Dial 9 Communications Reviews 27

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We looked into Dial 9 because one of our BB providers had been changed but didn't provide landline support & our old provider couldn't support a landline without their BB. Dial 9 were helpful fro... See more

Rated 5 out of 5 stars

We've been with Dial9 for years and have never had an issue. Their support on live chat is second to none, and nothing is ever too much hassle for them. Highly recommend! Shout out to Adam who... See more

Rated 5 out of 5 stars

I've been with Dial9 for 4 years for my business landline and the customer service is outstanding. Always super quick to reply on chat with any queries and to guide me around the platform when I'm str... See more

Rated 5 out of 5 stars

I have been using Dial9 for around 8 years. The service is very rialble and at a great price point...but the exceptional quality and reason that I have always stayed with them is the level of custome... See more

Company replied

Company details

  1. Phone and Internet Service

Written by the company

Here at Dial 9 Communications, we aim to be the number one provider of communications services to the UK’s small businesses by ensuring our solutions are not only affordable, but some of the most flexible available today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Comms Councl UK 2002 Top Winners

Read about Dial9 yesterday as Comms Council Winners 2002. I decided to give them a try. Setup overnight. had an issue but Matt had a look and told me what was wrong. Everything is peachy - recommended :)

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Perfect phone services

Really helpful and responsive company- great pricing strategy too and pretty straight forward account to use - left a previous provider to go with dial 9 as it was a lot more straightforward to use- was under way in minutes - special mention to Matt and Adam for being so helpful and on hand from the beginning ! I would highly recommend

2 August 2022
Unprompted review
Dial 9 Communications logo

Reply from Dial 9 Communications

Thanks for the fantastic review Debora, it's great to hear you're getting on well with the service.

You know where we are if you have any questions :)

All the best,
Adam

Rated 5 out of 5 stars

Amazing - helps this small business owner

I'm a small business owner and looking for VoIP and telephone services lead us down to expensive, complicated or super corporate services.

I recommend Dial 9 so much. There's many services my business needs to run and the phones is one of them.

28 June 2022
Unprompted review
Dial 9 Communications logo

Reply from Dial 9 Communications

Thanks for taking the time to leave a review Jamie, it's great to hear you're finding the service useful for your business needs.

Don't hesitate to get in touch if you have any questions :)

All the best,
Adam

Rated 5 out of 5 stars

I have just signed up to Dial 9 to take…

I have just signed up to Dial 9 to take there base package with a divert so my mobile and was up and running in about 30 minutes.
Voice quality is excellent for a mobile.
Much better then most VoIP providers and sensibly priced. Highly recommended

17 June 2022
Unprompted review
Dial 9 Communications logo

Reply from Dial 9 Communications

Thanks for your kind words Andrew!

We're glad to hear you're already finding the service useful, you know where we are if you have any questions.

Adam

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