Dignipets Reviews 1,011

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and professionalism during difficult times. Many highlight the outstanding service, noting how the team explains every step of the process with kindness and respect, making a painful experience as peaceful as possible. People frequently mention the calm and gentle approach of the staff, which significantly contributes to a positive user experience. However, some customers also noted issues with the contact and service, specifically regarding scheduling. A few people reported agonizing waits for a vet to call, with no specific time given, which they found to be an appalling service for such a sensitive situation.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their kindness, compassion, and... See more

Service

Consumers find service to be positive, highlighting the compassionate and professional approach during... See more

Customer service

Reviewers express immense satisfaction with customer service, highlighting the compassionate and supportive... See more

Customer communications

Users describe positive interactions with contact. Many customers found the initial contact process to be... See more

User experience

Clients share positive opinions on the user experience, highlighting the peaceful and personal nature of the... See more

Based on these reviews

Rated 5 out of 5 stars

We were initially disappointed that our own vets would not visit our home (as they had done previously) to put our dog Teddy to sleep. BUT, we could not have asked for any better passing for Teddy... See more

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Rated 5 out of 5 stars

We used Dignipets for the 2nd time yesterday for our much loved 16 year old staffie Missy. Giorgio came and was just amazing, his calm soothing professionalism was outstanding, he explained every ste... See more

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Rated 5 out of 5 stars

Paula visited us to help our beloved cat Bella who has been suffering of late She was very calm and gentle and she explained every step that we would take together with Bella in her final moments P... See more

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Rated 5 out of 5 stars

We had to say goodbye to our much loved Boxer, Charlie. I contacted Dignipets and within a few hours Maya attended. She was exemplary, kind, compassionate and professional. She explained what w... See more

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Rated 5 out of 5 stars

We were recommended dignipets by our local vet as we wanted our boy at home, dignipets were so caring and compassionate throughout our short journey. Ana was wonderful, well experienced and guided us... See more

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Rated 5 out of 5 stars

This was our first time with Dignipets. We're based in the West Midlands and were visited by Jamie. He helped us come to terms with the loss of our beautiful and loving cat Molly (20 years old). Jami... See more

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Rated 5 out of 5 stars

Alex was the kindest, most caring person to help put our beloved Monty at peace. He explained everything clearly, gave us space and time to say goodbye and completing the passing of Monty discreet... See more

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Rated 5 out of 5 stars

Thank you Dignipets, especially Alex. On the sad day when our vets were unable to come out, I phoned Dignipets, and I am so grateful I did. Alex was comforting and sympathetic. He explained the proce... See more

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Rated 5 out of 5 stars

Dignipets were extremely helpful and respectful at this heartbreaking time.The lady vet called Maya helped us through this difficult time.Sadly I have lost many pets over the years.But this time Maya... See more

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Rated 5 out of 5 stars

Saying goodbye is never easy, but Paula’s professional and compassionate approach made a world of difference. Paula was incredibly calm and empathetic, ensuring we understood every step of the proce... See more

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Rated 5 out of 5 stars

Our vet Bruce come to our house to put our Beautiful 14 year old American Cocker Spaniel at peace. The service we received was truly respectful and we cannot thank Bruce and Dignipets enough. The whol... See more

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Rated 5 out of 5 stars

Can't thank dignipets enough, Paula came to our house today put our beloved pug Nancy at rest , Nancy didn't like going to the vets it used to freak her out im so glad we had her put to rest at home.... See more

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Rated 5 out of 5 stars

Dignipets were recommended by a friend who recently lost her dog. From initial contact to final goodbyes the service provided was exceptional, timely and supportive. Paula came to visit and explained... See more

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Rated 5 out of 5 stars

I wanted to leave a review incase anyone is unsure whether to use Dignipets. I can honestly say they handled the whole process with such care and professionalism. This made a very sad situation as po... See more

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Rated 5 out of 5 stars

Having made the hardest decision of our lives in saying goodbye to our beloved Max, Dignipets were amazing, I rang at 3pm, Paula was with us by 4.15 and we were kept informed of her arrival time. Eve... See more

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Rated 5 out of 5 stars

The decision to free Bullet, our 15 year old Patterdale, from his decline, was the hardest ordeal. Paula from Dignipets came to our home and made his journey a painless, peaceful one. She was calm,... See more

