Designdecor Reviews 

383
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I accidently subscribed and Edith assisted me in cancelling and making sure no more funds will be taken as well as giving me a refund Ok they just took more than R500 from my account now today 9... See more

Rated 4 out of 5 stars

Following my review on Trustpilot, Design Decor have emailed me to say that a refund would be processed for the remaining charges. I am pleased to report this, however due to currency exchange rate f... See more

Company replied

Rated 1 out of 5 stars

MONEY THIEVES / ROBBERS AMONGST DOZENS OF EMAILS - SOME OF THEM SCAM, THERE WAS ONE FROM 'SAINSURY' OFFERING A BASKET FULL OF SHOPPING WORTH £60 FOR A REVIEW. HAVING DONE THAT, I WAS taken to ANO... See more


Contact info

3.9

Great

TrustScore 4 out of 5

383 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(383)

142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My account.

Hi. Thanks for contacting me. The customers service was and is brilliant. and I had great help from KARMEN. Thanks for all these support.

17 July 2024
Unprompted review
Rated 4 out of 5 stars

They seem to really care

What can I say, they seem to be genuine and care about their customers which is rare with most companies.it matters as things go wrong all the time so knowing they care is a bonus.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Total fraud stay clear

I purchased a cot that never turned up, was then informed that it was just a subscription that I had purchased. Spoke to customer service chat who just lied every way they could. Stay away total fraud.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

If you want your payment card to be charged for no reason

If you want your payment card to be charged for no reason, if you want your money to be withdrawn for no reason, whether you have purchased any products from them or not, they will withdraw your credit card or payment card for no reason, and ultimately you What you can do is cancel your payment card. If the above experience still makes you interested in any of this company's products, you are welcome to experience it yourself.
When giving them a one star rating, you will feel ashamed of yourself, why does such service still have one star?

19 April 2024
Unprompted review
Rated 1 out of 5 stars

AVOID@!!!!!

AVOID@!!!!!
SCAM
SCAM
SCAM
I was mislead and unwilling signed into some horrendous subscription which I still don't even know exactly what it is, I contacted the company said I didn't sign to this, I actually bought a carpet cleaner on line via Facebook and it is still advertised on facebook now as a on spot carpet cleaner for £26.99, DO NOT BELIVE THIS , you don't actually get the cleaner, they take that first payment for some crazy subscription which ISNT EVEN MENTIONED ON ADVERT. I was told they'd cancel and refund, they never refunded and took further payments today, if you speak to them via their online chat record your screen when messaging because they lie, take your money use multiple company names.

8 April 2024
Unprompted review
Designdecor logo

Reply from Designdecor

Hello Gwen Stefanie,

We are sorry to read your review.

Please send an email to support@designdecor.store so we can find a solution.

Best Regards,

Rated 5 out of 5 stars

issue is risolved

issue is risolved, thank you

27 March 2024
Unprompted review
Designdecor logo

Reply from Designdecor

Dear Elisa,

Thank you for your review. We are glad that we could resolve the misunderstanding. Have a wonderful day.

Best regards

Rated 1 out of 5 stars

SCAM…

THIS COMPANY MISLEADS YOU INTO PAYING A MONTHLY SUBSCRIPTION. TRY TO CANCEL, BUT STILL TAKE THE MONEY OUT OF YOUR ACCOUNT.

15 March 2024
Unprompted review
Designdecor logo

Reply from Designdecor

Hello Phillip Dodds,

We are sorry to read your review.

Please read the email we have sent to you from support@designdecore.store so we can find a solution.

Best Regards

Rated 5 out of 5 stars

refund my money plese

14 March 2024
Unprompted review
Designdecor logo

Reply from Designdecor

Dear Shifa,

Thank you for your review. We are glad that we could resolve the misunderstanding. Have a wonderful day.

Best regards

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