Excellent experience. You won't find better value than this website. A small bit of a wait for delivery but it's worth it for the amount of choice and value for money. If you are purchasing a presen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have shopped from Deloox quite a few times now. They have very attractive prices and fast delivery. One of my latest orders got lost in transit, but their customer service quickly helped me with a s... See more
I ordered many times on this site,sometimes discontinued fragrance. I'm very grateful for quality of the products and communication about orders. I have once a problem with a missing items, but cust... See more
I ordered Armani Code Elixir. The product arrived sealed, original (batch code verified) and even earlier than the estimated delivery date. The price was much better than in local stores. Very good fi... See more
Company details
Written by the company
At Deloox we want to make sure you can enjoy! Enjoy our assortment consisting of over 400 top brands, enjoy the best beauty products, enjoy our low prices and of course our good service. Over 1.5 million satisfied customers!
Contact info
Netherlands
- deloox.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Deloox is something that a friend…
Deloox is something that a friend introduced me too it's very reliable and good delivery service... Got my perfume the next day.... I would really recommend it to other people
6 February 2026
Unprompted review
Great experience :)
The webshop is user-friendly, easy to navigate, and highly efficient—I can only recommend it.
The delivery was prompt and courteous, with friendly prices.
I definitely look forward to our continued cooperation in the future!
6 March 2026
Unprompted review
Great experience with Deloox
Great experience with Deloox. I ordered Sisley products twice and both orders arrived on time and well packaged. The products are authentic and exactly as described. Very satisfied and will definitely order again.
14 February 2026
Unprompted review
Fast delivery and great prices!
2 March 2026
Unprompted review
I’ve bought a couple of things from…
I’ve bought a couple of things from Deloox and all products have been perfect. Prices are amazing too compared to other sellers
14 March 2026
Unprompted review
Great help in solving problem
The delivery went wrong when I went to a pick-up point. The door closed by accident while the package was still in the locker. It was not possible to have access again. Deloox was a great help in solving the problem and reacted swiftly with understanding. I got my gift in time for a good friend.
13 March 2026
Unprompted review
All good
Fast shipping. Shipment had a damaged item, but customer service were quick to take care of it once I provided images. Competitive prices.
28 February 2026
Unprompted review
Great website 👍
Great shopping experience. I’ve ordered 3 fragrances, and I’ve received them in an immaculate condition and within time.
Great job👍
18 February 2026
Unprompted review
Excellent delivery and communication
Excellent delivery and communication . Quick delivery from Holland to Ireland. Very competitive pricing and good re stock of hard to find fragrances. Some great deals. I don’t buy anywhere else without checking price against Deloox.
13 February 2026
Unprompted review
Perfume difficult to find in other places …
I ordered a perfume that I couldn’t find anywhere. It was great to find it in Deloox and it was a good price! The delivery service was quick and the product was excelent!
23 February 2026
Unprompted review
Everything what i got was amazing
Everything what i got was amazing. The package came faster that it was predicted.Im very happy with the order.🫶
26 February 2026
Unprompted review
I ordered my khadlaj island 100ml for…
I ordered my khadlaj island 100ml for only about 22-27 euros and added tax is 33€ but its so worth it because a normal one is €33 euros alone without shipping tax so the price is amazing and when it arrived it wasnt fake it was just like the real one and smelt amazing and it didnt even take long to deliver I recommend
20 February 2026
Unprompted review
Deelox return is a joke…
Deelox return is a joke…
I have returned an order to Deloox 5/2-2026 and the return label bought through Deloox sents it to Malmö where I can track it has been delivered 10/2-2026. After a couple of days I contact deelox which then inform me that this was only a middle stop before going to Netherlands for the full return, but the rest of the way you can’t track it and they inform it can take up to 3 WEEKS to go from Malmö to Netherlands.. And then it will be processed! What a joke, I have never experienced such a slow and complex return method! Wonder if I ever will get the refund…
Happy costumer until now, but the return process will definitely make me choose other sites shopping from now on
EDIT: Now 3 weeks have gone and still nothing. What a joke.
5 February 2026
Unprompted review
Reply from Deloox
Dear customer, thank you for your feedback. We are sorry to hear that you are experiencing inconvenience with the return process.
It is correct that returns sent via us first go to a central location in Malmö. This is a collection point from which all parcels are sent to the United Kingdom in one go. Our return instructions clearly state that the return process via our label can take up to three weeks.
Of course, you can also choose to return the parcel yourself; this is faster, but the costs will be higher. The choice is entirely yours. As soon as we have received your return, you will immediately receive a confirmation by e-mail.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Team Deloox
Great shopping experience and…
Great shopping experience and competitive prices.
Delivery took a bit but not longer than expected.
Wide selection of products.
28 January 2026
Unprompted review
I recently purchased a Diptyque…
I recently purchased a Diptyque perfume, as they had an amazing offer at the time. They have a really good selection, including a great range of niche perfumes at very affordable prices. It’s not always easy to find niche fragrances at discounted rates, so that was a big plus for me.
The delivery time was quick and acceptable. My order arrived without any issues. I also found their website very easy to use which made the shopping experience hassle free.
Overall, I would definitely recommend them and will be purchasing again.
4 February 2026
Unprompted review
I had a problem with a product i…
I had a problem with a product i ordered, so i contacted customer service. I was helped by a friendly employee. They immediately tried their best to help me and within a day i was told they will be sending me a new product, and i'd get to keep my original one. Really fast and hood service, recommend!
12 February 2026
Unprompted review
Fantastic service
Fantastic service. Have ordered from Deloox twice now. Two authentic perfumes at a great price. Fast delivery to Ireland. Will use again.
10 February 2026
Unprompted review
Moisturising sisley product
Received on time
Exactly as ordered
Perfect service
10 February 2026
Unprompted review
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