Dignipets Reviews 1,011

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and professionalism during difficult times. Many highlight the outstanding service, noting how the team explains every step of the process with kindness and respect, making a painful experience as peaceful as possible. People frequently mention the calm and gentle approach of the staff, which significantly contributes to a positive user experience. However, some customers also noted issues with the contact and service, specifically regarding scheduling. A few people reported agonizing waits for a vet to call, with no specific time given, which they found to be an appalling service for such a sensitive situation.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their kindness, compassion, and... See more

Service

Consumers find service to be positive, highlighting the compassionate and professional approach during... See more

Customer service

Reviewers express immense satisfaction with customer service, highlighting the compassionate and supportive... See more

Customer communications

Users describe positive interactions with contact. Many customers found the initial contact process to be... See more

User experience

Clients share positive opinions on the user experience, highlighting the peaceful and personal nature of the... See more

Based on these reviews

Rated 5 out of 5 stars

We were initially disappointed that our own vets would not visit our home (as they had done previously) to put our dog Teddy to sleep. BUT, we could not have asked for any better passing for Teddy... See more

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Rated 5 out of 5 stars

We used Dignipets for the 2nd time yesterday for our much loved 16 year old staffie Missy. Giorgio came and was just amazing, his calm soothing professionalism was outstanding, he explained every ste... See more

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Rated 5 out of 5 stars

Paula visited us to help our beloved cat Bella who has been suffering of late She was very calm and gentle and she explained every step that we would take together with Bella in her final moments P... See more

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Rated 5 out of 5 stars

We had to say goodbye to our much loved Boxer, Charlie. I contacted Dignipets and within a few hours Maya attended. She was exemplary, kind, compassionate and professional. She explained what w... See more

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Rated 5 out of 5 stars

We were recommended dignipets by our local vet as we wanted our boy at home, dignipets were so caring and compassionate throughout our short journey. Ana was wonderful, well experienced and guided us... See more

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Rated 5 out of 5 stars

This was our first time with Dignipets. We're based in the West Midlands and were visited by Jamie. He helped us come to terms with the loss of our beautiful and loving cat Molly (20 years old). Jami... See more

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Rated 5 out of 5 stars

Alex was the kindest, most caring person to help put our beloved Monty at peace. He explained everything clearly, gave us space and time to say goodbye and completing the passing of Monty discreet... See more

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Rated 5 out of 5 stars

Thank you Dignipets, especially Alex. On the sad day when our vets were unable to come out, I phoned Dignipets, and I am so grateful I did. Alex was comforting and sympathetic. He explained the proce... See more

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Rated 5 out of 5 stars

Dignipets were extremely helpful and respectful at this heartbreaking time.The lady vet called Maya helped us through this difficult time.Sadly I have lost many pets over the years.But this time Maya... See more

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Rated 5 out of 5 stars

Saying goodbye is never easy, but Paula’s professional and compassionate approach made a world of difference. Paula was incredibly calm and empathetic, ensuring we understood every step of the proce... See more

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Rated 5 out of 5 stars

Our vet Bruce come to our house to put our Beautiful 14 year old American Cocker Spaniel at peace. The service we received was truly respectful and we cannot thank Bruce and Dignipets enough. The whol... See more

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Rated 5 out of 5 stars

Can't thank dignipets enough, Paula came to our house today put our beloved pug Nancy at rest , Nancy didn't like going to the vets it used to freak her out im so glad we had her put to rest at home.... See more

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Rated 5 out of 5 stars

Dignipets were recommended by a friend who recently lost her dog. From initial contact to final goodbyes the service provided was exceptional, timely and supportive. Paula came to visit and explained... See more

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Rated 5 out of 5 stars

I wanted to leave a review incase anyone is unsure whether to use Dignipets. I can honestly say they handled the whole process with such care and professionalism. This made a very sad situation as po... See more

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Rated 5 out of 5 stars

Having made the hardest decision of our lives in saying goodbye to our beloved Max, Dignipets were amazing, I rang at 3pm, Paula was with us by 4.15 and we were kept informed of her arrival time. Eve... See more

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Rated 5 out of 5 stars

The decision to free Bullet, our 15 year old Patterdale, from his decline, was the hardest ordeal. Paula from Dignipets came to our home and made his journey a painless, peaceful one. She was calm,... See more

