I would like to say a big thank you to everyone who helped me with my accident claim. The whole process was made so much easier thanks to their support, professionalism, and kindness. A special tha... See more
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Review summary
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What people talk about most
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They always next to you ,ever time asking what you needs or any help from them.member of dial claim Alex he like member of families and he always listening your complains and so friendly thanks Alex f... See more
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I spoke with Jess and she was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things t... See more
Company replied
I spoke with Alex and he was ever so understanding, made me feel at ease in making the decision to go forward with the complaint, took away any anxiety I had and made me aware that there are things th... See more
Company replied
Company details
- Personal Injury Attorney
- Accident Insurance Company
- Attorney Referral Service
- General Practice Attorney
- Housing Association
- Small Claims Assistance Service
About Dial a Claim
Written by the company
Dial a Claim is the UK's leading expert in personal injury claims and compensation advice.
Start My Claim Housing Disrepair Workplace Accidents Road Traffic Accidents Accidents in a Public Place Medical NegligenceNo Win, No Fee Guarantee
We proudly operate on a no win, no fee basis, ensuring that our clients only pay for our services if we successfully win their case.
The Claim Process
Our friendly legal advisors are here to help you find out if you have a claim today! We’ll connect you with an expert solicitor during the same call, so you can focus on what really matters - your recovery.
No Win No Fee
No upfront legal fees
No Win, No Fee means you do not need to worry about paying for upfront legal fees. If your claim is unsuccessful, there’ll be nothing to pay.
Contact info
Portland House, New Bridge St W, NE1 8EP, Newcastle Upon Tyne, United Kingdom
- 0800 047 8872
- support@dialaclaim.co.uk
- dialaclaim.co.uk
Start Your Claim Today
4.9
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My experience with Estella was brilliant! She was so helpful with my situation and I can’t ask for better service! Thank you so much for your help!
Quick and easy to deal with!
9 October 2025
Reply from Dial a Claim
Hello Shelley,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a positive experience with Estella, she truly takes pride in providing helpful and attentive support to every client.
At Dial A Claim, we’re committed to delivering excellent service and making the process as smooth and stress-free as possible. We really appreciate your kind words and recommendation!
The Customer Support Team
Reply from Dial a Claim
Hello Abdelkrim,
Thank you so much for your 5-star review!
We’re delighted to hear that you found our customer service excellent. At Dial A Claim, we pride ourselves on supporting our clients every step of the way, especially during ongoing housing disrepair claims.
Your feedback means a lot to us, and we’ll continue working hard to make sure your experience remains as smooth and stress-free as possible.
The Customer Support Team
Help sort out housing repairs
Very well handled and very helpful at all times. Katie helped me through it all the way. So happy how fast it was dealt with
25 September 2025
Reply from Dial a Claim
Hello Sadan,
Thank you so much for your kind 5-star review! We’re so pleased to hear that Katie was able to support you throughout your housing disrepair claim and make the process feel smooth and stress-free.
At Dial A Claim, we’re committed to handling cases efficiently and keeping our clients supported at every step, and it’s wonderful to know Katie’s dedication made such a difference for you.
The Customer Support Team
What an amazing company ♥
What an amazing company, Alex has delt with my claim I was so nervous but at the end of my teather he really has gone above and beyond to help me the whole process his been easy and stress free his talked me through every step and my case is now with the legal team, I can't thank Alex enough in just a week all my repairs are starting to get done I've been fighting for over 2 years, but the second dial a claim got involved everything started moving fast I'm truly greatful
19 September 2025
Unprompted review
Reply from Dial a Claim
Hello Gemma,
Thank you so much for your amazing 5-star review. We’re delighted to hear how much Alex has supported you with your housing disrepair claim and that he was able to make the process easy and stress-free after such a difficult time.
It’s fantastic that, after years of struggling, things are now moving forward quickly with your repairs and that your case is progressing with the legal team. At Dial A Claim, we’re committed to going above and beyond for our clients, and your feedback is a wonderful reminder of why we do what we do.
