Diamondrensu Reviews 200

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and craftsmanship of the jewelry, noting that the products often exceed expectations and are exactly what they desired. The service is consistently highlighted as professional and communicative, with staff members being patient and detail-oriented throughout the design and purchasing process. Many people appreciate the fast delivery and efficient shipping, often receiving their items quicker than anticipated, even for custom orders. However, some customers also noted issues with shipping, including delays, packages going missing, and certificates being shipped separately or not arriving as expected. A few other people also felt that the quality was disappointing, with rings bending or being smaller than expected, and some experienced problems with complimentary gifts not being included initially.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful detailing,... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful detailing, incredible... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting faster-than-expected... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt responses... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our diamond engagement ring. It is beautiful and exactly what we wanted. The process went great with the ring being created fast and sent fast. Super happy, thank you... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience. I was really nervous ordering overseas, but I'm so happy I picked my ring from this business. I placed my order may 7th and received my rings may 27th (I initially s... See more

Company replied

Rated 5 out of 5 stars

I just received my custom made eternity band from this wonderful company! I found this company on Etsy and took a chance after reading many reviews. I am so glad I did. From the start, they have been... See more

Company replied

Rated 5 out of 5 stars

Once again my purchase did not disappoint. After I made my purchase, Ankit and I️ discussed modifications to the ring that allowed this ring to be worn with several of the rings I️ had purchased befo... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Exporter
  4. Jewellery Manufacturer

About Diamondrensu

Written by the company

Diamondrensu was created with a simple idea in mind: jewelry should feel personal, meaningful, and accessible, without compromising on ethics or quality. We focus on lab grown diamonds and moissanite because we believe beautiful jewelry shouldn’t come at the cost of the planet. Our stones are sustainable, responsibly sourced, and carefully selected for their sparkle and durability.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great store! Return customer

I purchased my custom engagement ring from Ankit and Diamondrensu. It turned out perfectly and is exactly what I wanted! Became of my great experience I went back to purchase my custom wedding band. Both times Ankit was patient and detail oriented, making sure the ring was exactly what I wanted. The shipping was fast and easy. I will be returning for any future diamond jewelry purchases.

24 November 2025
Unprompted review
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Reply from Diamondrensu

Thank you so much for your continued trust and support! I’m really happy to hear that both your engagement ring and wedding band turned out exactly as you wanted. It truly means a lot, and I look forward to creating more special pieces for you in the future.

Rated 5 out of 5 stars

Good so far

Good so far. Good communication with the seller

12 February 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much! I’m glad to hear you’re happy so far and that the communication has been helpful.

Rated 5 out of 5 stars

Quick responses and delivery

Quick responses and delivery. Products i received looked exactly as on the pictures on the web site.

24 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that everything matched the photos and that you were pleased with the quick responses and delivery.

Rated 5 out of 5 stars

Great experience, Ankit (DiamondRensu) is great to work with

Ankit is wonderful to work with, communication throughout the process was smooth. Order was ready ahead of the estimated time, and was at my door faster than I expected. My IGI certificates came seperately, a few days after my rings arrived. Great to do business with, looking forward to coming back for something else in the future!

21 January 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much for your kind words! I’m really happy to hear that everything went smoothly and arrived even sooner than expected. It truly means a lot, and I look forward to creating something special for you again in the future.

Rated 5 out of 5 stars

Absolutely beautiful!

Diamondrensu created for me a beautiful engraved heart shaped diamond ring! It’s absolutely lovely, I get compliments on it from everybody! I am now planning to order a second ring from him again!

1 January 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that you’re loving your engraved heart ring and receiving so many compliments. I truly appreciate your support and look forward to creating your next piece.

Rated 5 out of 5 stars

Gorgeous!!!!

I absolutely love this lab-grown diamond eternity ring—it is exquisite.

For background: I already own a Tiffany eternity ring and wanted an additional stacking band, but I didn’t want to spend $8,000 again. I first tried a more affordable natural diamond band from Etsy, but because it was very dainty, two diamonds fell out, and honestly, the sparkle just wasn’t there.

After more research, I realized I needed something slightly bigger and sturdier, so I decided to try lab-grown diamonds—and I’m so glad I did.

This ring is stunning and sparkles exactly like my Tiffany ring. Side by side, you truly cannot tell the difference. The craftsmanship feels solid, and the stones are bright and lively.