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Rated 5 out of 5 stars

When we realised that our much loved Golden retriever Charlie was not going to recover. We were so relieved to know he could be euthanised at home with no fear or pain from being driven to our vets... See more

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Rated 5 out of 5 stars

An amazing service at such a difficult time. Early on Sunday morning, I called and was met by a compassionate person who took my details. Bruce, the vet, returned my call almost immediately and wa... See more

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Rated 5 out of 5 stars

If I could possibly rate Dignipets higher …..I would! The most devastating day made absolutely peaceful and wonderful for our little Buddie 💙 Bruce you are a wonderful human being and most definitely... See more

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Rated 5 out of 5 stars

We are so pleased to have made the decision to ask DigniPets to assist us at the end of our beloved dog’s life. It was just what we wanted and needed and we are grateful to them (and in particular to... See more

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Rated 5 out of 5 stars

Lucian helped us give our Lola such a peaceful ending. I was so scared and Lucian helped saying goodbye that bit easier. He explained everything that was happening and showed genuine care. She went to... See more

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Rated 5 out of 5 stars

We would like to thank dignipets and in particular Alex who helped us through a very difficult time. Alex treated Jasper and us with respect, kindness and empathy. Everything was done to ensure Jasp... See more

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Rated 5 out of 5 stars

The vet, Giorgio, was very kind and empathetic, as were the people we spoke to on the phone, and made a very painful process as easy as it could have been. Being able to say goodbye to Hollie in her o... See more

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Rated 5 out of 5 stars

We unfortunately had to make an emergency call to Dignipets for our 14 year old cockerspaniel on Thursday evening. With his age and condition we couldn’t bring ourselves to take him to the vets and in... See more

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Rated 5 out of 5 stars

I always wanted my almost 19 year old cat to have a peaceful goodbye at home. She never liked cars or vets so I googled and I chose Dignipets. The most heartbreaking day, the 6th of January, was manag... See more

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Rated 5 out of 5 stars

The vet was lovely, very empathetic and supportive. We have lost pets before and had them put to rest at the vets, which was fine but this experience was so much better. The vet gave us lots of tim... See more

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Rated 5 out of 5 stars

We cannot recommend this service enough. Bruce was kind, caring and extremely empathetic when he came to our home to help us give Dave our cat the dignified ending he deserved. it was just a relaxed... See more

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Rated 5 out of 5 stars

This is the first time we have used an at home service . Roxy our beloved Rotti is the 5th dog we have lost over the 40 years we’ve been together and this was the most dignified and peaceful ending fo... See more

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Rated 5 out of 5 stars

We were very impressed with the support from Dignipets. The vet who visited was sympathetic and professional and gave us time to adjust to the purpose of her visit. She looked after our little cat wi... See more

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Rated 5 out of 5 stars

The time came for our beloved dog to leave us and Ana the vet from Dignipets provided great care, kindness, and support during his last moments. It was a very respectful end to his long life. The comm... See more

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Rated 5 out of 5 stars

Sylvia came to our home today at one of the worst times in our lives. She was so compassionate, kind, thoughtful and caring as our beautiful Golden Retriever, Lily, crossed the rainbow bridge. The ser... See more

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Rated 5 out of 5 stars

The only comfort we can take in losing our beloved Sweetie was that his passing could not have been more gentle and kind. Bruce was beyond praise: respectful, compassionate and unbelievably understa... See more

Rated 5 out of 5 stars

Our gorgeous boy had been poorly and was getting worse, we knew we had to let him go for his sake, but it just was so hard to make this decision. After taking the first step of calling the vets th... See more

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Rated 1 out of 5 stars

Dignipets combined with our vets combined to deliver an inaccurate and disappointing experience at an emotionally stressful time for us. Vets indicated they would not be prescribing further me... See more

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Rated 5 out of 5 stars

We had to say goodbye to our beautiful girl today. We did not get much help from our usual vet so we called Dignipets. Alex from Dignipets was absolutely amazing. At such a distressing time, Alex ma... See more

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Rated 5 out of 5 stars

If you are thinking of a pet put to sleep at home this is definitely the service to use,cannot recommend more highly. This was a planned put to sleep for a frail, elderly dog. The vet that visited was... See more

