DFH Logistics Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and commitment of the staff. Many appreciate the fast and reliable delivery service, with items arriving on time and in perfect condition, often with consistent tracking updates. The customer service is frequently described as exceptional, with staff members being responsive, helpful, and providing clear communication throughout the entire process. However, some people mentioned issues with delivery, specifically regarding the lack of notification upon arrival and ensuring customers are always up-to-date on parcel location after leaving China. Though some reviewers were not happy with the service, citing issues with communication and significant delays in receiving goods.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as excellent, professional, and reliable.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the excellent and helpful nature of... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service and total trust! We have been working with DFH Logistics for over 3 years now, and we couldn't be more satisfied. They truly stand out for their honesty, high-quality processes, and... See more

Company replied

Rated 5 out of 5 stars

Awesome team and custumer service! Im new in logistics, but a fast learner. To have somebody understanding with your interests aligned is worth alot when starting a business. Strongly recomen... See more

Company replied

Rated 5 out of 5 stars

I am a small business owner in South Africa. Dealing with DFH Logistics through your agent Nancy has been an absolute god send. She has greatly assisted my business in consolidating my load to reduce... See more

Company replied

Rated 5 out of 5 stars

As for now I've used DFH Logistics two times for delivery to Germany and to Latvia. They work pretty quick and attentive. I usually get in touch with the agent Laura. She updates me with current qu... See more

Company replied


Company details

  1. Freight Forwarding Service

Written by the company

DFH Logistics, established in 2013 and headquartered in Shenzhen, China, is a professional and reliable freight forwarder dedicated to providing one-stop global shipping solutions from China to all over the world. We pride ourselves on offering 2–4 fully customized shipping plans for every shipment, with no MOQ limits, supporting both commercial and personal clients regardless of time or budget constraints. Our comprehensive services cover air freight, sea freight, express freight, railway freight, truck transportation, and DDP delivery. We also provide a full range of premium value-added services, including pickup from multiple suppliers across China, cargo consolidation, goods quality and quantity inspection, repacking, labeling, and free warehousing. We specialize in seamless door-to-door delivery. For clients without a business license, we professionally handle customs clearance, tariff payment, and last-mile delivery, ensuring your goods arrive safely at your doorstep. Supported by 24/7 customer service and a 99% on-time delivery rate, we make international shipping simple, transparent, secure and worry-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

DHF logistics

Fast delivery (most of the time): Many customers report that shipments arrive within expected timeframes, especially for standard routes.
Competitive pricing: Their rates can be more affordable compared to larger, well-known logistics companies.
Service variety: They seem to offer multiple logistics solutions like freight, warehousing, distribution,and labeling services
DHF Logistics can be a decent choice if you're looking for cost-effective shipping. However, if your priority is high reliability, real-time tracking, and strong customer support. DHF logistics is a very good choice

14 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

thank you very much for your review. Looking forward to serving you soon.

Rated 5 out of 5 stars

I am very happy with the delivery…

I am very happy with the delivery service. Jenny was always in touch with me and replied very quickly. She gave me all the information I needed and even sent photos of all the items. The communication was polite and very professional.

I can highly recommend her service because everything Jenny does is at a very high level. I am really satisfied!

21 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your kind review!Your satisfaction means a lot to us and look forward to continuing to work with you.!

Rated 5 out of 5 stars

I was absolutely Amazed by DFH

I was absolutely Amazed by the professionalism and how they handled everything from communication to cargo handling. This was My first experience with DFH and I would absolutely return for more business with them plus I highly recomened them for any Logistics from China to anywhere in the world.

P.S Special shoutout to Amy. she is the best.

19 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your amazing review!We’re thrilled you had such a great first experience with our professional service from our Team espicially for Amy. look forward to continuing to work with you.

Rated 5 out of 5 stars

DFH logistics is a trustworthy logistics company

Miya was the agent who took me through the China to South Africa shipping method I was clueless and she took me through it step by step, she sends quick responses and is trustworthy and patience and very easy to communicate with. I ordered from my supplier in China and DFH was the shipping that I used I used are freight and my stuff got delivered on time, amazing service.

18 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your wonderful feedback!We really appreciate you highlighting Miya's patience and professional guidance.We’re delighted your shipment arrived on time, and look forward to serving you again!

Rated 5 out of 5 stars

Great experience working with DFH

I had a great experience working with “DFH Logistics” transport company for shipping my goods from China to Sweden. Everything was handled professionally and smoothly from start to finish. Communication was clear, the process was fast, and the delivery arrived exactly as promised. I really appreciate their reliability and attention to detail. I’m very satisfied with their service and will definitely continue working with them in the future. Highly recommended for international shipping.

22 February 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your kind review!We're glad your shipment from China to Sweden went smoothly and reliably.We look forward to our continued cooperation!

Rated 5 out of 5 stars

Highly Recommended: Reliable Logistics from China to Canada with Sunny

Our company recently shipped 25 boxes of shoes from China to Canada via both air and sea freight with the help of Sunny at DFH Logistics. His prompt follow-ups, along with photos and videos of the process, gave us great peace of mind. All items arrived safely and exactly on schedule. We are truly grateful for his accuracy, speed, and exceptional kindness.

12 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your kind feedback!We truly appreciate your trust in DFH Logistics and Sunny for shipping your shoes from China to Canada. Looking forward to continuing to support your business!

Rated 5 out of 5 stars

DFH has been nothing but the best…

DFH has been nothing but the best freight I have ever used. They are very diligent and careful with my items. They always update & message me everytime a package is arrived. Very honest and kind people. Lynne is the one who I am in contact with and she is very good with handling my items. Gives me the best advice with the shipment and I am always grateful to her. I have been using DFH for almost 3 years.

