I have tried two of the soups that I ordered and they are delicious, full of wholesome ingredients and they are freezable. They arrived in perfect condition with cool bags to keep them fresh. I wou... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’m thrilled I finally purchased their Detergent and Conditioner which I confess I’ve been a bit cynical about. They show amazing results on towels/linen etc. my sweaters appear like new too. Well do... See more
After an absolute faff trying to track my parcels, using Daylesford and DPD I got my order as expected. The packaging the products are a pure delight. I was a bit concerned with use by dates but t... See more
My purchase was a gift (unfortunately - my fault - I managed to put the account in the donee's name). The recipients were absolutely delighted with the hamper, which was the most perfectly suited for... See more
Company details
About Daylesford Organic
Written by the company
NEW ARRIVALS
GROCERY
HOMEWARE
HAMPERS
CONTACT US
Our Philosophy
At Daylesford, we’re dedicated to growing, producing and cooking seasonal, organic food. It must be fresh, and full of flavour, packed with the many vitamins and minerals that come from natural food, picked and eaten at its peak.
As part of a mission to reverse the industrialisation of our food and the pollution of the land that nurtures it, we practise organic, sustainable framing with far less pesticides and herbicides on our crops. We do not use artificial growth promoters and hormones on our animals, and maintain the highest welfare standards.
Above all, we believe that when people eat natural, organic food, they can taste the difference. It’s a chain of goodness that begins with healthy soil, and finishes with healthy animals and people.
Our Farmshops
From high-quality larder staples to indulgent treats for special occasions, our farmshop shelves are full with fresh seasonal fruit and vegetables from our organic Market Garden, artisan bread made by hand in our own Bakery, award-winning cheese from our Creamery and fresh organic meat from clover-rich pastures.
Our Homewares collections are made by makers who are as passionate about sustainability, quality materials and elegant design as we are to create one-of-a-kind items for your homes and gardens, from the softest linens to the signature scents of our home fragrance range.
Our Cafés
Our organic cafés are the natural showcase for what we do on the farm. Here, our chefs make our produce the star of each plate, with seasonally changing menus and daily specials highlight what’s good to eat right now.
Contact info
Daylesford near Kingham, GL56 0YG, Cotswolds, United Kingdom
- 01608692871
- guest.services@daylesford.com
- daylesford.com
4.0
Great
2K reviews
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Replied to 70% of negative reviews
Typically replies within 24 hours
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Will definitely order again!
We ordered the zero waste box and was not dissapointed. There was a great selection of meat, fresh veg, salad and sweet treats - many had long 'eat before' times and the fresh goods stayed perfect for so much longer than supermarket items. Packaged so well - still very cold after delivery.
5 March 2026
Some of the flowers that came had…
Some of the flowers that came had snapped off heads - we lost quite a few blooms
10 March 2026
Reply from Daylesford Organic
Hello Emma,
Thank you for your feedback. We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com, and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.
Disappointing
Normally love receiving Daylesford parcels but this time was really disappointing as the oven gloves smelt horribly of mildew. It was particularly embarrassing as they were given as a birthday gift but they smelt so bad I had to take them home and wash them.
17 March 2026
Reply from Daylesford Organic
Hello,
Thank you for your feedback. We regret to learn this.
Kindly get in touch with a member of the guest services team by calling 01608 692871 or emailing guest.services@daylesford.com, and we will be glad to assist you.
We sincerely hope this can be resolved and that you will continue to shop with us.
Unfortunate
Unfortunate
Large order
Milk carton split
Milk literally everywhere! In bread over vegetables etc
Took hours to clean up !
Some compensation offered ( milk bread ) but felt like getting blood out of a stone.
Wish I had rejected the wet damaged box but didn't want all the food to go to waste !
Nice quality food !
But all the hassle not worth it ...
23 February 2026
Great product and super efficient…
Great product and super efficient delivery service from London to Aberdeen.
4 March 2026
Love Daylesford - although v poor ecard experience
I had great difficulty getting an online ecard voucher for my friend. It took a week to get it which was frustrating as it was a gift.
When it finally came the format was really poor & has no bar code on it so I just hope it works. It is also looks poor - just typed words and do it looks like I have her a memo for her birthday! A lot of fuss for a poor product.
Daylesford & the spa are some of my favourite places and do I write this review but this poor service is not what I usually experience & so I hope the information is received as it is intended - constructively to improve for others
4 March 2026
Really pleased with my order
Really pleased with my order. Packaged well and delivered on chosen delivery date.
11 March 2026
Reply from Daylesford Organic
Thank you for your feedback.
We regret to learn that you were not satisfied.
Should you want to talk about this in more detail with a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
Discovery Box
Ordered 2 boxes, one didn't arrive much to my disappointment. However they did refund for the missing box. The discovery Box was great as a one off.
4 March 2026
Reply from Daylesford Organic
Thank you for your review.
We are sorry to hear that you were disappointed with the product and customer service.
If you wish to discuss this further with a member of the guest services team, please do contact them on 01608 692871 or via email on guest.services@daylesford.com (mailto:guest.services@daylesford.com) and we would be delighted to assist.
We do hope that this can be rectified and you continue to shop with us.
Reply from Daylesford Organic
Good morning,
Thank you for ordering one of our Zero Waste Boxes, your order helps us to ensure that we tread lightly on our planet by keeping our food waste to a minimum.
Unfortunately, we experienced a significant uplift in demand for our Zero Waste Boxes, over and above what we would typically expect. As the name suggests, the fulfilment of these boxes relies on there being food waste that would be thrown out otherwise.
Unfortunately, or perhaps fortunately, we did not have enough food waste to fulfil all orders.
We do apologise for the disappointment caused.
Kind Regards,
Guest Services
Damaged Product
The product was damaged on arrival and nothing like the image on website.
6 March 2026
Reply from Daylesford Organic
Good morning,
Thank you for your feedback.
We regret to learn that you were not satisfied. Should you want to talk about this in more detail with a member of the guest services team, please reach out to them at 01608 692871 or via email at guest.services@daylesford.com, and we would be happy to help.
We sincerely hope this can be resolved and that you will continue to shop with us.
Kind regards,
Great butter and quick delivery
1 March 2026
Quality is first class
28 February 2026
NATURAL MULTI-SURFACE CLEANER
I purchased the natural multi surface cleaner and refill.
The order was received super quick and well packaged.
The bottle is beautiful and looks nice out on my work top. Most importantly the smell of the cleaner has a pleasant smell and cleans effortlessly. It’s makes my cleaning more enjoyable. Highly recommended.
26 February 2026
Excellent customer service
Excellent customer service on updates.
Excellent Packing & Delivery. Very Happy with items ordered for Celebration.
2 March 2026
Fab service as normal
Fab service as normal.
I have sent an email with a suggestion as to how to improve your packaging.
25 February 2026
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