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Rated 5 out of 5 stars

Having come to such a difficult decision we are indebted to Miriam & Dignipets for enabling us to have Oscar put to sleep at home . He died peacefully in my arms yesterday evening , a gentle death for... See more

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Rated 5 out of 5 stars

--- I can only praise the exceptional level of service provided by Alex. In one of our darkest hours, he showed genuine compassion, empathy, and sympathy, guiding us through every step o... See more

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Rated 5 out of 5 stars

Would highly recommend Dignipets. Alex, the vet, was wonderful, arriving here within the hour in awful snowy weather. He was so calm, caring and very kind. He explained the whole process and there... See more

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Rated 5 out of 5 stars

Absolutely amazing team who really care for pets and their families. From the first phone call they are just amazing. I have used dignipets twice, and would not have anyone else to take care of my ot... See more

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Rated 5 out of 5 stars

We were desolate when we were told that our much loved cat was reaching end of life, but dignipets were so wonderful and caring. Not only was Alex so gentle and with Tipton, he kept us fully informed... See more

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Rated 5 out of 5 stars

Our elderly dog was really struggling and we knew his time had come. We called Dignipets who were very respectful and helpful, and arranged to visit that same day to put him to sleep. The vet, Paula,... See more

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Rated 5 out of 5 stars

Dignipets arranged for a vet to attend our home on the same day. Vet who attended, Paula, was absolutely wonderful. Patient, caring, professional. Explained every stage and supported us in our deci... See more

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Rated 5 out of 5 stars

DigniPets is definitely the way to go when it is time for your pet to say goodbye. Silvie - the vet who came to our home - was absolutely outstanding she handled our schnauzer Griffin with such care a... See more

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Rated 1 out of 5 stars

We thought we would use Dignitpets to put our poorly dog to sleep. We made the decision and called at 9am. We were told that some vet (one of 3 possible) would call sometime between 12:00... See more

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Rated 5 out of 5 stars

Hard to rate " an experience " at such a sad time. But Alex turned up on time and was thoroughly professional at all times. Showed great compassion through the process. May not help our feeling of gri... See more

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Rated 5 out of 5 stars

This unfortunately, was the second time in three months, that I have had y to call upon Dignipets to euthanise one of my cats.This was Fred, a 20 + cat, whom was initially was a feral. Katherine a v... See more

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Rated 5 out of 5 stars

It was with great sadness that we had to make the call to dignipets when our beloved dog tiger was so unwell. They were recommended by my daughter who had previously had the company out to her... See more

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Rated 5 out of 5 stars

A very peaceful end to my furbaby's life. Maja was lovely and the whole experience was respectful. She kept me informed at every stage and treated my beloved boy with the utmost care. The arrangements... See more

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Rated 5 out of 5 stars

This was quite possibly the hardest thing I have ever had to go through. My boy Bumble had to be PTS and my vet recommended Dignipets. I had a gentleman called Bruce come to our home who my dog autom... See more

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Rated 5 out of 5 stars

Dignipets were amazing in helping us to say a final goodbye to our beloved dog. The vet in attendance took time to talk us through exactly what would happen and what to expect. Nothing was rushed, th... See more

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Company details

  1. Veterinarian
  2. Emergency Veterinarian Service

Written by the company

Veterinary in-home hospice and end of life care for pets. Our team of vets offers home euthanasia and hospice consultations. We are an independent veterinary practice with a team of mobile veterinary surgeons in the Midlands. We specialise in compassionate consultations for hospice care and dignified home euthanasia.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The best experience we could have hoped for

This was our first time with Dignipets. We're based in the West Midlands and were visited by Jamie. He helped us come to terms with the loss of our beautiful and loving cat Molly (20 years old). Jamie's sensitivity and support exceeded our expectations. He was softly spoken throughout, didn't rush us and his attention to detail, considerations and respect felt like an art form he had mastered. I couldn't have imagined anything better for Molly. She passed very peacefully. Thank you so much.

