Detroit Axle Reviews 

1,729
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Auto Parts Market
  2. Auto Parts Manufacturer
  3. Auto Parts Store

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(1,729)

1,466 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t believe I placed my order on a…

I can’t believe I placed my order on a Tuesday morning at 10:30 and my delivery was at my door 30 hours later! Great job & never disappoints

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear your order arrived at your door in just 30 hours and that you had such a great experience with our delivery. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quality parts at a great price and…

Quality parts at a great price and shipping is fast and on time.

1 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with our quality parts, great pricing, and fast, on-time shipping. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Ordering the parts was made easy in…

Ordering the parts was made easy in route now price was fare also

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear that ordering your parts was easy and that you found our pricing fair. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

ease of ordering by phone for us older…

ease of ordering by phone for us older folks phone staff very helpful and polite !!

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear that ordering by phone was easy for you and that our staff was helpful and polite. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you're happy with our great products and prices. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Half of the parts were missing and the…

Half of the parts were missing and the lower ball joints were 40 thousands of an inch too big and the hardware is very soft, just sad because I love this brand and wish the part were made better (junk)

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the missing parts, the fitment issue with the lower ball joints, and your concerns regarding the hardware. We tried calling you but were unable to reach you, so we left you a message. Please reach back out to us at reviews@dearbornaxle.com so we can look into this and assist you.

Rated 4 out of 5 stars

They sent me the wrong headlights…

They sent me the wrong headlights waiting for a return label

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the confusion, as we do not carry headlights. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you.

Rated 5 out of 5 stars

Quick easy and fast shipping

Quick easy and fast shipping

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear your experience was quick, easy, and had fast shipping. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Delivery is taking to long to get here

Delivery is taking to long to get here

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear that your delivery is taking longer than expected and understand how frustrating delays can be. We tried reaching you by phone but there was no answer, so we left a message. Please reach back out to us at reviews@dearbornaxle.com so we can review the order and assist you.

Rated 5 out of 5 stars

Good Quality parts at a great price…

Good Quality parts at a great price plus free shipping doesn't get any better A+.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with the quality parts, great pricing, and free shipping. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you experienced quick delivery and that your parts were a perfect fit. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Fast shipping

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with our fast shipping. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Did as promised

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear we delivered on our promise and provided a positive experience. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

James's Review

Great customer service! They held up shipping my order, because I was sending to another address other than billing address. Verifying it was me who was ordering it preventing fraud. Been dealing with Detroit Axl for years. Always get first class service and quality products. Great company and people!

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear our team was able to assist with your order and help ensure everything was handled securely. We truly appreciate your continued support over the years and are happy you’ve consistently received great service and quality products. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

Well made parts at decent prices, excellent warranty!

Well made parts at decent prices,
Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a job. For example, you can buy a pair of rear hub units for a 2013 AWD Toyota Highlander, but will still need to source the CV Axle nuts which are supposed to be replaced each time, would be just a hair easier if I could have that included with the pair as a service kit so I don't have to hunt those down later.

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with our well made parts and decent pricing. We also appreciate your detailed suggestion about including additional hardware like CV axle nuts in our bundles, and we will definitely take your comments into consideration as we continue improving our product offerings. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Fast delivery good quality products

Fast delivery good quality products

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast delivery and the quality of our products. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I love how fast shipping and great service…

I love how fast shipping and great quality and warranty. Also it’s easy and friendly to order and find right parts for your vehicle. Great customer service support

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast shipping, quality parts, warranty, and easy ordering process. It’s also great to know our customer service team was friendly and helpful in finding the right parts for your vehicle. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

I really like dealing with Detroit axle…

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on Saturday. When I placed my order the site promised 2 day delivery which would have been Thursday. I can’t give them 5 stars.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We appreciate your continued support and are glad you plan to keep ordering from us, but we apologize for the delay in your delivery. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this shipping issue and assist you.

Rated 5 out of 5 stars

Brakes/Rotors

Super fast shipping and perfect fit A+ FROM ME

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with the super fast shipping and perfect fit. We truly appreciate the A+ rating! Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

😊. 👍. Happy customer

Order came 2 days earlier than expected Fastest service ever on line ive had and wasn’t even charged extra . Parts fit perfectly with 10 year warranty great service 😎. I have one car needed it today great company great service

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived early, the parts fit perfectly, and you were happy with the fast service and value. It’s great to know we could help get your vehicle back on the road when you needed it. Thank you for choosing Detroit Axle!

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