Diginrecords Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting that items arrive in perfect condition and are exactly as described. Many appreciate the competitive pricing and the impressive selection of music available, including rare finds. The delivery service is frequently highlighted for its speed and secure packaging, ensuring products arrive safely. However, some customers were not happy with the quality of certain products, such as a t-shirt made from cheap material or records with wrinkled inner sleeves. A few people also mentioned issues with delivery, including longer than expected times or damaged record sleeves upon arrival.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight that items are... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick, polite,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent condition of records... See more

Price

Users describe positive interactions with price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dig in Records is getting it 'right', every time!!! An amazing catalogue of genres of music across the decades. Competitive prices along with mint condition tunes. Fast delivery and quick response w... See more

Rated 5 out of 5 stars

Used Dig In records for the first time recently. Ordered two double albums and both arrived in perfect condition with no dings or creases on the covers. They used excellent quality heavy duty mailers... See more

Rated 5 out of 5 stars

I’ve made many vinyl purchases from Dig In, both new releases and pre owned. Justin and Chris are just fantastic. Passionate about music and this is infectious. Happy to provide recommendations Go... See more

Rated 5 out of 5 stars

I’ve been using Dig In Records for a couple of years now and I’m really impressed with their record stock and availability of products that suit my taste. The records I’ve purchased have are of the hi... See more


Company details

  1. Record Store

Written by the company

Online independent vinyl record and CD store based in Woking, Surrey. We stock both new and used vinyl and CDs from pre order to rare music collectables. We buy and sell records, CDs, posters and other band merch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant experience

Brilliant experience in getting hold of the latest “selling like hot cakes” Nebraska 82 vinyl offering from The Boss! Superb communication re my order, which arrived promptly and was very well packaged.

28 October 2025
Rated 5 out of 5 stars

★★★★★ Record store!

Very cool online store. As of today I've made two orders having stumbled across them three weeks ago. My records arrived on time, well packed and in the new condition they were listed as. It's great that they'll ship whatever you order for a flat fee of £5.00, and an added bonus was the 10% discount on my first order. Will definitely order from them again.

27 October 2025
Rated 5 out of 5 stars

The Best UK Record Store

truly the kindest and most communicative record shop ever. The team are absolutely wonderful, always available and overjoyed to help no matter the query or concern.
They have such a beautiful catalogue of great vinyls and always offer to order in your desired items if it’s doable. They go above and beyond and truly have become my favourite shop!
Highly recommend and i will be a lifetime customer!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Vinyl order

Fast delivery, great price and the pre-owned vinyl was in excellent condition - highly recommended.

26 September 2025
Rated 5 out of 5 stars

As always… first rate service

As always… first rate service. Great range of vinyls and if they don’t have you want, they’ll bend over backwards to find it for you. So many reasons why I use DigIn Records in preference to the bigger names.

25 September 2025
Rated 1 out of 5 stars

Long delivery time and poor quality

Long delivery time and poor quality product.

Delivery was quoted at 3-5 days, but took the best part of a week.

The t-shirt itself is made of that cheap, itchy cotton, that feels like it's woven from loft insultation.

Naturally, I will be returning the item, but they don't make that easy either.

29 August 2025
Rated 5 out of 5 stars

Dig In Records is fab!

I’ve been using Dig In Records for a couple of years now and I’m really impressed with their record stock and availability of products that suit my taste. The records I’ve purchased have are of the highest quality and arrived in very good condition. They even give you loyalty points which illustrates how they repay their loyal customers.

28 July 2025

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