dianchi.hk Reviews 

64
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I ordered a replacement battery for a Lenovo X1Carbon 4th Gen on 2025/07/14 19:52 and it arrived promptly on the next day morning to my company at around 09:52. nicely wrapped up and heavily padded... See more

Company replied

Rated 1 out of 5 stars

Incorrect phone number. Address just show the building. No any item received after 4 days. No anyone email reply. I just reported my bank now.

Company replied

Rated 3 out of 5 stars

I have wrong order e7270 batteries order number:190003531 In fact my laptop dell e7270 batteries model should be 原裝dell戴爾dell latitude 12 e7270 4-cell laptop batteries. I had re-order next... See more

Company replied

Rated 5 out of 5 stars

Excellent and seamless selling services, super fast delivery. The battery works far better than my original expectation. I have got a surprise to its good quality, give my old laptop a new life, hope... See more

Company replied

Company details

  1. Battery Store

Written by the company

Provide all brands of genuine batteries, such as ASUS, Toshiaba, Dell, Apple...


Contact info

4.2

Great

TrustScore 4 out of 5

64 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(64)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great battery for Notebook

The battery works great on my samsung notebook. It is well packed with bubble wrap and paper box. Fast delivery by SF express.

After I used the battery for 2 months, I recommend their products.

12 January 2023
Unprompted review
dianchi.hk logo

Reply from dianchi.hk

yes, 2-4 days for shipping, thanks for your order!

Rated 5 out of 5 stars

My Dell laptop is working again because…

My Dell laptop is working again because I bought a replacement battery from Dianchi, and the delivery really only took two or three business days as claimed. It was a very good buying experience.

10 November 2022
Unprompted review
dianchi.hk logo

Reply from dianchi.hk

Dear, thanks for your positive feedback. We have tested all our items before shipment, and we us SF express delivery.

Rated 5 out of 5 stars

Recommend

Although the order status update was a bit slow, they responded quickly through email. Good packaging. The battery works well. And the price is much lower than another battery selling website. Will buy again when I need another battery.

17 October 2022
Unprompted review
dianchi.hk logo

Reply from dianchi.hk

Dear, many thanks for your trust. We have been continuously improve our service and products. Looking forward to our next business cooperation.

Rated 5 out of 5 stars

delivery track number. SF1241245157908

delivery track no. send me by email almost same day, and the delivery fast with good packing. nice experience and will come back to purchase next time. saving me money for the computer replacement. Very appreciate.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Good Quality of battery

The quality of the battery is sufficiently better than what I have expected.

The delivery time is shorter than I expected as well.

1 August 2022
dianchi.hk logo

Reply from dianchi.hk

Dear, thanks for your positive feedback. We have tested all our items before shipment, and we us SF express delivery.

Rated 3 out of 5 stars

I have wrong order e7270 batteries

I have wrong order e7270 batteries
order number:190003531

In fact my laptop dell e7270 batteries model should be 原裝dell戴爾dell latitude 12 e7270 4-cell laptop batteries.

I had re-order next new 原裝dell戴爾dell latitude 12
e7270 4-cell laptop batteries for my laptop order number:190003535.
Also, your company contact number is no one pick up the phone call.
It is no way to replace right batteries. Up to now, the wrong model batteries still keep in my home.

11 August 2022
dianchi.hk logo

Reply from dianchi.hk

Dear, sorry for any inconvenience caused. Please send a picture of your old battery to our mail address: service@dianchi.hk. We will try our best to help you solve this problem. Please trust us. Thank you!

Rated 4 out of 5 stars

Products excellent, neatly packed, delivery good.

The products are excellent and were very neatly and well packed. Delivery was good.

Email communications could be made a bit clearer. A little confusion was probably due to language.

If delivery tracking service could be added, it would be even better.

Thank you for the products and service!

8 August 2022
dianchi.hk logo

Reply from dianchi.hk

Dear, many thanks for your positive feedback. Hope we can do business next time.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, fixed my MacBook’s battery, now it’s as good as new

27 June 2022
Unprompted review
dianchi.hk logo

Reply from dianchi.hk

Dear, thanks for your 5-star review. We have more than 14 years experience on online sale. We offer 12 months warranty and 30 days money back. We test all the items before shipment to ensure their quality. Hope we can do business next time.

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