I ordered a leather back case for iphone and a matching magsafe wallet. The wallet has sharp edges and is not made of the same leather as the case which makes it much less tactile. The advertising i... See more
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DECODED is a Rotterdam based lifestyle tech accessory brand founded in 2009. Focused on aesthetics, functionality and quality. Our origins lie in the fashion industry, where we initially focused on creating stylish messenger bags and backpacks. Today, we've extended our signature aesthetic to a range of high-end tech accessories, with a specialization in premium iPhone cases. Everything we design revolves around a modern lifestyle, creating smart solutions to protect and seamlessly charge your mobile devices. Whether you're working from home, commuting or traveling, we enable a more sustainable and stylish journey through life. Quality is at the heart of what we do. All our accessories go through rigorous testing to meet stringent industry standards—including drop, camera, wireless, and Apple Pay tests—to ensure optimal performance and protection. We're passionate about getting the details right, so your device stays safe, functional, and always stylish. At DECODED, we source our materials from globally renowned suppliers and tanneries who share the same unwavering commitment to sustainability. Some of our Key International Partners include Ecco leather, Nike Grind & YKK. At DECODED, we don’t believe you should have to choose between sustainability, quality, and good design. With us, you get all three.
Contact info
Kolenbranderstraat 28, 2984AT, Ridderkerk, Netherlands
- 0180487181
- support@decodedgear.com
- decodedgear.com
Replied to 25% of negative reviews
Typically replies within 1 week
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Actually good
It’s a case I been looking for along…
It’s a case I been looking for along time a hybrid a detachable wallet , it’s a pity u can’t buy those detachable wallet separately in leather in other lovely colours Beautiful colour blue . Also cover the camera bump which is far better than the other cases.
Great design
Ordered a black leather case for my iPhone — the product arrived on time and in perfect condition. The leather feels premium, the fit is precise, and overall quality exceeded my expectations. Highly recommended for anyone looking for a sleek and durable case.
Fast shipping and very nice product
Fast shipping and very nice product. I'm still in the "getting used to it after getting a new phone" phase but so far so good!
Everything done as promised!
Everything done as promised! The shipping company offered limited delivery updates, but delivery took exactly one week.
Very high quality leather cases
Very high quality leather cases. I am very pleased. Also loved customer support. Would buy again from them.
I have had a decoded leather case for…
I have had a decoded leather case for my last three iPhones and they just stand out for the quality and workmanship. I love them.
So I finally got my phone case)))
So I finally got my phone case. It was a long and difficult road, but I have no complaints about the DECODED team. The case is beautiful, very high-quality, and I’m completely satisfied - five stars!
The problem was with the delivery company: they lost my package, and I had to write an email to DECODED support. They resolved the issue quickly and sent me another case free of charge. In the end, I’m very happy. Thank you, DECODED Team!
You are simply the best
You are simply the best. Perfect quality, good prices, professionalism.
Delay delay delay
It has been 8 days and still didn’t receive my package, very disappointing! Also no response on the helpline.
2-4 day delivery yet the courier…
2-4 day delivery yet the courier informed me that the shop on purpose chose delivery by car which would make the package delivered in 2 weeks give or take. Still haven’t received my order from Nov 28
Customer support was very much prompt
Really nice
I wasn't expecting it to feel so nice in hands. Really good texture. this leather is top notch :)
I ordered a case on 12/2 it’s now 12/10…
I ordered a case on 12/2 it’s now 12/10 and still in the Netherlands. Your website is misleading I didn’t realize it would take weeks or Months to get it.
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