Digitale-Vignette-Online.cz Reviews 

2,578
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very good opportunity to get the vignette online. Could wish for a 24-hours vignette with possibility to stay overnight in CZ. Now the 1-day vignette is available for transfer until the end of the d... See more

Rated 5 out of 5 stars

It was very easy and quickly to make 1 day vignette for CZ and above all with an immediate validation . First I tried another web site and there the immediate validation was not possible . I have to... See more

Rated 5 out of 5 stars

Second or third time we have used this site in the last couple of years while travelling in Europe. Rates are good, process very easy to follow and always reliable. Had to do it 20km from Czechia bor... See more

Rated 2 out of 5 stars

Terrible service. I paid for my vignette on May 22nd as I needed it for 10 days June 1st - June 10th, so there was more than enough time to send it to me. I reached out to support multiple tim... See more

Company replied

Company details

  1. e-Commerce Service

Written by the company

Vermittlung von digitalen Vignetten in Tschechien.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(2,578)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good opportunity to get the…

Very good opportunity to get the vignette online. Could wish for a 24-hours vignette with possibility to stay overnight in CZ. Now the 1-day vignette is available for transfer until the end of the day.
The purchase procedure was a bit creepy, but finally everything worked out well.
Thanks!

29 August 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 30 day vignette

I ordered 30 day vignette, it charged me 17 EUR and then it issued a 10 day vignette. This is a pure stealing.
They even responded me irtelevant info; this is a fake company. I have the evidence in my credit card.

29 July 2024
Unprompted review
Digitale-Vignette-Online.cz logo

Reply from Digitale-Vignette-Online.cz

Hello Mr. Sztankovics,

you have ordered a 10-day vignette. We do not offer a 30-day vignette for €17. We do not change any of our customers' information given during the ordering process.

We apologize for the inconvenience.

Kind regards

Rated 3 out of 5 stars

The prices are outrageous!!

The prices are outrageous!!! Registration is easy, but over 100€ for the right to use the freeways in Czechia??? Da ist man nicht mehr ganz dicht!!!

11 June 2024
Digitale-Vignette-Online.cz logo

Reply from Digitale-Vignette-Online.cz

Dear Customer,

thank you for your feedback. We’re sorry to hear that you were unhappy with the pricing.

Please note that the base prices for toll products, such as the digital vignette for Czechia, are set and determined by the official toll authorities of the respective countries. These prices are beyond our control and apply equally to all providers.

Our offer includes not just the vignette itself, but a comprehensive service package designed to ensure a smooth and secure experience. This includes a user-friendly platform for managing vignettes across multiple countries, a reliable customer service team, flexible and secure payment options, as well as our cancellation protection service. The service fee helps us maintain these high standards and provide fast, hassle-free processing for our customers.

We appreciate your understanding and are always happy to assist you if you have further questions.

Kind regards

Rated 2 out of 5 stars

Terrible service

Terrible service.

I paid for my vignette on May 22nd as I needed it for 10 days June 1st - June 10th, so there was more than enough time to send it to me.

I reached out to support multiple times, but received a response only after I cancelled my order on May 31st (luckily I purchased the cancellation protection so was able to get my money back).

However, the vignettes for other countries that I got on this website were provided in a timely manner.

31 May 2024
Unprompted review
Digitale-Vignette-Online.cz logo

Reply from Digitale-Vignette-Online.cz

Dear Olha Okhrimenko,
thank you for your feedback. As you mentioned yourself, you have purchased the cancellation protection. Your toll product will be set up for you on time so that you can start driving on the chosen validity date! It is usually set up 1 hour before the start of validity.
This means that registration takes place in the evening before the start of validity. The standard validity start of each pre-order is at 00:00. Registration therefore takes place between 11 p.m. and midnight. You will then also receive the order confirmation and the invoice.
Greetings

Rated 1 out of 5 stars

digital vignette online.cz is a…

digital vignette online.cz is a (ripoff) intermediary, that charges ~60%-70% more than directly purchased vignette at edalnice.cz.
When trying to revoke the contract, you get a long message stating why you may get only partial refund or why it is not possible at all, so: no benefit of cancellation even though the vignette I ordered was to start in around 10 days.
As this is against the law likely, it could be won in the court, but who would waste time for this? And this is how the service seems to live.
Simply stated, it is a misleading service provider.

7 January 2024
Unprompted review
Digitale-Vignette-Online.cz logo

Reply from Digitale-Vignette-Online.cz

Hello Mr Bochnak,
we're trying to make traveling in Europe easier for our customers. For this purpose we offer a central point of contact for travelers in 5 countries so far. Unlike many official providers, our customer support is available 24/7 to answer any questions. In addition, we have greatly simplified the ordering process for customers and offer more payment methods. We also offer our customers additional features (cancellation protection, orders for trips planned well in advance, route calculator). For this reason, we charge a service fee, which is shown transparently in the ordering process.

Kind regards, Tim

Rated 3 out of 5 stars

Offer for a discount…

I received an offer for a discount (Voucher) 2 EUR when purchasing a Digital Stamp for the Czech Republic with a Voucher valid until November 5, 2023.
But when entering the shopping application on 3/11/2023, it (repeatedly) declared that the code for applying the discount was not valid. That's why I consider it unfair advertising.

3 November 2023
Unprompted review

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