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Rated 5 out of 5 stars

When we realised that our much loved Golden retriever Charlie was not going to recover. We were so relieved to know he could be euthanised at home with no fear or pain from being driven to our vets... See more

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Rated 5 out of 5 stars

An amazing service at such a difficult time. Early on Sunday morning, I called and was met by a compassionate person who took my details. Bruce, the vet, returned my call almost immediately and wa... See more

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Rated 5 out of 5 stars

If I could possibly rate Dignipets higher …..I would! The most devastating day made absolutely peaceful and wonderful for our little Buddie 💙 Bruce you are a wonderful human being and most definitely... See more

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Rated 5 out of 5 stars

We are so pleased to have made the decision to ask DigniPets to assist us at the end of our beloved dog’s life. It was just what we wanted and needed and we are grateful to them (and in particular to... See more

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Rated 5 out of 5 stars

Lucian helped us give our Lola such a peaceful ending. I was so scared and Lucian helped saying goodbye that bit easier. He explained everything that was happening and showed genuine care. She went to... See more

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Rated 5 out of 5 stars

We would like to thank dignipets and in particular Alex who helped us through a very difficult time. Alex treated Jasper and us with respect, kindness and empathy. Everything was done to ensure Jasp... See more

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Rated 5 out of 5 stars

The vet, Giorgio, was very kind and empathetic, as were the people we spoke to on the phone, and made a very painful process as easy as it could have been. Being able to say goodbye to Hollie in her o... See more

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Rated 5 out of 5 stars

We unfortunately had to make an emergency call to Dignipets for our 14 year old cockerspaniel on Thursday evening. With his age and condition we couldn’t bring ourselves to take him to the vets and in... See more

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Rated 5 out of 5 stars

I always wanted my almost 19 year old cat to have a peaceful goodbye at home. She never liked cars or vets so I googled and I chose Dignipets. The most heartbreaking day, the 6th of January, was manag... See more

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Rated 5 out of 5 stars

The vet was lovely, very empathetic and supportive. We have lost pets before and had them put to rest at the vets, which was fine but this experience was so much better. The vet gave us lots of tim... See more

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Rated 5 out of 5 stars

We cannot recommend this service enough. Bruce was kind, caring and extremely empathetic when he came to our home to help us give Dave our cat the dignified ending he deserved. it was just a relaxed... See more

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Rated 5 out of 5 stars

This is the first time we have used an at home service . Roxy our beloved Rotti is the 5th dog we have lost over the 40 years we’ve been together and this was the most dignified and peaceful ending fo... See more

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Rated 5 out of 5 stars

We were very impressed with the support from Dignipets. The vet who visited was sympathetic and professional and gave us time to adjust to the purpose of her visit. She looked after our little cat wi... See more

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Rated 5 out of 5 stars

The time came for our beloved dog to leave us and Ana the vet from Dignipets provided great care, kindness, and support during his last moments. It was a very respectful end to his long life. The comm... See more

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Rated 5 out of 5 stars

Sylvia came to our home today at one of the worst times in our lives. She was so compassionate, kind, thoughtful and caring as our beautiful Golden Retriever, Lily, crossed the rainbow bridge. The ser... See more

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Rated 5 out of 5 stars

The only comfort we can take in losing our beloved Sweetie was that his passing could not have been more gentle and kind. Bruce was beyond praise: respectful, compassionate and unbelievably understa... See more

Rated 5 out of 5 stars

Our gorgeous boy had been poorly and was getting worse, we knew we had to let him go for his sake, but it just was so hard to make this decision. After taking the first step of calling the vets th... See more

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Rated 1 out of 5 stars

Dignipets combined with our vets combined to deliver an inaccurate and disappointing experience at an emotionally stressful time for us. Vets indicated they would not be prescribing further me... See more

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Rated 5 out of 5 stars

We had to say goodbye to our beautiful girl today. We did not get much help from our usual vet so we called Dignipets. Alex from Dignipets was absolutely amazing. At such a distressing time, Alex ma... See more

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Rated 5 out of 5 stars

If you are thinking of a pet put to sleep at home this is definitely the service to use,cannot recommend more highly. This was a planned put to sleep for a frail, elderly dog. The vet that visited was... See more

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Rated 5 out of 5 stars

Having come to such a difficult decision we are indebted to Miriam & Dignipets for enabling us to have Oscar put to sleep at home . He died peacefully in my arms yesterday evening , a gentle death for... See more

