They made me feel comfortable. Staff went above and beyond to help me resolve an issue I had for months. I was not able to use my card and now I am more hopeful. Thank you Brenda and Eric.
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Suhasini (Sue) was incredibly helpful, on multiple fronts in on visit, helped with car loan, direct deposit and a new checking Account/debit cart with DCU. I am now a proud DCU member literally be... See more
Hats off to Brenda, Duda, Erika, and Tanya at the the Franklin Branch. I had an outstanding experience at this branch because of them and truly appreciated the level of care and attention I rece... See more
Great customer Services. She was able to printed new debit card, request PIN number, change my address and do bank check all of that in one transaction. Friendly personality. Thank You
Company details
Written by the company
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
500 West Central Street, 02038, Franklin, MA, United States
- 1-800-328-8797
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They made me feel comfortable
They made me feel comfortable. Staff went above and beyond to help me resolve an issue I had for months. I was not able to use my card and now I am more hopeful. Thank you Brenda and Eric.
Dianne was friendly knowledgeable and…
Dianne was friendly knowledgeable and courteous she make the process easier to understand
Suhasini was very helpful helping set…
Suhasini was very helpful helping set up everything for a loan and a credit card.
Teller Duda
Duda Was so helpful and and kind. answered all my questions
Denzel was a very nice guy he did a…
Denzel was a very nice guy he did a very nice job with us
Great customer Services
Great customer Services. She was able to printed new debit card, request PIN number, change my address and do bank check all of that in one transaction. Friendly personality. Thank You
Roopa did a really good job…
Roopa did a really good job accommodating me today 10/10
Had a very pleasant experience with…
Had a very pleasant experience with Roopa in helping me get an auto loan today! Thank you!
Suhasini (Sue) was incredibly helpful
Suhasini (Sue) was incredibly helpful, on multiple fronts in on visit, helped with car loan, direct deposit and a new checking Account/debit cart with DCU.
I am now a proud DCU member literally because of Sue. She’s amazing!
Liandra was awesome
Liandra was awesome! She was very patient, knowledgeable and very helpful! She helped me during a stressful situation and she reassured me to why I became a DCU member in the first place. She is awesome
Chris was extremely helpful
Chris was extremely helpful! He answered all my questions and more! He could relate to my stressful situation and was freindly and professional.
He is a true asset to DCU!
My experience was very good with…
My experience was very good with Gabriela she helped and explained a lot of stuff ,she should be praised
The best sevice
Brenda is the best so polite and sweet…
Brenda is the best so polite and sweet and helpful shes my favorite!
professional and easy…
It was a professional and easy experience. Denzel was an amazing and respectful too, person. I’d be happy to come here again. Amazing!
Rachel Meegan is absolutely BRILLIANT
Rachel Meegan is absolutely BRILLIANT! If I could give her 20stars or more I would. She’s so friendly, professional, accommodating, knowledgeable & FAST! She’s a WIZ! Highly recommend her.
Great assistance all around
Great help for First Time Car Loan
Su was magnificently helpful with completing my car loan application I had never done one and she answered all of my questions in great detail!
Help with Visa application
Customer Service representative was so pleasant and helpful with a great sense of humor! Much appreciated in the world today.
I was on the DCU bank today and Ambika…
I was on the DCU bank today and Ambika Jayamohan she was nice, she help me complete all the services that I needed. I was very satisfied with her service.
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