David Nieper Reviews 

524
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that garments are beautifully made, often in England, and maintain their appearance for years. The styles are frequently described as flattering and comfortable, with many appreciating the attention to detail and the availability of petite sizes. Reviewers also highlight the exceptional customer service, characterized by polite, friendly, and efficient staff who provide personal phone calls and helpful assistance. The delivery service is frequently mentioned as excellent, with items arriving quickly and beautifully packaged in tissue and white boxes. However, some customers experienced issues with delivery delays or incorrect item descriptions, such as a 'white' garment appearing cream/yellow. A few others also felt that some items were not up to the usual high standard or that the fit was not ideal, leading to returns.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, craftsmanship, and... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, highlighting items as... See more

Service

Clients share positive opinions on service, consistently describing it as superb, excellent, and second to... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional care and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more

Rated 5 out of 5 stars

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... See more

Rated 5 out of 5 stars

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed an... See more

Rated 5 out of 5 stars

I have been using David Nieper for many years now. The fit is excellent for the mature woman, the material is of high quality and the styles are chosen to flatter the figure. The clothes are on the e... See more


Company details

  1. Clothing Store

Written by the company

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(524)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really wonderful company

A really wonderful company. I bought trousers for my mum & she was absolutely delighted with them. David Nieper clothes are beautiful quality, & made in Britain so you can be happy from an ethical & environmental point of view. Amazing customer service too.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Attentive service

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box.
The clothes themselves are beautifully made in England! Quality fabrics and construction. I have had many pieces for years and they keep on looking good.
I am a big fan of David Nieper’s kaftans. I have several and they are ideal for summer. Some in cotton jersey, some whisper light silk. They always look dressed and not like a nightie! Especially with some chunky jewellry. I also buy all my under wear at DN now. The brands just suit me and fit well.
Thoroughly reliable, stylish dressing for our crazy British weather!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service as always.
Very happy with the dress. Good fit.
I would very much like to see more dresses made from cotton/linen. Jersey clings too much and can be too warm in hot weather.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service…

Superb customer service- lovely ladies at the other end of the phone.
Garments rather expensive but excellent quality. They wash well and never wear out. In particular the night wear is incomparably comfortable.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous clothes

Fabulous fit, great styles, great fabric choices. Sewn with such care and delivered on time. Love that they always follow up with any hitches to your order. I get so many compliments when I wear my clothes from David Napier.

14 July 2025
Unprompted review
Rated 3 out of 5 stars

Sizing

I have previously bought your triple crepe trousers in black and blue and they fit well. I have recently bought them in cream/oyster in two different sizes and neither fit well. Sadly I had to return both sizes.

30 June 2025
Unprompted review
David Nieper logo

Reply from David Nieper

I am really sorry for that your recent trousers are not a good fit and I have sent a request to you via Trustpilot for more information so that we can investigate this with our quality department. Best wishes, Amanda Wain.

Rated 5 out of 5 stars

Excellent customer service

My dress arrived in two days which is excellent service and was beautifully packed. As it was the third dress that I had bought in the same style , I knew it would be a perfect fit. This is so good as one knows that you do not have to worry about sending it back.
There is a lot more choice in the shorter lengths which fs ideal for a 5 foot one person!

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent ethical uk company …

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed and dispatched. If there are any delays I am always kept informed. I have received many compliments when wearing David Nieper clothing.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service wonderful clothes

Amazing service. Telephone to tell me if clothes aren't made yet! All made in England. Fabrics wonderful to wear and styles flattering. I am an older woman whose shape has changed and i have struggled for that past few years to find styles that are flattering. The dresses I have bought are amazing. I also bought triple crepe trousers- elegant very comfortable and was a dream
Can't recommend them highly enough

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

The quality, choice and sizing of clothes is excellent. I live outside UK and I always have fantastically good service and also personal contact with the polite and friendly staff.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful clothes, excellent service

Never having ordered from this company before I took a chance and am I glad I did. What beautiful clothes, the choice of colours, the fit, the attention to detail make this company one I will be coming back to again and again. Delivery was excellent, beautifully packed and a pleasure to receive. I ordered online but also spoke to customer services who were polite, so friendly and helpful. I was kept up to date with delivery times, all in all a fantastic experience.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely dress

Great service from your team when I needed to do an exchange. Really like my new dress it is very comfortable and flattering. The print is lovely too

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased a neck scarf as a present. Paula went the extra mile to ensure that I received it on time for a special event as there was only one left in stock. I appreciated the excellent customer service that you always provide

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

This was my first order from David Nieper and I was very impressed with the level of personal service, communicating by telephone as well email.I shall certainly use this company again.

11 June 2025
Unprompted review

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