Detroit Axle Reviews 

1,734
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Auto Parts Market
  2. Auto Parts Manufacturer
  3. Auto Parts Store

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(1,734)

1,471 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery good quality products

Fast delivery good quality products

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast delivery and the quality of our products. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I love how fast shipping and great service…

I love how fast shipping and great quality and warranty. Also it’s easy and friendly to order and find right parts for your vehicle. Great customer service support

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast shipping, quality parts, warranty, and easy ordering process. It’s also great to know our customer service team was friendly and helpful in finding the right parts for your vehicle. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

I really like dealing with Detroit axle…

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on Saturday. When I placed my order the site promised 2 day delivery which would have been Thursday. I can’t give them 5 stars.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We appreciate your continued support and are glad you plan to keep ordering from us, but we apologize for the delay in your delivery. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this shipping issue and assist you.

Rated 5 out of 5 stars

Brakes/Rotors

Super fast shipping and perfect fit A+ FROM ME

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with the super fast shipping and perfect fit. We truly appreciate the A+ rating! Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

😊. 👍. Happy customer

Order came 2 days earlier than expected Fastest service ever on line ive had and wasn’t even charged extra . Parts fit perfectly with 10 year warranty great service 😎. I have one car needed it today great company great service

5 August 2026
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Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived early, the parts fit perfectly, and you were happy with the fast service and value. It’s great to know we could help get your vehicle back on the road when you needed it. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Very helpful customer service to ensure…

Very helpful customer service to ensure I had the correct part for my vehicle. Now if only Fedex was as reliable as your company. Product was supposed to be here yesterday and still hasn't arrived.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear our customer service team was helpful in making sure you had the correct part for your vehicle. We’re sorry to hear about the FedEx delay and appreciate your patience with the delivery. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I appreciate the fast service/delivery…

I appreciate the fast service/delivery you provide. Everything looks and performs as a quality part should.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast service and delivery, as well as the quality and performance of our parts. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Prompt and good quality products

Prompt and good quality products

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our prompt service and the quality of our products. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Harvey

Harvey, the customer service representative that I spoke with today at Detroit Axle was absolutely phenomenal. He was able to resolve my issue to 100% satisfaction.!!!

8 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear Harvey provided phenomenal customer service and was able to resolve your issue to your satisfaction. We’ll be sure to share your kind words with him. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great price

Great price, perfect fit, always shipped on time

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the great pricing, perfect fit, and reliable shipping. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

I do not receive my order so what do I…

I do not receive my order so what do I need to do please contact me by email or my number is 228-235-8283 please help and thank you

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry for any confusion regarding your order. We tried calling you regarding your order but were unable to reach you. We can confirm that your order was delivered under tracking number 875377469415 on Monday, 8/10/2026 at 12:25 PM. If you still need further assistance, please let us know and we’ll be happy to help.

Rated 5 out of 5 stars

Fast service

Fast service

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our fast service. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve consistently had great experiences with us and that we continue to meet your expectations. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Easy to use.

Easy to use.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found our website and ordering process easy to use. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

Frf-ex has messed up their delivery multiple times

Honestly, your products are usually wonderful. However, every single time you use FedEx they mess up the delivery, this time I only received one of the 2 boxes. The other box is sitting in a warehouse somewhere with no updated delivery date. My recommendation would be find a new shipper.
Thanks,

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we appreciate you taking the time to share your experience. We are sorry to hear about the issue with your shipment and that one of your boxes is currently delayed. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this delivery issue and assist you.

Rated 5 out of 5 stars

Good quality


Worked well

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear the part worked well for you. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Ordered last minute needed in a hurry

Ordered last minute needed in a hurry, 2 days. Replaced bad part exactly done in 3 hours and back on the road. 2016 Ram 2500, front wheel bearing

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your front wheel bearing arrived quickly, fit perfectly, and helped get your 2016 Ram 2500 back on the road. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great prices

Great prices, super-fast shipping. I ordered my parts on Friday; they shipped on Friday and will be here on Tuesday. You can't ask for better than that.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were impressed with our great prices and super fast shipping. We’re happy your order was shipped promptly and is arriving quickly. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Detroit axle supported me through all…

Detroit axle supported me through all my endeavors of getting my product to me safely and correctly, even when I’m the one who made the mistake thank you Detroit axle I appreciate your business.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear our team was able to support you throughout the process and help make sure you received your product safely and correctly. We truly appreciate your kind words and support. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

I ordered a fuel pump on 8/4/26 it was…

I ordered a fuel pump on 8/4/26 it was supposed to be delivered on 8/6/26 now they say 8/10/26 no happy about the delay.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the delay in receiving your fuel pump and completely understand your frustration with the updated delivery date. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this shipping issue and assist you.

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