Friendly staff, clean facility, great pool, upscale, safe neighborhood with delicious local restaurants! Best post-cruise 5 hours...and a free shuttle to the airport. I'll go back, it was so comfortab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very friendly staff. Easy to park in stadium parking and a bit for walk but free parking except games days. Room with very good view, clean and comfortable vibe. In room service charges for foo... See more
This hotel had updated rooms, very nice for rest and layover! It is very close to McDonalds and other restaurants, easy walking distance. Close to stores also, in case you need something for trip. Tra... See more
great place if you have several hours to spend before/after your flight at Heathrow (keep in mind it is DAY USE - a bed/ room and a shower in a decent place, and not for full service overnight stays).... See more
Company details
Written by the company
Dayuse.com: Your day, your hotel experience. Book a room for a few hours or simply reserve access to the hotel’s pool, spa, or gym. Enjoy luxury amenities at up to 75% off the nightly rate, without the need for an overnight stay. Smart, flexible, and available in over 9,000 hotels worldwide. Discover more at www.dayuse.com
Contact info
379 W Broadway, NY 10012, New York, United States
- 855 378 5969
- contact@dayuse.com
- dayuse.com
4.8
Excellent
9K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No more restrictions on arrival times
This is such a great service, Im no longer restricted by check in times for when I can arrive to destinations.
With a family of four including young children, I can't arrive at 7am if my check in time is at 3pm. I can't wait to use it again to bridge the gaps between arrival & check in.
17 January 2026
Great value for money
Easy to use.
Great hotel for a few hours post cruise and pre flight home with a double room to chill out.
Great value for money
16 January 2026
Great Website for booking a day room
I was looking to book somewhere to spend some of our 14 hours in between our cruise and flights home. Thrilled to find a beautiful place to spend our time!
16 January 2026
Process was very simple...
16 January 2026
SUPERB
I loved it! I absolutely 💯 loved it. I was able to book a luxury hotel for a fraction of what it would have cost me to pay for one night and I was able to enjoy ALL the amenities!!! Thr app is so simple to use, no hidden fees, in fact they are very transparent and upfront with the fees you'll get charged. Its up to you to accept the terms, remember that. I really enjoy the concept to rent a hotel for just a few hours and flexibility on what hours of the day, I mean, genius!!! 👌 the hotel was Hyatt Regency Princeton excellent jot very beautiful, I would go again with my kid when the weather warms up a little because you can rent a bike complementary wirh your stay so amazing! I love that! Such beautiful lobby!! The only thing i would say is missing is points system. Like you earned points every time you book and successful stay and give an honest review, maybe earn points that translate to money you can use ro book another room and again and again that would be amazing. This was all perfect from the app to the stay i had a blast!
9 January 2026
Unprompted review
It went very smooth.
15 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
watch your booking; double payments made
I stayed at a hotel reserved through Dayuse. On booking, I was charged the hotel rate even when it was stated that 'it was payment at the hotel'. On arrival, the hotel asked me for payment again stating that it has not received anything from Dayuse. I have contacted the hotel and Dayuse about a refund and it has been 3 weeks since my stay and nothing refunded.
20 December 2025
Unprompted review
Reply from Dayuse.com
Dear Terry,
Thank you again for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and the time it took to resolve the situation.
The issue was caused by a miscommunication between our teams and the hotel, which had informed us that the matter had already been settled weeks ago. This unfortunately led to delays in our intervention, further compounded by limited operational capacity during the holiday period.
We have since intervened to ensure the situation was fully resolved and can now confirm that the refund has been processed successfully.
We appreciate your patience and will use this experience to strengthen our internal processes and provide a better service in the future.
Should you require any further clarification, our team remains at your disposal.
Best regards
Leila
Good and easy to do
9 January 2026
Dayuse.com isa game changer
Dayuse.com isa game changer, easy booking, great day use hotel deals, and total flexibility
4 December 2025
Unprompted review
This app is a great idea helps when…
This app is a great idea helps when it's too early to check in or it's after checkin or you only need a few hours there's always a number of choices places to pick from room differences different time frames all around I think it's a great great thing it has helped me over the past few years to get different things accomplished or see people I haven't been able to stay in years but we were on the crunch for time
7 January 2026
Easy to use
Easy to use. Travelling with kids and we were all exausted and jet lagged with eight hours before our flight home. Day Use was easy to use and having a few hours to sleep in a clean hotel room made a huge difference. Tried other ways to find a day use room but it was unwieldly and difficult. Hotels are not set up for day use - the app made it very easy.
6 January 2026
I great way to relax!
5 January 2026
Client friendly!
Booking price and price at hotel is not the same. They say €38 and at the hotel it’s €98. @Novotel Deira city center. The hotel claims the company makes this discount/false price without their promission.
REPOST: after I reached out to them on their request, they investigated this problem and paid the price difference back. It took some time but the issue was solved. Now I’m a very happy costumer. Maybe till next time ;)
5 January 2026
Unprompted review
Reply from Dayuse.com
Dear Salina,
Thank you for bringing this to our attention. We would like to sincerely apologise for the inconvenience that this has caused you.
In order to assist you further, could you please send us an email to contact@dayuse.com with your booking number. This will allow us to investigate the issue directly with the hotel. Please rest assured that we will then get back to you towards a satisfactory resolution.
We look forward to your email so we can assist you as soon as possible.
Kind regards,
Theresa
Dayuse.com is a game changer
Dayuse.com is a game changer, affordable, convenient day stays at quality hotels, simple booking, great value, and total flexibility
6 December 2025
Unprompted review
The app was easy to use
The app was easy to use. Reserving, paying and checking in to the dayroom was seamless. The price seemed about as much as a full night but was worth it to avoid sitting in an airport for 8 hours.
4 January 2026
great place to spend several hours before/after flight at Heathrow
great place if you have several hours to spend before/after your flight at Heathrow (keep in mind it is DAY USE - a bed/ room and a shower in a decent place, and not for full service overnight stays). It has a pretty decent restaurant onsite as well - and a convenience store next door!
3 January 2026
Despite having confirmation number
Despite having confirmation number, hotel receptionist claimed that no reservation was received. I had to book directly with hotel . Can’t rely 100% on this service, despite having made the reservation days in advance.
30 December 2025
Reply from Dayuse.com
Dear Carlos,
Thank you for your feedback. We sincerely apologize for the inconvenience this caused. We aim to ensure all reservations are properly received by hotels, and we regret that this did not happen in your case.
We would greatly appreciate it if you could email us at contact@dayuse.com with your booking number and details so we can look into this and ensure the situation is resolved promptly.
We remain at your disposal should you need any further assistance.
Best regards,
Leila
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.