We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more
Company replied
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Review summary
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Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more
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Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more
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I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more
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Company details
- Carpet Store
- Bedding Store
- Carpet Installer
- Flooring Store
- Furniture Store
- Wood Floor Installation Service
About Des Kelly Interiors
Written by the company
Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow.
We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences.
We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.
If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.
Our Blog
Our Stores
Contact info
Unit 206, NW Business Park, Northside, Dublin 15, D15 A8DV, Dublin, Ireland
- customerservice@deskelly.ie
- deskelly.ie
4.7
Excellent
6K reviews
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Mary was brilliant!
Mary was extremely helpful, we came into the store and she was helpful from the get go, very knowledgeable and was able to help us with all our questions.
Great experience shopping today.
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
HI Tom,
Thank you for your wonderful review, we really appreciate it, we are delighted to hear about your amazing experience with Mary in our Long Mile Road store, we will be sure to pass on this lovely review, we're sure she will be thrilled to hear !
DKI Team😊
Sales assistant Katharina was extremely…
Sales assistant Katharina was extremely helpfull and made our decision very easy and stress free.
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi David,
Thank you for your lovely review, we really appreciate it. We will be sure to pass on this amazing feedback to Katharina, we're sure she will be thrilled to hear.
DKI Team😊
Had a great experience shopping for a…
Had a great experience shopping for a bed and mattress. Mary was excellent, very patient, and very friendly.
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi,
Thank you so much for your review, We really appreciate you taking the time to share this. We are so happy to see Mary was able to assist you in store.
DKI Team😊
Excellent experience shopping in the…
Excellent experience shopping in the Sallins branch. Gary was a brilliant help and extremely kind and friendly! Thanks Gary!
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi,
Thank you so much for your review, we really appreciate it. We will be sure to pass along this lovely feedback to Gerard, we're sure he will be delighted to hear.
DKI Team😊
Thank you Mary!
I had to change the size of the mattress I ordered in their Walkinstown shop and Mary was so great with arranging the order change, super helpful and efficient! I have now used the mattress and pillow I bought for a month and it is so comfortable. Great service and great products
26 March 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Paolo,
Thank you for your wonderful review, we really appreciate it. We are so happy to hear Mary was able to assist you.
DKI Team😊
We purchased Floors and suite from DK…
We purchased Floors and suite from DK LM Rd. Both Mary and Michael were spot on.
We arranged date for floors to be fitted and suite to arrive 2 days later.In advance of the fitting we removed old floors and disposed of the old suite to make room.We received 4 emails in advance of the fitting with a timeline as to what to expect and the fitter would call to confirm time etc.. We received no phone call and called the branch mid
Morning to find there is no fitter he is out sick for two weeks and they cannot advise of a rescheduled date. We should have received a call when they knew the fitting could not go ahead we now have no furniture that we could have delayed disposing. The manager was unable to reschedule until after the week end so we are now in limbo and no idea how long we have to wait. The most worrying aspect is had we had of received a call to advise and they were trying to sort would have been understood but for them not to be notified to advise customers in advance is worrying from a customer service point of view. and there doesn’t seem to be an alternative arrangement in place for instances like these to rectify the issue for customers…
Very unsatisfied customer here!!… if the situation improves will update my review
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Stephen,
We are very sorry to hear that your experience did not meet the standard we aim to provide at Des Kelly Interiors.
To clarify, reminder emails were issued ahead of your scheduled delivery and fitting, including notifications three days prior and again 24 hours before the appointment. As both a delivery and flooring installation were arranged, multiple notifications would have been received.
Unfortunately, on the morning of your installation, the fitter assigned to your job experienced an unexpected family emergency and was unable to attend. As this situation arose suddenly, we were not made aware immediately and therefore did not have the opportunity to contact you before your scheduled call time. We completely understand how frustrating this must have been, and for that, we sincerely apologise.
As soon as our store and customer service team were informed, the matter was escalated immediately and another fitter was arranged. By approximately 11:30am, contact had been made with you and the installation proceeded later that same day as promised.
At Des Kelly Interiors, customer service and customer satisfaction are extremely important to us. Our customers are the reason we have proudly remained in business since 1970, and we always strive to resolve any unforeseen issues as quickly and professionally as possible. While circumstances outside of our control can occasionally arise, we always do our very best to look after our customers and deliver on our commitments.
We genuinely regret the inconvenience caused on the morning of your fitting and appreciate your patience while we worked to resolve the situation.
DKI Team
An easy and enjoyable experience
Was anxious having to chose carpet on the day but Nick in Coolock branch made our experience very easy and was so helpful.
Guided me through designs, what was suitable and what was practical.
