De La Creme Fashions Reviews 264

Had no issues buying from De La Creme again. I was disappointed with the quality of the coat though, it's nothing like the same coat I bought last year. But returns were straightforward and they refunded me quickly so I can't fault the service

Took my mum’s money, cancelled her order with no refund and won’t respond to her at all. Taking advantage of an 84 year old woman. Disgraceful.

Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after placing it, which was disappointing.
Also, the customer care phone number didn’t work, so I couldn’t get help or updates when I needed them.
Good quality, but delivery and support need improvement.

I haven't received my order over three weeks now still and tried many to communicate but no reply

The order was due on the 23rd still not arrived yet!😞!

I did not receive this coat as the company cancelled my order. I am still waiting for my £55 refund ????

Excellent product and excellent service

The coat I bought arrived very quickly and for the price was great quality . Fitted well

I am very happy with the purchase

Really nice warm coat, and true to size. Only 4 stars because I've already had to sew 2 buttons back on, and I only got it yesterday.

The coat was good but very expensive.the shipping and duties are more than the orignal price of coat.and i bought size number 22 it was not fit to me and i asked them to return and they refused to do that.when i orderd another size 26 it was also not fit it is bigger so i paid almost $1000 and still not satisfied
I will never ever buy anything from them.

Shipping cost is unusual high. It cannot take that much to ship a coat.

Delivery much longer than expected - still hasnt arrived and dont respond to emails

No communication about return of item despite me sending 2 emails.Really bad customer service!

I’ve received damaged goods and I am not getting a response from your emails to return these .
Not good!

I've been searching for a coat that would meet all my expectations for a long time. I highly recommend this coat, the caramel color is very pretty.

For the moment, I did not receive my order which has been delivered in United States while I live in France. I hope you will correct that.

I have send my produrct back for refund. They are not refunding and also not replying on any form of contact. I have lost 90 pounds due to there scam.

Just absolutely love the fit been looking for a winter coat for the last 2yrs tried loads and this is the first one that was true to size also exactly as shown in picture on the web site and very well made