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Rated 5 out of 5 stars

--- I can only praise the exceptional level of service provided by Alex. In one of our darkest hours, he showed genuine compassion, empathy, and sympathy, guiding us through every step o... See more

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Rated 5 out of 5 stars

Would highly recommend Dignipets. Alex, the vet, was wonderful, arriving here within the hour in awful snowy weather. He was so calm, caring and very kind. He explained the whole process and there... See more

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Rated 5 out of 5 stars

Absolutely amazing team who really care for pets and their families. From the first phone call they are just amazing. I have used dignipets twice, and would not have anyone else to take care of my ot... See more

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Rated 5 out of 5 stars

We were desolate when we were told that our much loved cat was reaching end of life, but dignipets were so wonderful and caring. Not only was Alex so gentle and with Tipton, he kept us fully informed... See more

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Rated 5 out of 5 stars

Our elderly dog was really struggling and we knew his time had come. We called Dignipets who were very respectful and helpful, and arranged to visit that same day to put him to sleep. The vet, Paula,... See more

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Rated 5 out of 5 stars

Dignipets arranged for a vet to attend our home on the same day. Vet who attended, Paula, was absolutely wonderful. Patient, caring, professional. Explained every stage and supported us in our deci... See more

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Rated 5 out of 5 stars

DigniPets is definitely the way to go when it is time for your pet to say goodbye. Silvie - the vet who came to our home - was absolutely outstanding she handled our schnauzer Griffin with such care a... See more

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Rated 1 out of 5 stars

We thought we would use Dignitpets to put our poorly dog to sleep. We made the decision and called at 9am. We were told that some vet (one of 3 possible) would call sometime between 12:00... See more

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Rated 5 out of 5 stars

Hard to rate " an experience " at such a sad time. But Alex turned up on time and was thoroughly professional at all times. Showed great compassion through the process. May not help our feeling of gri... See more

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Rated 5 out of 5 stars

This unfortunately, was the second time in three months, that I have had y to call upon Dignipets to euthanise one of my cats.This was Fred, a 20 + cat, whom was initially was a feral. Katherine a v... See more

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Rated 5 out of 5 stars

It was with great sadness that we had to make the call to dignipets when our beloved dog tiger was so unwell. They were recommended by my daughter who had previously had the company out to her... See more

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Rated 5 out of 5 stars

A very peaceful end to my furbaby's life. Maja was lovely and the whole experience was respectful. She kept me informed at every stage and treated my beloved boy with the utmost care. The arrangements... See more

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Rated 5 out of 5 stars

This was quite possibly the hardest thing I have ever had to go through. My boy Bumble had to be PTS and my vet recommended Dignipets. I had a gentleman called Bruce come to our home who my dog autom... See more

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Rated 5 out of 5 stars

Dignipets were amazing in helping us to say a final goodbye to our beloved dog. The vet in attendance took time to talk us through exactly what would happen and what to expect. Nothing was rushed, th... See more

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Company details

  1. Veterinarian
  2. Emergency Veterinarian Service

Written by the company

Veterinary in-home hospice and end of life care for pets. Our team of vets offers home euthanasia and hospice consultations. We are an independent veterinary practice with a team of mobile veterinary surgeons in the Midlands. We specialise in compassionate consultations for hospice care and dignified home euthanasia.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

We had to say goodbye to our much loved…

We had to say goodbye to our much loved Boxer, Charlie.
I contacted Dignipets and within a few hours Maya attended.
She was exemplary, kind, compassionate and professional.
She explained what was happening at every stage.
She treated both Charlie and myself with dignity and respect, making his passing calm and peaceful.
I felt confident handing him in to her care for cremation.
I can't thank you enough.

26 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Maja and Dignipets to help you through such a very difficult time - we're deeply honoured that Maja's kind, and compassionate treatment of Charlie and your family, along with ensuring Charlie passed calmly and peacefully with as much time as you needed to say your goodbyes, provided the compassionate care you would certainly recommend to anyone making this difficult decision.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

We can’t thank dignipets enough

We can’t thank dignipets enough. From the very first phone call they were amazing, compassionate and very supportive. Every detail was explained. The lovely Paula who came out to us eased our anxiety and worries straight away she explained everything step by step. She was so kind and caring to our beautiful boy smudge and helped him to drift off to sleep in the most loving way. I can’t recommend this service enough they are amazing. Thank you.