31 March 2025
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Dignipets, and for allowing Jamie to visit you and your beautiful 20-year-old cat Molly. We're deeply honoured that Jamie's respect and peaceful manner allowed Molly to pass peacefully, surrounded by those that loved her.
We will pass on your kind words to Jamie as they will mean a lot to him, and please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

A compassionate and kind service.

One of the hardest days was made much less painful by dignipets. Being able to have my beloved border terrier Amy put to sleep at home meant she didn't have to face anything even harder than she was already facing in her super senior years, as her quality of life had diminished to an unbearable level.
The team were kind and compassionate and I would recommend them to anyone in their darkest days.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

An amazing service at such a difficult…

An amazing service at such a difficult time. Early on Sunday morning, I called and was met by a compassionate person who took my details. Bruce, the vet, returned my call almost immediately and was able to come out within 45 minutes.
What can I say about Bruce? He is truly incredible. He gave me clear, honest guidance about what my beautiful cat was going through and reassured me that I was making the right decision. He gently talked me through the entire process, handling everything with such compassion and care.
He made an incredibly painful experience feel dignified and helped make it just a little easier to come to terms with.
Thank you so much, Bruce. I am truly indebted.

15 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for calling us and trusting Bruce, we're deeply honoured that his clear, honest guidance about what your beautiful cat was going through, his reassurance that you were making the right decision, and his gentle, compassionate care in talking you through the entire process made an incredibly painful experience feel dignified and just a little easier to come to terms with.
We are also thankful that the nurse Wendy who you spoke to was helpful and compassionate.
Bruce's ability to help during such a difficult time means everything to us, and we're grateful we could provide this service when you needed it most.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Leicester and Coventry.

Rated 5 out of 5 stars

Could not recommend enough

We unfortunately had to make an emergency call to Dignipets for our 14 year old cockerspaniel on Thursday evening. With his age and condition we couldn’t bring ourselves to take him to the vets and instead opted to have someone come out for us. We couldn’t have asked for a more kind and thoughtful person in Bruce to handle such a delicate situation, with such compassion and calmness he single handedly made an awful situation a beautiful send off for our boy. We cannot thank Dignipets and Bruce enough for how delicate and thoughtful they were during the whole evening, so thank you so much.

12 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for making a call to us for your beloved cocker spaniel. We're deeply honoured that Bruce's kind, thoughtful, compassionate and calm handling of such a delicate situation, turned an awful moment into a beautiful send-off for your boy.
We will pass on all of your lovely reviews to Bruce, as they will mean a lot to him.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Coventry.

Rated 5 out of 5 stars

I highly recommend this service

I highly recommend this service, after losing our beloved dog last week the vets couldnt help us but gave us a phone number for dignipets they came out to our house on a saturday and were so lovely and so respectful to our dog, we couldnt ask for any better, it was so nice and peacefull for our old girl, at the sadest time in our lives it was also the nicest service we could of asked for. Would defernatly use in the future if needed.

7 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for this high recommendation after losing your beloved dog, we're deeply honoured that we could come out to you, and help, providing the nicest, peaceful service.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Saying your final goodbye

Sylvia came to our home today at one of the worst times in our lives. She was so compassionate, kind, thoughtful and caring as our beautiful Golden Retriever, Lily, crossed the rainbow bridge. The service from Dignipets was second to none. It is an awful time when that decision is made but Sylvia was so reassuring and talked us through everything, giving us all the time we needed to say our goodbyes. Very respectful, kind and caring. I would not hesitate in using this service again.

13 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Sylvia to come to your home today at one of the worst times in your lives , we're deeply honoured that her compassionate, kind and thoughtful, approach, meant you had all the time needed to say your goodbyes to your beautiful Golden Retriever Lily as she crossed the rainbow bridge.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

We are so glad we chose Dignipets

We are so glad we chose Dignipets, they made Lemmy’s passing so dignified & in the comfort of his own home, he got to eat all his favourite things before going into a deep peaceful slumber. The vet was so compassionate and gave us time to say our goodbyes in our own time, our beautiful Lemmy is now pain free & Dignipets made the process just that little less painful

12 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for choosing Dignipets, we're deeply honoured that we could make Lemmy's passing so dignified in the comfort of his own home, allowing him to eat all his favourite things.
Were grateful that the vet Paula gave you time to say your goodbyes in your own time, making the process just that little less painful.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Thank you from the bottom of our hearts.

