Devine Funeral Stationery Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a fantastic company , really good value , amazing free design service , amazing quick and friendly staff , really really really good product quality , I would give 10 stars if possible !

Rated 5 out of 5 stars

We really couldn’t fault Devine Funeral Stationery. Having failed in our attempts to use the templates (a little embarrassed by that!) we used the free design service. Alex was wonderful and produced... See more

Rated 5 out of 5 stars

It's rare to get such fantastic service and superb quality. The website and templates are easy to use and intuitive, the process was seamless and I was updated at each stage. There was an issue with s... See more

Rated 5 out of 5 stars

Used on two occasions now and both times found them to be excellent. As others have mentioned the communication from Alex is great as is the attention to detail and quality of the product itself. Will... See more

Company details

  1. Funeral Home
  2. Prints and Signs Store

Written by the company

We at Devine’s appreciate that this may be the first time you need our very sensitive service and you may not know how it all works. Well, our easy to use online template designs allows you the freedom to create a unique and uplifting funeral order of service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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No recent history of asking for reviews

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4.9

All reviews

(93)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

First class!

First class!! I cannot refer this company enough - Alex was exceptional, he was prompt to answer my queries, the templates were easy to use and all at the very short notice. The final order of service was of high quality and on time. I couldn’t ask for more.

Thank you very much, this is exactly the sort of service you need when planning a funeral, stress free and responsive.

26 January 2021
Unprompted review
Rated 5 out of 5 stars

Professional, high quality service.

Devine have delivered an amazing service. Their customisable abilities on their products allowed me to get exactly what I wanted for my late husbands order of service. The staff were amazing and offered advise and support over the phone and email, the whole order process was simple and from placing order to delivery was less than 24hrs. The delivered product was above and beyond what was expected and I can not thank them enough. I highly recommend this company, very professional and high quality service.

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Exemplary service from a reliable company

Needed a high quality Order of Service for my dad's funeral. Devine's service was exemplary. The design software was easy to use. Then I asked for a proof using the online chat and got an immediate response. Made a few adjustments and asked for another proof - got it within minutes. When the final product arrived the whole family and everyone at the service was delighted. At a really difficult time you need a reliable company - Devine's was just that!

28 November 2020
Unprompted review
Rated 5 out of 5 stars

I was so impressed with Devine

I was so impressed with Devine, their software meant I could personalise the order of service easily. There were a few issues with the quality of image that I'd uploaded but Devine flagged immediately and went above and beyond to help resolve.

I got an hour time slot for delivery (always handy) and the quality of the card and print was fantastic. So many people commented on how lovely they were.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended - quality, design and speedy service

I am so incredibly delighted with the funeral Order of Service cards we received from Device Funeral Stationary. The templates they had to personalise the cards were beautiful and simple to use and so much nicer than ones prepared by the funeral directors. We placed the online order at Midnight on Thursday and they arrived at 10am on Saturday! The print quality is beautiful and they are on excellent quality card - couldn't be more delighted. We also requested a .pdf copy to send to those people who couldn't be at the funeral and this was no trouble at all. All in all, simple, professional and excellent service - highly recommended!

7 November 2020
Unprompted review
Rated 2 out of 5 stars

Unfortunately Poor Quality

The quality of the fold on the order of services (12 pages) was poor, with a rough looking finish to around 25 (50%) of the total order.

I appreciate that the turnaround from point of order to sending out to the customer was quick, but I would rather have had better quality. Especially for the price paid and the time taken to design/compile the order of service.

Also no response received to an email that I sent including pictures of defects.

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Would strongly recommend this company. We only had a short period to get our order of service sorted and the company were absolutely fantastic - responding promptly to emails and turning round proofs within hours. Finally it was delivered exactly when they said they would. We are really pleased with the quality of the printing. Thank you!

12 June 2020
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Design process was super easy, quick delivery and the product was excellent quality. There was a problem with the courier and we received a phone call from Alex who let us know and provided reassurance we would receive our order of service in time for the funeral - a level of superb customer service you rarely see these day’s. Would highly recommend as the whole process was incredibly straightforward at a particularly difficult time.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I could not have asked for more whilst using this service. From the moment I got in touch with the company Alex was a complete pleasure to deal with. I sent several emails with changes and adaptations and he patiently and professionally responded each time in a friendly helpful way. The end result was perfect and was everything I’d hoped for. The booklet was beautiful and was commented on by everyone as one of the best they’d seen. You did my mum proud it will be a lovely keepsake for always. Thankyou.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Devine Funeral Stationery printed and…

Devine Funeral Stationery printed and delivered 300 Order of Services for my Dad’s funeral, during awful weather, and it arrived on time. I really enjoyed the website; easy to navigate and a great choice of templates to create something unique and special. The family and attendees loved it. Thank you so much.

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Despite a hiccup with the delivery by Royal Mail, Alex had a 2nd batch printed and sent overnight. Fantastic service!

You find out how good a company are with their reaction to problems and I have no reservations in recommended Devine.

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Chose this company because of positive…

Chose this company because of positive comments on the reviews. I had left my mothers Order of Service to the last minute. I ordered a Next Day Am delivery and unfortunately due to an error this did not happen but I was fully compensated for the error, and with a genuine apology. The order did arrive in plenty of time with a normal delivery
During a difficult time Alex and team made this a smooth process and I would fully recommend this company,

10 April 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful high quality paper and printing.

Great service, really helpful. I was able to put together a lovely highly personalised order of service for my father-in-law’s funeral. I had used a symbol that didn’t work in pdf, when I phoned to point it out, it had already been spotted and a suitable replacement found. This caused no delay in delivery which was next day. Really pleased will recommend and use again.

1 March 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Customer service was great; even at weekends I got a speedy reply to queries. The printing was excellent and the cards were delivered the next day, free of charge as promised.

28 February 2018
Unprompted review
Rated 2 out of 5 stars

Was impressed with packaging and fast…

Was impressed with packaging and fast delivery - also after sales care when I was called by the company to keep me informed. I only ordered 10 copies of order of service and found out too late that one copy was a misprint where an error had been printed. Not my error but a computer error.

27 February 2018
Unprompted review
Rated 5 out of 5 stars

great company with an excellent product

Absolutely brilliant no other word for it. I required an order of service at what I considered to be very short notice. It was completed and delivered to me within 24hrs. The product was of very high quality and actually far exceeded my expectations. We now also have a nice keepsake too.

27 February 2018
Unprompted review
Devine Funeral Stationery logo

Reply from Devine Funeral Stationery

Hi Mr Hawksworth,

I would personally like to thank you for taking the time to leave such a wonderful review. We are glad it exceeded your expectations.

Kind Regards,
Alex Devine.

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