Didn’t rush us and took his time with us.
Made it all very easy and would recommend for anyone looking for help and advice when purchasing and choosing new carpets,
Thank you Nick.
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Suzanne,
Thank you for your wonderful review, we really appreciate it. We are thrilled to hear about your recent experience in store with Nick, we are happy to hear he was able to assist you in store.
DKI Team😊
Excellent service from Katherina and…
Excellent service from Katherina and delighted with the new sofa
9 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi,
Thank you for your wonderful, we really appreciate it. We are so happy to hear Katharina was able to assist you in store.
DKI Team😊
Thank you!
Katharina was very knowledgeable, and very helpful with assisting us to figure out the best carpet solution for our awkwardly sized room!
8 May 2026
Unprompted review
Reply from Des Kelly Interiors
HI Grainne,
Thank you for your lovely review, we really appreciate it. We are delighted to hear Katharina was able to assist you in store.
DKI Team😊
Mari and Brian on the top floor were…
Mari and Brian on the top floor were lovely and super helpful when getting a new table for our house. They knew the specs and helped with measurements. Super recommend.
8 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Yuri,
Thank you for your lovely review, we really appreciate it. We are delighted to hear about your experience in store.
DKI Team😊
Really great experience
Really great experience. Very helpful and informative staff. We dealt with katina. Gave a really good avise on bed and carpet.
Would definitely recommend
8 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Una
Thank you so much for sharing your review and for sharing your feedback. We are so happy to see this.
DKI Team
Great service
Great service. very attentive very wellcoming. from Catriona
7 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Carol
Thank you so much for taking the time to share your review. We really appreciate it.
DKI Team
Very happy with both the carpet and the…
Very happy with both the carpet and the fitting...The staff in Sandyford were extremely helpful and the fitters were punctual quick and clean...However I would not like the air freshner smell in the store as I am allergic to artificial smells
29 April 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Angie
Thank you so much for your kind review and your feedback. We truly value it. We really appreciate you choosing us for your new carpet and are so happy to see you were happy with all aspects.
DKI Team
* AVOID AVOID AVOID *
Truly terrible stairs carpet installation and equally dismal aftercare service.
I have been waiting close to 3 weeks for any type of resolution after lodging a formal complaint with little to no reply from customer service team.
Stairs carpet not installed correctly; 4-5cm gaps at the sides and cut/laid crookedly. Will pose a major tripping hazard and looks awful.
Don't waste your money! Would give zero stars if I could.
25 April 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Sophie
We’re sorry to hear that you’ve been unhappy with your experience and appreciate the opportunity to address your concerns.
After receiving your complaint on 18/04, our customer care team responded on 20/04, as our offices are closed over the weekend. At that point, we offered to arrange an inspection of the staircase installation so we could properly assess the issues raised.
The inspection was initially declined, as you advised us that you had been informed the carpet selected was not suitable for stairs. We would like to clarify that this information is incorrect, and the product you chose in store is suitable for staircase.
Throughout this period, there were multiple points of contact from both our store team and customer care department in an effort to assist and move the matter forward. We are pleased that an inspection has now been scheduled, as this will allow us to fully investigate your concerns and work towards an appropriate resolution.
We understand how frustrating this situation has been for you and appreciate your patience while we follow the proper process to assess the installation.
DKI Team
Katharina was great to deal with gave…
Katharina was great to deal with gave all super advise and very efficient with her excellent professionalism!
6 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Joan
Thank you so much for your review. We really appreciate you taking the time to share it.
DKI Team
Great service katerina
6 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Racheal
Thank you so much for your review. We really appreciate it.
DKI Team
Amazing customer service
Amazing customer service from Katharina in the Coolock store. Definitely recommend the store and the service. She went over and above the call of duty. Thank you!! Five stars
6 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Jennifer
Thank you very much for taking the time to share your lovely review. We are thrilled to see this. We will be sure to let Katharina know of your kind words.
DKI Team
Excellent knowledge and customer…
Excellent knowledge and customer service from katharina
5 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Brian
Thank you so much for taking the time to share your review for Katharina.
DKI Team
Kevin was an excellent helpful sale man
4 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi Colette
Thank you so much for your review for Kevin. We will be sure to share this along.
DKI Team
amazing service from Eugene
amazing service from Eugene. He was very patient and explained the fitting process the cast in great detail. The prices are very good and the quality is great for what you pay. Highly recommend.
4 May 2026
Unprompted review
Reply from Des Kelly Interiors
Hi there
Thank you so much for taking the time to share this lovely review. We really appreciate the feedback on our products. We will be sure to share this along to Eugene.
DKI Team
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