All we can say is a very heartfelt thank you. From the lovely lady that first answered the phone to the vet Ana coming, the whole heartbreaking experience was made into a quiet, peaceful and loving experience of the passing of our Cooper. The team are such beautifully, kind people, the whole process was explained and Ana made us feel so comfortable, not rushing us at all, allowing us time to say goodbye and evening giving our other dogs time with Copper to say their goodbyes too. Honestly, from the bottom of our hearts, we can’t say thank you enough, we would 100% recommend Dignipets and the team at your most devastating time.

1 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for this beautiful recommendation recognising how truly caring our staff are - we're deeply honoured that we could provide the compassion you needed at what has to be the most difficult of times. Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Compassion and care come first!

We were recommended dignipets by our local vet as we wanted our boy at home, dignipets were so caring and compassionate throughout our short journey. Ana was wonderful, well experienced and guided us through. She gave us time and allowed us to be alone with our boy after he had passed. Not only caring for our beloved Buster but was very compassionate towards us too. Highly recommend.

31 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for these heartfelt words - we're deeply honoured that we could provide the compassionate care that means so much to you during such a difficult time.
We will pass on your kind words to Ana, as they will mean a lot to her.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Our beloved dog

It was with great sadness that we had to make the call to dignipets when our beloved dog tiger was so unwell.
They were recommended by my daughter who had previously had the company out to her dog and she couldn't rate there care and Compassion highly enough.
We knew it was the right decision, Lucian is the most caring man and he made what was an incredibly devastating time that little bit more bearable.
We never felt rushed and for that we are so very thankful.
This company really cares about what they do and at such a terrible time thats so Important.
Thank you for all of you're care and understanding
Janet

29 January 2026
Unprompted review
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Reply from Dignipets

Dear Janet, thank you so much for trusting Dignipets after your daughter's high recommendation when your beloved dog Tiger was so unwell .
We're deeply honoured that Lucian's incredibly caring approach made what was a devastating time that little bit more bearable.
Knowing that we truly care about what we do and that this mattered so much to you during such an important time means everything to us. Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy and understanding,
Dignipets Stoke & Crewe.

Rated 5 out of 5 stars

Our Beautiful Boy is now at Peace

Our vet Bruce come to our house to put our Beautiful 14 year old American Cocker Spaniel at peace. The service we received was truly respectful and we cannot thank Bruce and Dignipets enough. The whole process was so professional and as heartbreaking as it was with losing our Boy, we know in our hearts that he is now at peace in his own home and surrounded by his family. Thank you Bruce for the kindness and Respect shown. We are eternally grateful to you.

14 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for these heartfelt words, we're deeply honoured that Bruce could provide the compassionate care that meant so much to you during such a difficult time.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Leicester, Derby and Coventry.

Rated 5 out of 5 stars

Dignity and compassion

Having to make the decision to know when it is the right time to let your most loyal and loved companion cross the rainbow bridge is without doubt the hardest thing I have had to do. With a large male Bullmastiff, taking him in the car and travelling to vets would have been a dreadful experience for us all. Instead, Paula came to our home, and talked me through everything and made sure both Bosley and I were ready. He got to eat the biggest bowl of his most favourite items before just settling down on his bed next to me and drifting off into a deep sleep in my arms. I was given plenty of time to comfort him and myself. Nothing was rushed. I can't thank Paula enough for the compassion she showed us both, it made the unbearable just a little more bearable. Thank you

30 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Paula to help your Bullmastiff Bosley cross the rainbow bridge at home where he felt safe and comfortable.
We're deeply honoured that Paula could make it all a little more bearable through the compassion she showed you, and your recommendation means everything to us.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

The best decision to use dignipets

We were so grateful for dignipets when we had to make the decision for our 14.5 year old dog Bella to go to sleep. Paula was so calming, patient and professional and she treated us all with respect and kindness in such a hard time. We decided for our children to be there with us too and Paula was great, asking if they wanted to do a picture to go with Bella. We would absolutely recommend dignipets as our old girl was able to go to sleep peacefully in her own home where she felt safe and comfortable and didn’t suspect anything, it was the best decision we made for all of us. Thank you Paula

