Daylight Company  Reviews 1,385

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their sturdiness, excellent design, and effective lighting for various hobbies and tasks. The ordering process is frequently described as easy and straightforward, with many appreciating the user-friendly website for comparing products. Reviewers also commend the excellent delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. However, some customers experienced issues with product functionality, such as a pole snapping or a charging unit failing shortly after purchase. A few people also mentioned problems with delivery, including significant delays, lack of tracking information, or receiving damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the simple and easy ordering process,... See more

User experience

Users describe positive interactions with the product's user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

Ordered a replacement power supply unit for my light. Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers. item arri... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Great website, made it easy to compare products.
Simple to order and smooth delivery.

The neck lamp is very adjustable with different warmth and brightness settings. Really directs the light to where you need it. Very handy as keeps both hands free.

Have a couple of different daylight lamps. They’re excellent and well thought out.

1 May 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and product looks top notch and just what I need for my sewing. Very excited on my purchase

1 May 2026
Rated 5 out of 5 stars

This neck light works like a neck light should work... it is bright!!!

I tried a couple of the online neck lights from Amazon and they just were not bright! I had just returned the second one I tried when I received the email of your new neck light. I knew it would work like it should work because your products do that... and it did!!! It is bright, it can be focused where ever it needs to be and I love the barrels that I can turn. Great service and a great product. This light is just one of many products I have from you. Thank you!!!

28 April 2026
Rated 5 out of 5 stars

The only light I'll buy for hobbies

I have many different kinds of Daylight lamps and love all of them for their various purposes--from sewing to seeing true colors when working with stained glass to reading, nothing compares! I love the lighted magnifier on the floor stand and have 2 I find indispensable.

28 April 2026
Rated 5 out of 5 stars

Daylight lamp

The delivery was as promised. The lamp was easy to put together and delivers the light quality that we were after. Very happy with this product at the [resent moment.

25 April 2026
Rated 1 out of 5 stars

Lights out on company policy for returns!

Customer service went by the wayside when I wanted to return my item due to quality in person not like that advertised. If a customer is not satisfied with the product, it should be returnable in full to include shipping. Unfortunately, “company policy” has that somewhere in small writing that the shipping fee will not be covered. After returning my table, top lamp and paying $61 to do so, communication just stopped with customer service. I then received an email that my item was received and refunded which didn’t show up for almost a week in my account. Very disappointed in the quality and the return process resulting in zero customer satisfaction.

9 April 2026
Rated 5 out of 5 stars

I do a lot of close artwork

I do a lot of close work on a sewing machine, artwork and textiles. The daylight bulbs makes a huge difference to being able to see properly. Regardless of wearing the reading classes or not. I can't recommend them enough so I have done with family and friends.

23 April 2026
Rated 5 out of 5 stars

I am really happy with my order.

I am really happy with my order.
I needed to reschedule the delivery with the SAV and I was well accompanied and got an answer quickly.
The product was delivered quickly and in perfect condition.

18 April 2026
Rated 5 out of 5 stars

The sewing light came well packaged and…

The sewing light came well packaged and suits most of my needs well. The only improvement would be to have a clip to hold my paper pattern rather then something to hold my phone as I do not use patterns on my phone. I have had to buy a flexible cable with a clip on to attach to the pole.
Love the strong spot on the magnifying glass.

14 April 2026

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