Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more
Company replied
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Review summary
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Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more
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5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more
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I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more
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Company details
Written by the company
DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.
Contact info
Unit 1, Power Park, WS15 1UZ, Rugeley, United Kingdom
- 01889 503020
- sales@digbits.co.uk
- digbits.co.uk
4.8
Excellent
227 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Bought a rake riddle bucket
Bought a rake riddle bucket. Dimensions are tiny and capacity way off for machine. Mine's a 3.5 ton but the bucket looks and feels more like something off a 1.5 tonner. Yes its just under 1200 wide but the design is over 90 degrees making the mouth of the bucket narrow and the capacity is seriousl reduced. The quality is good. Just undersized. I just measured it and the opening is 330mm including the tines which are over 100mm long and is exactly the same size opening as the grading bucket on my 1.2 ton yanmar. By comparison the opening on the grader bucket for the 3.5 ton machine is 450 mm. Bit dissappointed to be honest. I gave Digbits a ring but appart from allot of flannel from someone who obviously doesn't work onsite got nowhere. Les
18 July 2025
Unprompted review
Reply from DIGBITS
What you ordered was a General Purpose Rake Bucket, not a Riddle Bucket. A Riddle Bucket would be around 900mm wide, maximum. The General Purpose Rake is wider and uses a smaller shell size, in order to keep the attachment weight manageable. It's more than twice the weight of a 1.5t ditching bucket. If you want more height and depth, you need a Riddle Bucket, but that is a more expensive option.
It's unfortunate you've had this for a month and used it, but we will take it back if you want to return it.
Excellent customer service
I’ve placed 2 orders for buckets now for my JCB 8008 and been very pleased with them and all communication with the customer service team was quick 1 bucket was in stock and delivered the next day would definitely recommend DIGBITS
10 July 2025
Reply from DIGBITS
Thanks for the review. That's the advantage of dealing directly with a British manufacturer - what we don't stock we can make quickly. You're not waiting 6-8 weeks for sea shipping.
Reply from DIGBITS
Thanks for the order. We always try our best.
Good service as usual
Ordered a ripper came the next day what more could you want excellent service as normal
2 July 2025
Reply from DIGBITS
We can't always hit that delivery speed on custom attachments, but when we can, we will. Thanks for the order.
Yet another great piece of equipment…
Yet another great piece of equipment delivered very quickly
2 July 2025
Reply from DIGBITS
Thanks for the repeat business. Great to know we're earning trust.
Fabulous customer service
Fabulous customer service, great products, delivered quickly. Highly recommended.
17 June 2025
Reply from DIGBITS
Thanks Stuart. We always try our best and appreciate your custom.
Part of my package went missing
Part of my package went missing, the lost part was promptly replaced, great job
24 June 2025
Reply from DIGBITS
Sincere thanks for the honest review. It is a shame the parcel carriers don't always play their part, but we are glad you did eventually receive everything.
Reply from DIGBITS
Thanks Mark. Great customers deserve great service. Simple.
Reply from DIGBITS
We always try our best. Thanks for the order.
Good quality and durable machine parts
Good quality and durable machine parts. Used these people before, now my go to company for anything in their field.
25 June 2025
Reply from DIGBITS
Thanks for the kind review and business.
Reply from DIGBITS
Review appreciated. Glad to be of service.
Reply from DIGBITS
A pleasure. Thanks for the order.
Reply from DIGBITS
We always try our best - glad to hear it worked. Thanks.
Reply from DIGBITS
Thanks for the kind review Nigel.
Reply from DIGBITS
Thanks. Every bucket, from the smallest to the largest, is hand built in the UK, so you can always depend on the quality of materials and fabrication.
quick delivery thanks
4 June 2025
Reply from DIGBITS
Thanks for the review Nikolay. We always do our best to get the goods onto the trucks, it's then in the hands of the delivery company. Glad they did their bit.
Reply from DIGBITS
We try our best! Thanks for the review.
Reply from DIGBITS
Thanks for the review. We always try to offer customer good information on equipment choice.
Delivered bang on time
Delivered bang on time, very easy transaction, quality product, slightly overpriced
28 May 2025
Reply from DIGBITS
Thanks for the kind review. Good, Fast or Cheap - pick two. Quality lasts.
Simply the best thing I've ever bought…
Simply the best thing I've ever bought for my JCB. Rake, riddle, grade. Turn over and mix compost. I'll remember all the other uses when I click POST
29 May 2025
Unprompted review
Reply from DIGBITS
Yes, we did a series of social media posts a couple of months ago, with all of the uses. Very handy bit of kit and with the Hardox® tines it should last you well too. Thanks for the review.
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