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DianhuaChina.com Reviews 

1,252
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I would give this service a zero if that were an option. I added more money to my account because I was unable to call Shanghai, China, but the service still did not work. When I placed the cal... See more

Company replied

Rated 5 out of 5 stars

I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... See more

Rated 5 out of 5 stars

The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... See more

Rated 5 out of 5 stars

The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

About DianhuaChina.com

Written by the company

DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to China

Free Calling Apps | 100% Quality Guarantee



  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,252)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

We are happy with the monthly fee but…

We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call.
You told us that you tried to fix this issue but unfortunately it still keeps happening.

24 February 2023
DianhuaChina.com logo

Reply from DianhuaChina.com

Hi Bjoern,

Yes, we did make adjustments in your connections already. In order for our Customer Support agents to further investigate the call quality, please reach them exactly when the issue occurs so that they can place some more tests.
If you know you have a strong internet connection available, maybe you could also try using the KeepCalling App for your calls.

Keep in touch!
DianhuaChina.com

Rated 5 out of 5 stars

Great reliable service

Great reliable service; highly recommended for anyone who still prefer a traditional calling card for their international calling needs.

15 February 2023

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