Ankit was wonderful to work with. He sent a CAD drawing before production, which turned out to be incredibly helpful—I caught that I had ordered the wrong size. He revised the quote and refunded the difference promptly, with no hassle.

I genuinely cannot stop staring at my new ring. I never thought I’d say this, but I don’t see myself purchasing natural diamonds again.

9 February 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much for such a thoughtful and detailed review! I’m truly happy to hear that your eternity ring met your expectations and sits beautifully alongside your existing piece. It means a lot to know you’re impressed with the sparkle, craftsmanship, and overall experience.
I’m especially glad the CAD preview was helpful and that everything worked out smoothly with sizing. Your trust and kind words truly mean the world to us.

Rated 5 out of 5 stars

Nice

I purchased a ring for my wife from this website. Unfortunately, she was not satisfied with it when it came in. Although the ring was beautiful,It wasn’t quite what she was looking for. I got it returned, and was able to get a refund.

30 January 2026
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Reply from Diamondrensu

Thank you for sharing your experience. While we’re sorry to hear the ring wasn’t exactly what your wife was looking for, we’re glad we could assist with the return and refund process smoothly. We truly appreciate your understanding.

Rated 5 out of 5 stars

Very nice

Very nice, the ring has few scratches but its alright 👍

19 January 2026
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Reply from Diamondrensu

Thank you so much for your feedback! I’m really glad you liked the ring. I’m sorry to hear about the scratches, please feel free to reach out to us directly and we’ll be happy to assist you.

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality, great communication and super fast shipping

30 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that you were pleased with the quality, communication, and fast shipping.

Rated 5 out of 5 stars

I got exactly what I ordered

I got exactly what I ordered. Great service. Ring is beautiful.

13 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really glad everything was exactly as expected and that you loved the ring. Appreciate your kind words!

Rated 5 out of 5 stars

Beautiful ring amazing work ankit…

Beautiful ring amazing work ankit helped with all questions in a timely manner and worked with me the whole process would definitely recommend

18 December 2025
Unprompted review
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Reply from Diamondrensu

Thank you so much! I’m really glad you loved the ring and that I could help throughout the process. Truly appreciate your recommendation and kind words!

Rated 5 out of 5 stars

Good Experience

Good communication, fast shipping, item arrived as described.

1 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really glad everything went smoothly and that the item arrived quickly and just as described. Appreciate your kind words!

Rated 5 out of 5 stars

Excellent quality and beautiful

I received my order earlier than expected. Both pieces are lovely and beautifully made. The packaging was secure and wrapped nicely.

31 December 2025
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Reply from Diamondrensu

Thank you so much! I’m really glad everything arrived early and that you loved both pieces. Happy to hear the packaging and craftsmanship met your expectations!

Rated 5 out of 5 stars

Incredible service

Incredible service, timely arrival and the ring is just like what it looks like on the picture!

9 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really glad everything arrived on time and that the ring was exactly as pictured. Truly appreciate your kind words!

Rated 5 out of 5 stars

Beautiful

Beautiful, and good communication!

30 December 2025
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Reply from Diamondrensu

Thank you for your feedback, it was a pleasure working with you.

Rated 5 out of 5 stars

Gorgeous Ring.

This is my second purchase from Diamondrensu and I could not be more pleased. The ring is gorgeous the quality is top notch. I would highly recommend this shop. I am a silver smith and am GIA certified and understand the process. The stones are lovely and sparkle.

13 January 2026
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Reply from Diamondrensu

Thank you so much for your continued support and for sharing your professional perspective. It truly means a lot to hear such kind words from a silversmith and GIA certified expert. I’m really happy you loved the ring and the quality of the stones. I sincerely appreciate your recommendation.

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied. More than I expected great customer service. Fast shipping. And the quality is beyond good . Will definitely order again.

13 January 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that everything exceeded your expectations. I truly appreciate your support and look forward to creating more for you again.

Rated 5 out of 5 stars

Wonderful!!

They are so wonderful, I was unsure at first and thought I might be getting scammed, but alas I am so happy with their products I even just bought my second piece recently.

19 January 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much for your honesty and trust! I’m really glad we could put you at ease and that you’re happy with your pieces. It truly means a lot that you came back for another one, can't wait to make more jewelry for you.

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