and they were even better than I thought. I also like that they keep adding new items from the latest collections.
Great communication and honesty!
I don’t know how this site has gotten…
I don’t know how this site has gotten all these positive reviews. I ordered 2 pairs of Versace Jeans Collection sandals. They are not authentic and they are made in China! They are also defective, the strap isn’t adjustable but it is so loose that it they don’t touch your ankle. Definitely not Versace quality. Then no response via email and you can’t get a live person on the phone. I am disputing with my credit card company as I spent $555 US. I wouldn’t recommend buying from this site

Reply from DIHSAN
PERFECT
Every item I’ve received has been absolutely perfect. The quality is outstanding, everything arrived exactly as expected, and there were no issues whatsoever. I’m thoroughly pleased with the entire experience. Thank you!
They have good prices
They have good prices, that's why I keep coming back. The deliveries can vary from state to state I guess but they are great so no doubt about that!
Trustworthy retailer
I purchased the Fendi sweater at a discounted price. Will not get that deal any where else! Will be buying more items as shipping was fast and efficient.
Above all standards
Oh they definitely exceeded my expectations! The delivery was super fast and the price was great too. You just gained a customer for life! Thanks.
Many people have complimented me
Many people have complimented me on my new items I've bought from here! They know how to make people happy... definitely made my day!
I bought the Versace leather moto pants
I bought the Versace leather moto pants and they are a perfect fit! Reasonably priced too, not sure I'd get something cheaper elsewhere. Thank you.

Reply from DIHSAN
Love the prices
Love the prices, pretty reasonable to be honest. The quality is on par too of what one expect from a designer store. Many thanks!
Excellent designer boutique with GREAT prices and decent customer service
Very pleasant, respectful and kind communication! Products are absolutely 100% authentic and very well priced. Absolutely worth it checking out this new fashion icon.
In my experience the best way to get a fast response from them is to text them via WhatsApp! Happy bargain hunting

Reply from DIHSAN
Very very poor customer service
Very very poor customer service. Even after saying that I am open to bearing the return label cost and new product shipping cost as I needed an exchange no one from the team responded back to voicemails and emails. I would ask anyone who ever comes to Dihsan to rethink shopping. For any reason if you need customer support that concept is just a joke for this store.

Reply from DIHSAN
Amazing experience
At first I was skeptical because I always have a bit of skepticism towards things that seem too good to be true. I’m glad to be proven wrong. I’m pretty educated on the authenticities of the products I buy, and I can confirm that the Tom Ford buckley briefcase I bought is 100% authentic, it came in good condition, delivery date was as promised, and a price that many other stores couldn’t beat. Looking forward to shopping here again.

Reply from DIHSAN

Reply from DIHSAN
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