28 March 2025
Unprompted review
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Reply from DFH Logistics

Thank you so much for your amazing review and nearly 3 years of trust!We’re so glad Lynne has taken great care of your items, kept you updated, and provided the best shipping advice.We truly appreciate your kindness and support!

Rated 5 out of 5 stars

Very reliable

Very reliable. I have worked with them on my personal orders from TaoBao and they are very professional. They ensure they have received all items and checked with you the whole time. They gave me the tracking number and where to track it. The packages arrived at my doorstep all complete. Their delivery person in UAE is also very professional. Highly recommend them.

16 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your fantastic review!We’re thrilled you found us so reliable and professional for your TaoBao orders.We really appreciate your high recommendation and look forward to serving you again!

Rated 5 out of 5 stars

So easy to communicate

So easy to communicate, will update when I receive my shipments, very fast and very responsive. Really amazing customer service and can talk as if it were a friend. Thank you so so so much <:

15 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your lovely review! Really appreciate your support! and look forwarder to serving you again.

Rated 5 out of 5 stars

Eva is a proffesional

Eva is a proffesional , commited and trustworthy person , makes you feel calm and easy all the way from china to destination .

14 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your kind review! We really appreciate your trust and suporoting to our DFH Logistics. We look forward to serving you again.

Rated 5 out of 5 stars

Really open and easy communication…

Really open and easy communication every step of the way! I have had a rug and a marble coffee table both safely delivered to my door in perfect condition and packing. I had a good experience and would recommend especially for oversized or heavy items.

27 February 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your kind review and really appreciate your recommendation, especially for oversized and heavy items. Look forward to serving you again!

Rated 5 out of 5 stars

Quality Service & Exceptional Shipping

This is a great company to work with! Wendy is honestly a lovely person and always assists me with my shipping needs in a cost effective and timely manner. I’ve always received excellent service and shipping times. A real pleasure to work with Wendy and this company

13 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your wonderful review!We’re really happy you’re satisfied with our quality service and timely shipping.It’s great to hear Wendy is always helpful, efficient, and provides cost-effective solutions for you. look forward to working with you again!

Rated 5 out of 5 stars

Reliable Logistics with Amazing Customer Service

Working with DFH has made logistics so much easier. The customer service from Sherry has been amazing and I always feel confident in the process. We have used their freight services many times and will continue to in the future. 10/10, I recommend to anyone searching for a reliable freight forwarder!

12 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your fantastic 10/10 review!We’re so glad DFH has made your logistics simpler and stress-free, and we’re incredibly proud of Sherry for providing amazing, reliable customer service.Thank you for your continued trust and strong recommendation—we look forward to supporting your shipments for years to come!

Rated 5 out of 5 stars

JENNY made my experience great

JENNY made my experience great. She responds quickly and gives back to back updates about my goods. I enjoyed every bit of her service and the company. 💕

12 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your wonderful review!We’re thrilled to hear Jenny provided such great service with fast responses and timely updates on your goods.We really appreciate your trust and recommendation, and look forward to serving you again!

Rated 4 out of 5 stars

If you need a freight forwarder

If you need a freight forwarder, you are at the right adress.

No scam prices and great simple service.

Just make sure as client, you got your order track number list ready as well.
To avoid missed packages.

12 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your kind recommendation!We’re glad you appreciate our honest pricing and simple, reliable service.

Rated 4 out of 5 stars

Fast service with reasonable prices

Fast service with reasonable handling and shipping prices.
had a few problems with invoice and customs but other than that I would recommend.

11 March 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your honest feedback!We’re glad you’re satisfied with our fast service and reasonable prices.We’re sorry to hear you had issues with the invoice and customs process, and we’ll use your feedback to improve.We appreciate your recommendation and hope to serve you better next time!

Rated 5 out of 5 stars

The most trustworthy forwarding warehouse

I have been working with Lynn for over a year now. Not once has any of my shipments been “lost” or “stuck at customs” like some of the competitors. China does hold more holidays than the USA so just be aware comms can be slow then but Lynne has always clearly communicated that. My shipments have always arrived in perfect condition.

9 March 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your kind review!We’re really glad to be your trusted logistics partner, and we’re very proud of Lynne .
We truly appreciate your trust, and we’ll keep ensuring your shipments arrive safely and on time. Looking forward to continuing our cooperation!

Rated 5 out of 5 stars

The DFH Logistics the best shipping company so far …

The DFH Logistics is so reliable and professional at what they do. When I came across them online and decided to use them to ship my goods from the China to the US, I saw some negative reviews after I had started with them, I became so skeptical but did not dwell on that but focused on the positive reviews, and went ahead to give the a trial.

From start to finish, there was no single regret, they kept all my items and kept track of them as they were being delivered to their warehouse, my good spent close to if not more than 4 months in their warehouse because I was buying more items to store due to having to relocate to a diff country.

These guys were so helpful. I would specially say a Huge thank you to John, he was so calm and professional. Both before, during and after service were all superb.
I will use them and recommend them again and again for shipping from China. They are the best shipping and logistics company so far that I know of.

13 February 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your detailed and sincere review!We’re truly honored that you chose DFH Logistics for your shipment from China to the US, and we’re so glad you had no regrets at all.
We greatly appreciate your trust, especially when storing your goods for months during your relocation. A big thank you for your kind words about John.
We’ll keep providing reliable, professional service and support you any time you ship from China. Thank you for your recommendation—it means a lot to us!

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