We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... See more
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On Google Search, Direct Heating Spares were about the best price- well below list price- for the part I needed, apart from some very low offers from a couple of dubious looking websites. Ordering, pa... See more
Second order from them. Delivered next day, free postage, great price. You can get someone on the phone with only a short wait (under a minute). They sorted a small delivery issue on my first order... See more
Excellent service. Very quick delivery time. My only quibble would be that I didn't know which delivery service was being used and because the tracking numbers are different and the tracking service d... See more
Company details
About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4.8
Excellent
1K reviews
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Tyler Nelson brilliant customer service…
Tyler Nelson brilliant customer service and loads of patience
this man truly can get himself out of any situation
2 July 2026
Unprompted review
Great customer service+ prompt delivery
Spoke to a lovely 😀 friendly extremely helpful customer services woman who checked with the manufacturer that the part I was ordering was the correct part…. exceptional customer service that I greatly appreciated🙏! The part arrived promptly….I would absolutely use DHS again😀😀
24 June 2026
I order my item with no fuss and they…
I order my item with no fuss and they arrived two days later in excellent condition. 👍😊
23 June 2026
Excellent product
Excellent product, excellent sevice, gas fitter said part couldn't be found advised a new boiler !!! Thank you
23 June 2026
Had the item in stock and sent out to…
Had the item in stock and sent out to me the next day, other merchant’s said at least one week !
Excellent service, would recommend
23 June 2026
Gast deliver of a great product.
22 June 2026
First class service
First class service
Parts were delivered following day, very impressive and have used again and again.
22 June 2026
Easy to order and very prompt delivery
22 June 2026
Excellent service
Excellent service. Very quick delivery time. My only quibble would be that I didn't know which delivery service was being used and because the tracking numbers are different and the tracking service doesn't actually say what is being delivered, it was impossible to know if it was my delivery from Direct Heating that was on its way or not. However it arrived so quickly the problem only lasted those two days.
22 June 2026
excellent experience
excellent experience, the component was cheaper and arrived on time
22 June 2026
Website was easy to use
Website was easy to use, competitively priced and my order arrived on time. Thank you.
19 June 2026
Great user experience
clear website ,ie description and part numbers
parts supplied were correct
prompt shipping and tracking
7 June 2026
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