24 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Dignipets from that very first phone call - we're deeply honoured that our compassionate and supportive service, and especially Paula's kind, caring approach in easing your anxiety and worries by explaining everything step by step, helped your beautiful boy Smudge drift off to sleep in the most loving way.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

We contacted Dignipets in Suffolk as…

We contacted Dignipets in Suffolk as our old cat Boris had reached the end. He was mostly an outside cat who hated being taken anywhere. Vicki came out soon after and was kind and gentle with him (and us) and helped him peacefully on his way. Thank you Dignipets and Vicki.

18 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for contacting Dignipets when your old cat Boris had reached the end - we're deeply honoured that Vicki was there to help you both, and that her kind and gentle way with both him and you, helped him peacefully on his way.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Cambridge.

Rated 5 out of 5 stars

Absolutely wonderful, caring team

If I could possibly rate Dignipets higher …..I would! The most devastating day made absolutely peaceful and wonderful for our little Buddie 💙 Bruce you are a wonderful human being and most definitely in the right job, your knowledge was priceless and left us understanding more about what our precious boy was and had been going through. Thank you all so much xxx

23 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Bruce to help your beloved Buddie. We're deeply honoured that Bruce's calm, professional approach in talking you through everything made the whole process less stressful not only for Buddie, but for you as well, and your heartfelt gratitude means everything to us.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Leicester and Coventry.

Rated 5 out of 5 stars

Peaceful and respectful goodbye.

I always wanted my almost 19 year old cat to have a peaceful goodbye at home. She never liked cars or vets so I googled and I chose Dignipets. The most heartbreaking day, the 6th of January, was managed by vet Alex who had a quiet, gentle and calm manner. He never rushed us and explained the process. It was peaceful and respectful. From my initial call to Alex’s visit, I found dignipets an easy and caring company to use.

6 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Alex and Dignipets when you had such an awful choice to make - we're deeply honoured that Alex's gentle and calm approach to you, and your beloved cat made this heart breaking day bearable, allowing you to say your goodbyes at home with all the time, space, and dignity our name promises.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Great service

Dignipets arranged for a vet to attend our home on the same day. Vet who attended, Paula, was absolutely wonderful. Patient, caring, professional. Explained every stage and supported us in our decision. The actual process was carried out with great care and compassion. No rushing and our dog had a very peaceful, pain free end to her suffering. I cannot recommend Dignipets enough.

23 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting us - we're deeply honoured that Paula's patient, caring, professional approach in explaining every stage, supporting your decision, and carrying out the process with great care and compassion, gave your dog a very peaceful, pain-free goodbye.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Dignipets a Sad Time made bearable

We knew the very sad time had come to say Goodbye to our Precious Cocker Spaniel Lady at nearly 16 she had a wonderful life and in death she had a calm and peaceful departure over the Rainbow Bridge in her own bed being cuddled by myself and my husband, this experience was down to a Wonderful Lady called Miriam who had travelled on one of the worst Icy days 2nd January 26 after us calling Dignipets that morning, she kept in contact to reassure us where she was, on arrival she was so kind and Compassionate she assured us there was no rush and left us peacefully saying our final Goodbyes, she explained every detail and we are so grateful we had someone with so much Empathy for our girl and us, afterwards she sent a lovely Sympathy card and a beautiful message again keeping us up to date, when Lady was returned to us Miriam had made sure her blanket we had sent with her and the print of her foot was also back with her ashes, also the Crematorium Information and
the Memorial Book Information. Thank you Miriam and dignipets for making a very sad time bearable, knowing she was blessed to be in the best hands

2 January 2026
Unprompted review
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Reply from Dignipets

Dear Mrs Dalby
Thank you so much for taking the time to share your positive experience with us.
We will pass on your kind words to Miriam the vet.
We do strive to provide the highest care and compassion to both pets and their families during what is a difficult time, and we are pleased that you were able to let Lady pass peacefully, in her own home, surrounded by those that loved her.
We are also pleased that you found the aftercare to be of a high standard too.
Our heartfelt condolences go out to you and your family.
Dignipets

Rated 5 out of 5 stars

Thank you to the wonderful lady who…

Thank you to the wonderful lady who came to see Alfie and helped with the hardest decision we had to make.
She was kind and patient with us and treated Alfie with love and respect.
Knowing Alfie would be cared for when we had to let him go was a big help.
Thank you for your kindness and help at this time