We’ll make sure to pass your kind words on to Alex — he’ll be so pleased to know the positive impact he’s had. Thank you again for trusting Dial A Claim; we’ll continue to support you until everything is resolved.
The Customer Support Team
I had a great experience with Salvo
I had a great experience with Salvo. They are very respectful and gentle to speak with, which made the whole process so much more pleasant. They take action seriously and handle things quickly, without any delays. Overall, I’m very satisfied with their service and highly recommend them.
22 September 2025
Unprompted review
Reply from Dial a Claim
Hello Reza,
Thank you so much for your 5-star review. We’re delighted to hear about your great experience with Salvo. His respectful approach, clear communication, and efficiency are qualities we value highly at Dial A Claim, and it’s fantastic to know they made the process so much easier for you.
We truly appreciate your recommendation and are so pleased you’re satisfied with the service you received.
The Customer Support Team
Reply from Dial a Claim
Hello Afaq,
Thank you for your 5-star review! We’re so pleased to hear you found Dial A Claim really helpful.
Your feedback means a lot to us.
The Customer Support Team
Excellent support from ‘DIAL A CLAIM’
I have had excellent support from Alex from Dial a claim. I was just browsing through my instagram at night and came across their page , filled my details in and thought let me see if they can help me as I was going through a time with my landlord for the past 11 years …, I got a call the next morning from Alex who explained the claim process to me, I mentioned that I’m a bit anxious with legal issues and never done it before, Alex was very kind and reassuring that I can go ahead and what ever the outcome is it wouldn’t affect me. He reassured and encouraged me to take the opportunity for my family. He is very good at his job, made me feel confident in talking about the whole situation I was going through and he is a very good listener . I would always appreciate the support from ‘Dial a claim ‘
18 September 2025
Unprompted review
Reply from Dial a Claim
Hello Salma,
Thank you so much for taking the time to share your experience and for leaving us such a wonderful 5-star review. We’re delighted that you found Dial A Claim through Instagram and that Alex was able to support and reassure you during your housing disrepair claim after so many years of issues with your landlord.
It’s fantastic to hear how his kindness, professionalism, and attentive listening helped ease your anxieties around legal matters and gave you the confidence to move forward with your claim for the benefit of your family. We’re proud to have Alex on our team, and your kind words will mean a great deal to him.
Thank you again for trusting Dial A Claim — we’ll continue to be here for you every step of the way.
The Customer Support Team
Kate was very friendly and open I…
Kate was very friendly and open I didn't feel judged she was very nice
18 September 2025
Reply from Dial a Claim
Hello Susie,
Thank you for your kind feedback.
We’re glad to hear that Kate made you feel comfortable, supported, and never judged throughout your experience. At Dial A Claim, we always aim to provide friendly and understanding guidance, and we’ll be sure to share your comments with her.
The Customer Support Team
Was great working with Alex
Was great working with Alex. Alex was always very helpful, understanding my point, friendly and an excellent coach. I felt very happy working with him.
12 September 2025
Unprompted review
Reply from Dial a Claim
Hello Gkoktourk,
Thank you so much for your 5-star review.
We’re thrilled to hear how helpful, understanding, and supportive Alex has been throughout your experience. At Dial A Claim, we take pride in guiding our clients with care and professionalism, and it’s wonderful to know Alex made such a positive impact.
We’ll be sure to share your kind words with him — thank you again for your trust in Dial A Claim.
The Customer Support Team
Review: Excellent Support with My Housing Claim From Alex
I have been working with Alex on my housing claim, and he has been incredibly helpful and professional throughout the process. He has guided me every step of the way, explaining everything clearly and making sure my concerns are heard.
Although my disrepairs are still being addressed, I feel confident and supported thanks to Alex’s dedication, prompt responses, and genuine care. I highly recommend Alex to anyone dealing with housing issues—he truly goes above and beyond!⭐️⭐️⭐️⭐️⭐️⭐️⭐️
16 September 2025
Unprompted review
Reply from Dial a Claim
Hello Mr Zubair,
Thank you so much for your fantastic 5-star review.
