Delivita Ltd Reviews 

440
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers had a great experience with this company. Customers consistently praise the product's quality and design, highlighting its ease of use and the excellent results it delivers for making pizzas. Many appreciate the great value, often noting the inclusion of useful accessories and the competitive price point. The overall user experience, from setup to cooking, is frequently described as simple and highly satisfying. However, some people mentioned issues with incomplete deliveries or missing accessories. Additionally, a few customers experienced significant delays in receiving their orders or a lack of communication regarding delivery status.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers highly recommending the pizza ovens for their... See more

Quality

People report positive experiences with quality, consistently praising the exceptional build and design of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt and fast delivery,... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the price point to be spot on... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of use, quality, and appearance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... See more

Rated 5 out of 5 stars

Great price pizza oven, very fast delivery in safe secure packaging. Good instruction manual with tips on easy pizza prep and cooking, love how the legs fold up for space saving and the well designed... See more

Rated 5 out of 5 stars

Ordered the gas Diavolo with accessories. I was called personally to discuss alternative colour the day I ordered due to stock. So really good service and it arrived the next morning. Great little ove... See more


Company details

  1. Garden
  2. BBQ Area
  3. Cooking Class
  4. Food Machinery Supplier

Written by the company

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.


Contact info

4.2

Great

TrustScore 4 out of 5

440 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(440)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simplicity

Literally arrives ready to use. Plug in gas and go. Simple to use, great accessories and fabulous results. Nice colour and a sleek look.

4 November 2025
Rated 5 out of 5 stars

Great portable pizza oven the Diavolo

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizza.
The pizza dough that Delivita make is excellent, stores in the freezer, instructions are simple and they make perfect base.

8 September 2025
Rated 1 out of 5 stars

Avoid and definitely do not buy from a third party retailer

Purchased a dual-fuel oven (RRP £1,195) through a third-party retailer, which unfortunately arrived damaged. A replacement was sent, but it too arrived damaged—albeit what appeared to be only cosmetically. As this was the last unit the retailer had in stock, I sought advice from Delivita regarding the safety of keeping the product given the minor damage. I was fobbed off, misled and lied to by their customer service agents. It appears a new company has recently acquired Delivita and is doing everything possible to avoid responsibility for any ovens manufactured prior to the takeover.

I requested technical advice and product support because the oven wouldn’t stay lit when using the gas burner. I was told to contact the retailer, despite the fact that the technical expertise clearly lies with Delivita—not the retailer.

My experience with a £1,195 oven: two units arrived damaged, one failed to function properly, and customer service was dismissive and unhelpful. Absolutely avoid and absolutely do not purchase through a third-party retailer, as Delivita will offer no product support and their warranty and the claims on their website will be meaningless.

Extremely disappointing, especially after having considered these ovens for a very, very long time.

17 September 2025
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

When you purchase an item, the aftercare and support are the responsibility of the retailer you bought it from. It’s therefore unfair to leave a review for us when the retailer has supplied a damaged product.

Our contract is with the retailer (not directly with you), they are the correct point of contact.

You advised you were offered a substantial discount by the retailer to keep the unit, and you asked us to confirm whether it was safe to use. As this is a gas appliance and the only information we had of the damage was an image, we were not in a position to provide that assurance — which understandably frustrated you, but was outside our responsibility.

Rated 4 out of 5 stars

Great pizza oven. Shame the whole delivery didn’t arrive.

The pizza oven is great and just what we wanted. We’ve already tested it out and it worked brilliantly.
The only negative is that we also ordered the sourdough balls which never arrived with the original order. Instead we had a handwritten note on the delivery slip to say they would be arriving a few days later which was really disappointing as we’d not been notified when we made the order. So we’ve get to try the dough balls.

12 September 2025
Delivita Ltd logo

Reply from Delivita Ltd

Sorry we didn't manage your expectations on this, as our dough balls are perishable they are sent on a different kind of delivery. This also can only be sent on certain days of the week.

Rated 2 out of 5 stars

Great looking oven but…

Great looking oven, unfortunately the ignition stopped working after first use, so now have to use a match to light. Not what you expect after only one night. Also the camping gas bottle was missing from the delivery. Notified company who said it would be sent out separately, and 2 weeks later still not received.

7 August 2025
Delivita Ltd logo

Reply from Delivita Ltd

Thank you for taking the time to leave a review, I would be very happy to look into the ignition issue for you along with the missing gas. Could you email hello@delivita.com to allow us to check this for you please?

Rated 5 out of 5 stars

Fabulous price for a great product

Fabulous price for a great product, also comes with all the accessories. First lot of pizzas baked tonight & just brilliant, easy to use, looks good and comes with everything you need. Fantastic value!

11 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look