15 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting our Vet Silvia to help you with the hardest decision about Alfie - we're deeply honoured that her kind, patient approach with you and Alfie, along with knowing he would be cared for when you had to let him go, provided the help and comfort you needed at this time.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Calm, peaceful and dignified

Dignipets were recommended by a friend who recently lost her dog. From initial contact to final goodbyes the service provided was exceptional, timely and supportive. Paula came to visit and explained the process clearly giving us time at each phase to be with Ringo. I was so pleased we were able to give Ringo the quiet, safe and familiar final goodbye where he was not scared and went to sleep peacefully. With thanks to Prestwood Pet crematorium; getting Ringo home was a seamless process. A big special thank you to Paula for your kindness and compassion.

5 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Dignipets after your friend's recommendation. We're deeply honoured that from initial contact to final goodbyes, our teams exceptional, and supportive service, provided Ringo with a peaceful final goodbye.
We're grateful that Prestwood Pet Crematorium made getting Ringo home a seamless process as well.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy and special thanks for your kindness,
Dignipets West Midlands.

Rated 5 out of 5 stars

Professional and compassionate - a perfect end for our beloved girl.

Saying goodbye is never easy, but Paula’s professional and compassionate approach made a world of difference. Paula was incredibly calm and empathetic, ensuring we understood every step of the process and never making us feel rushed. She took the time to explain everything clearly to us so we felt supported throughout the process. She was incredibly lovely with Evie too who she made feel relaxed and comfortable. Thanks to her, Evie passed away peacefully and calmly surrounded by everyone who loved her. We couldn't have asked for a more dignified or gentle farewell for our girl.

Thank you Paula

17 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Paula to help your beloved Evie have a dignified, and gentle farewell - we're deeply honoured that Paula's professional, compassionate, calm, and empathetic approach in clearly explaining every step without rushing made a world of difference, ensuring you felt supported throughout while making Evie feel relaxed and comfortable so she could pass away peacefully surrounded by everyone who loved her.
Your gratitude means everything to us and shows exactly the kind of caring experience we hope to provide during such a difficult goodbye.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

A gentle service for both human and animal

The vet was lovely, very empathetic and supportive. We have lost pets before and had them put to rest at the vets, which was fine but this experience was so much better.
The vet gave us lots of time and didn't rush. Our dog was in pain and couldn't get comfortable so she sedated her first so we could make her more comfortable before the final injection. We aren't particularly squeamish but she did everything under a blanket so the whole process was as gentle as could be both for us and our pet.
We would highly recommend the service.

13 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Silvia, our lovely, empathetic, and supportive vet to provide such a positive experience for you, we're deeply honoured that she gave you lots of unhurried time which made the whole process as gentle as could be for both you and your beloved dog.
Your high recommendation means everything to us and will help other families know there's a compassionate alternative available.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

VALA our fur baby of nearly 16 years

Hard to rate " an experience " at such a sad time. But Alex turned up on time and was thoroughly professional at all times. Showed great compassion through the process. May not help our feeling of grief, but certainly didn't add to our woes which could easily happen at times like these.

17 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Alex during such a sad time - we're deeply honoured that his punctual, thoroughly professional, and compassionate approach through the process didn't add to your woes as could easily happen at times like these.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate your feelings of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Thank you Paula

Can't thank dignipets enough, Paula came to our house today put our beloved pug Nancy at rest , Nancy didn't like going to the vets it used to freak her out im so glad we had her put to rest at home. Paula was amazing very calm and professional and talked us through everything that was going to happen it made the whole process less stressful not only for Nancy but for us to. Paula we can't thank you enough thank you for everything from the bottom of our hearts .

17 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Paula to help your beloved pug Nancy rest at home today - we're deeply honoured that Paula's amazing, calm, professional approach in talking you through everything made the whole process less stressful not only for Nancy but for you as well.
Your heartfelt gratitude from the bottom of your hearts means everything to Paula and our entire team.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

On a Sunday (when our usual vet…

On a Sunday (when our usual vet wouldn't come out) we contacted Dignipets as our 20 year old cat had taken a turn for the worse and we did not want him to suffer. Paula came out and was so kind to our dear cat and to us. She stayed with us for around an hour and our cat had a very peaceful end to his long life. We cannot recommend Dignipets highly enough. They were so kind and compassionate. Thank you!