We’re delighted to hear how much Alex’s professionalism, dedication, and clear guidance have supported you throughout your housing disrepair claim.
It’s wonderful to know that his prompt responses and genuine care have helped you feel confident as your case progresses. Your recommendation means a lot, and we’ll be sure to share your kind words with Alex and the team at Dial A Claim.
The Customer Support Team
I didn’t know I could get help
I am very grateful for the support I received in building my case against my housing association. Tania was extremely professional, approachable, and knowledgeable throughout the process. They explained everything clearly, kept me updated, and gave me the confidence to move forward with my case.
Their guidance was practical and thorough, and I always felt that my concerns were taken seriously. Thanks to their help, my case is now progressing, and I would not have reached this stage without their support.
I would highly recommend Tania for their expertise, dedication, and commitment to helping others.
16 September 2025
Unprompted review
Reply from Dial a Claim
Hello Jon,
Thank you so much for your detailed and thoughtful 5-star review.
We’re delighted to hear how much Tania’s professionalism, knowledge, and approachable nature helped you move forward with your housing disrepair claim.
At Dial A Claim, we want every client to feel supported and confident throughout the process, and it’s fantastic to know that Tania’s guidance gave you exactly that reassurance. Your kind words mean a lot, and we’ll be sure to share them with her.
Thank you again for recommending Tania and Dial A Claim — we’ll continue to support you until your case is fully resolved.
The Customer Support Team
Happy with the service
Very polite,understanding and helpful. Extremely grateful for their help
15 September 2025
Unprompted review
Reply from Dial a Claim
Hello Jada,
Thank you so much for your 5-star review.
We’re delighted to hear you were happy with the service from Dial A Claim, and that our team was polite, understanding, and helpful throughout. We truly appreciate your kind words.
The Customer Support Team
I’d really like to thank dial a claim…
I’d really like to thank dial a claim for helping me to make the best decision for myself and my father. I was very hesitant in getting involved with any claims people or solicitors ,but when it was explained to me that it wouldn’t affect us with our housing association or any other way,the reason i say this is because Ive talked to other claims firms before and it just didn’t sound right to me,but then i came across dial a claim i spoke to a man called Alex and it was him personally that put our mind at ease,he’s the reason that things have moved so quickly because he genuinely cared about our situation. Alex and his female colleague were and are so supportive in getting everything started and me and my father would personally like to thank Alex.
6 September 2025
Unprompted review
Reply from Dial a Claim
Hello Chris,
Thank you so much for your heartfelt 5-star review. We completely understand how hesitant it can feel to start a claim, so we’re delighted that Alex and our team at Dial A Claim were able to put your mind at ease and support both you and your father throughout the process.
It’s wonderful to hear how much Alex’s care, reassurance, and professionalism meant to you, and we’re proud he was able to make everything clear and move things forward so quickly. Your kind words mean a great deal, and we’ll be sure to share them with Alex and the team.
Thank you again for placing your trust in Dial A Claim — we’re here to continue supporting you every step of the way.
The Customer Support Team
Tania, she is so professional to handling my case, because before I was blank on it, until she was explained to me, I was so surprised fully understand about all my case.
I was gaining a lots of explanation from Tania. and she has good profesional dedication to handling my case, before I was so blank to handling my case, but until she updated on me, one by one,
Today I fully understand and agreed to sign it.
Good bless you Tania. 🙏🙏
20 June 2025
Unprompted review
Reply from Dial a Claim
Hello Francisco,
Thank you so much for your wonderful 5-star review. We’re so pleased to hear how much support Tania has given you throughout your case. At Dial A Claim, we know how important it is to clearly explain each step, and it’s fantastic that Tania’s professionalism and dedication helped you fully understand and feel confident moving forward.
We’ll be sure to share your kind words with her — they’ll mean a lot. Thank you again for trusting Dial A Claim.