31 December 2025
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Paula and Dignipets to help your beloved Bella.
We're deeply honoured that Paula's calming, patient and professional approach during such a hard time, including thoughtfully asking if your children wanted to do a picture to go with Bella, allowed her to pass peacefully in her own home where she felt safe and comfortable making it the best decision for all of you.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Lucian helped us give our Lola such a…

Lucian helped us give our Lola such a peaceful ending. I was so scared and Lucian helped saying goodbye that bit easier. He explained everything that was happening and showed genuine care. She went to rainbow bridge peacefully and dignified. I highly recommend

6 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Lucian to help give Lola such a peaceful ending, we're deeply honoured that despite how scared you were, Lucian's genuine care in explaining everything helped make saying goodbye that bit easier, allowing her to go to rainbow bridge peacefully and dignified.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets Stoke & Crewe.

Rated 5 out of 5 stars

Can't thank them enough

2 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for these heartfelt words - we're deeply honoured that we could provide the compassionate care that means so much to you during such a difficult time.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

I cannot recommend enough how truly…

I cannot recommend enough how truly incredible their staff are. So human, kind and caring at what has to be the most difficult of times. Thank you

2 February 2026
Unprompted review
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Reply from Dignipets

Thank you so much for this beautiful recommendation recognising how truly kind, and caring our staff are - we're deeply honoured that we could provide the compassion you needed at what has to be the most difficult of times.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

My son rang you and I have no idea how…

My son rang you and I have no idea how he got your number. This was the most amazing service. My Winnie was treated amazingingly. They were with us for an hour making sure we had time with Winnie. They put a blanket over him and it smelt like comfort. I know that sounds weird but they care about everything. She drove away slowly so we could wave him goodbye. Thank you so much for making his last hour on earth dignified and loving. Xxxx. Pam John Brad Ashley and George. Xxxx

23 January 2026
Unprompted review
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Reply from Dignipets

Dear Pam, John, Brad, Ashley and George - thank you so much for trusting us with your beloved Winnie, we're deeply honoured that we could spend the time making sure you had time together, that the blanket smelled like comfort (that doesn't sound weird at all - those details matter so much), and that driving away slowly so you could wave him goodbye helped make his last hour on earth dignified and loving. Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Fantastic team of people

Absolutely amazing team who really care for pets and their families. From the first phone call they are just amazing. I have used dignipets twice, and would not have anyone else to take care of my other pets when the time comes.
Nothing is rushed, and they explain everything to you beforehand, as well as talking you through the procedure as they go along. Overall, the experience was very peaceful, and i felt reassured at all times.

29 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Dignipets twice, we're deeply honoured that from the first phone call through to the unhurried, well-explained, peaceful procedure, our team showed how much we truly care for pets and their families.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

Dignipets gave us peace

Dignipets were extremely helpful and respectful at this heartbreaking time.The lady vet called Maya helped us through this difficult time.Sadly I have lost many pets over the years.But this time Maya took time to explain each stage encouraging our other dog to be present She was professional and caring the whole process was calm and peaceful I have never experienced such a peaceful ending of a pet.Should I ever require this service again the first people I will turn to are Dignipets.

27 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Maya and Dignipets during this heart-breaking time, we're deeply honoured that despite having lost many pets over the years, Maya's professional, caring approach in taking time to explain each stage and encouraging your other dog to be present created the most peaceful ending you've ever experienced with a pet.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

Rated 5 out of 5 stars

A very peaceful experience

A very peaceful end to my furbaby's life. Maja was lovely and the whole experience was respectful. She kept me informed at every stage and treated my beloved boy with the utmost care. The arrangements, from my initial call to the aftercare, have been faultless. I wouldn't hesitate to recommend Dignipets

21 January 2026
Unprompted review
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Reply from Dignipets

Thank you so much for trusting Maja and Dignipets to provide a very peaceful end to your fur baby's life - we're deeply honoured that Maja's lovely, respectful approach in keeping you informed at every stage and treating your beloved boy with the utmost care, earned your recommendation without any hesitation.
Please remember that ongoing support is available through our pet loss support group at www.facebook.com/groups/dignipetssupport as you navigate this difficult time of grief.
With deepest sympathy,
Dignipets West Midlands.

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