4 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Dignipets when your usual vet couldn't visit you at home. We're deeply honoured that Paula's kind treatment to both your dear cat and you during the time she stayed provided such a peaceful end to his long life.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Alex was the kindest

Alex was the kindest, most caring person to help put our beloved Monty at peace.
He explained everything clearly, gave us space and time to say goodbye and completing the passing of Monty discreetly.
The hardest day I’ve ever had was made easier by Alex’s care, empathy and obvious love of animals.
Going to the vets would have been distressing for both Monty and our family, so saying goodbye at home made his passing so much calmer.
I wouldn’t hesitate to recommend Dignipets and Alex again for any family going through this sad time.

8 January 2026
Unprompted review
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Reply from Dignipets

Dear Rececca
Thank you so much for taking the time to share your positive experience with us.
We will pass on your kind words to Alex the vet.
We do strive to provide the highest care and compassion to both pets and their families during what is a difficult time, and we are pleased that you were able to let Monty pass peacefully, in his own home, surrounded by those that loved him.
Our heartfelt condolences go out to you and your family.
Dignipets Midlands

Rated 5 out of 5 stars

What a wonderful kind lady Silvia is

What a wonderful kind lady Silvia is.
She came today to put our 13 year old cat Tywin to sleep, no rush, all calm and very peaceful.
It's never easy to lose your pets, but somehow Dignipets make it easier.
I've used vets in the past, and don't think I'll ever use them again after today's experience. Thank you so much.

12 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for your kind words, we will pass them on to Silvia the vet and the whole team.
We are glad you felt cared for by our team, and that you and your beautiful Tywin could be at home for a peaceful passing full of dignity.
Our heartfelt condolences go out to you and your family.
Dignipets Midlands

Rated 5 out of 5 stars

Would highly recommend Dignipets

Would highly recommend Dignipets. Alex, the vet, was wonderful, arriving here within the hour in awful snowy weather. He was so calm, caring and very kind. He explained the whole process and there was no rush at all giving me plenty of time to say goodbye to my beautiful 13 year old dog Ella. Her 13 year old brother, Charlie, was also able to say his goodbyes knowing she had died peacefully at home. All so dignified and such a lovely touch when Alex placed a lovely rose on top of Ella after she had passed. Thank you Alex.

8 January 2026
Unprompted review
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Reply from Dignipets

Dear Lyngelina
Thank you for writing such a lovely review, we appreciate it is a difficult time for you, so your kind words mean a lot to our team, and we will make sure that Alex the vet reads them too, as they will mean a lot to him.
May the beautiful memories that fill your heart help to bring you comfort.
Our heartfelt condolences go out to you and your family.
Dignipets Midlands

Rated 5 out of 5 stars

I would highly recommend dignipets

I would highly recommend dignipets. They took away the addition stress and upset of me taking my dog to a vet clinic. The passing away at home with family, with familiar smells was much more of a positive experience for my dog. Thank you Silvia for being so lovely and helping us through the upsetting process.

29 December 2025
Unprompted review
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Reply from Dignipets

Dear Mrs Bevis
Thank you so much for your kind words, we will pass them on to Silvia the vet and the whole team.
We are glad you felt cared for by our team, and that you and your beautiful dog could be at home for a peaceful passing full of dignity.
Our heartfelt condolences go out to you and your family.
Dignipets Midlands.

Rated 5 out of 5 stars

On a really difficult day Paula

On a really difficult day Paula from Dignipets was so considerate, compassionate and caring. I can not thank her enough for assisting me and Oscar on his final journey.
She made the whole process as peaceful as possible, Thank you to dignipets for this amazing service that you provide.

4 January 2026
Unprompted review
Dignipets logo

Reply from Dignipets

Thank you so much for your kind words, we will pass them on to Paula the vet and the whole team.
We are glad you felt cared for by Paula, and that you and your beautiful Oscar could be at home for a peaceful passing full of dignity.
Our heartfelt condolences go out to you and your family.
Dignipets Midlands.

Rated 5 out of 5 stars

The only comfort we can take in losing…

The only comfort we can take in losing our beloved Sweetie was that his passing could not have been more gentle and kind. Bruce was beyond praise: respectful, compassionate and unbelievably understanding and kind at this heart-breaking time. Thank you so very much.

10 January 2026
Unprompted review

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