The Customer Support Team
Quick turn around
Can’t believe how quick things have been sorted.
Within 2 days of speaking to Alex they have sorted out my problem I needed help with.
The next day a solicitor got in touch and sorted the paperwork out.
Thank you Alex.
2 September 2025
Unprompted review
Reply from Dial a Claim
Hello Shirley,
Thank you so much for your 5-star review. We’re delighted to hear how quickly Alex and Dial A Claim were able to step in, get your problem resolved, and have a solicitor in touch within just a couple of days.
Your kind words are a wonderful reflection of Alex’s hard work and dedication, and we’ll be sure to share your feedback with him. We really appreciate your trust in Dial A Claim.
The Customer Support Team
Quick and simple all done with…
Quick and simple all done with understanding the problem and acted on my behalf and impressed all in one day thank you very much
2 September 2025
Reply from Dial a Claim
Hello Ibrahim,
Thank you so much for your 5-star review.
We’re delighted to hear that Dial A Claim was able to quickly understand your situation, act on your behalf, and resolve things so efficiently. Your feedback means a lot to us!
The Customer Support Team
I have suffered from disrepair and…
I have suffered from disrepair and ignored by my local council, but I'm happy to find someone to listen to me and help me Dial a Claim was patient and understanding to my problems, especially i want say thanks Alex. 😊
28 August 2025
Unprompted review
Reply from Dial a Claim
Hello Alser,
Thank you so much for sharing your experience and leaving us a 5-star review. We’re truly glad that Dial A Claim — and especially Alex — could be there to listen, understand, and support you after the difficulties you faced with your local council.
Your kind words mean a great deal, and we’ll continue to stand by your side to make sure your housing disrepair issues are fully addressed.
The Customer Support Team
Reply from Dial a Claim
Hello Daniel,
Thank you for your 5-star review!
We’re so pleased to hear you’ve had a positive experience with Dial A Claim, and that our team’s great communication skills made a difference for you.
The Customer Support Team.
I wasn’t sure if I had a claim when I…
I wasn’t sure if I had a claim when I explained what had happened automatically I was put at ease it was a lovely experience from start to finish I would highly recommend this company and the advisors are very knowledgeable in everything thank you very much for everything x
20 August 2025
Unprompted review
Reply from Dial a Claim
Hello Julie,
Thank you so much for your kind 5-star review. We’re so pleased to hear that our team was able to put you at ease from the very start and guide you through your occupiers’ liability claim with clarity and care.
At Dial A Claim, we know how important it is to feel supported and informed throughout the process, and it’s wonderful to know you had such a positive experience with us. Your recommendation means a great deal — thank you again for trusting us with your claim.
The Customer Support Team
I recently had the pleasure of…
I recently had the pleasure of interacting with the customer service member Tania, and I must say, my experience was exceptional! From the moment I reached out, I was greeted with warmth and professionalism. The representative was not only knowledgeable but also genuinely interested in helping me resolve my issue.
They took the time to listen to my concerns and provided clear, concise answers to all my questions. What impressed me the most was their patience and willingness to go the extra mile to ensure I was satisfied. They followed up with me to confirm that everything was resolved, which made me feel valued as a customer.
Overall, I am extremely pleased with the level of service I received. It’s refreshing to encounter a team that truly cares about its customers. I highly recommend this company to anyone looking for outstanding customer support!
Thanks again Tania, I really appreciate everything you've done.
21 August 2025
Unprompted review
Reply from Dial a Claim
Hello Vee,
Thank you so much for your glowing 5-star review. We’re delighted to hear how exceptional your experience with Tania has been. At Dial A Claim, we believe in offering not just professional guidance but also genuine care and support — and it’s clear that Tania delivered exactly that while assisting you with your housing disrepair claim.
Your kind words about her patience, professionalism, and willingness to go the extra mile mean a great deal to us, and we’ll be sure to share your feedback with her. Thank you again for trusting Dial A Claim — we’ll continue to support you every step of the way.
The Customer Support Team
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