Charged after cancelling trial
Charged after cancelling trial – no refund, poor support
I signed up for a trial with DGHBOY Nation in January and cancelled it immediately via the platform, as I only wanted to test the service.
At that time, the company itself confirmed there were technical issues on their website. Shortly after, I was unable to log into my account and even the password reset function did not work, so I had no way to verify or manage my subscription.
Despite this, I was charged for two additional months.
When I contacted support, they stated there was “no record” of my cancellation and refused to issue a refund. They also argued that my subscription was “active and accessible,” which contradicts the fact that I could not log in at all.
I made multiple attempts to resolve this directly, but no solution was offered.
Summary:
Trial cancelled immediately
Technical issues confirmed by the company
No account access afterwards
Still charged for two months
Refund refused
I recommend documenting everything carefully if you try this service (screenshots, confirmations, etc.), as otherwise it may be difficult to prove your case.