Darthome Reviews 

652
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and unique nature of the products, often finding them to be excellent value and even better than expected. Many people highlight the prompt and efficient delivery service, noting that items arrive quickly and are consistently well-packaged. Reviewers also appreciate the smooth ordering process and excellent customer service, including swift resolution of any issues. However, some customers also noted concerns regarding product quality, with items occasionally described as flimsy, cheap, or not matching their online appearance. A few other people also felt that there were issues with orders, such as receiving incorrect or faulty items, or experiencing problems with delivery.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, excellent value, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the good quality of products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more

Rated 5 out of 5 stars

I received a perfect customer service. Replacement item was shipped to me overnight. I will recommend Darthome for your home decoration items. Their products are also unique.

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

652 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(652)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Ordered just before Christmas and contacted customer services as I was wanted it for a Christmas present. Quick and kind response from Wendy. It arrived exactly on time, well wrapped and great item. I’d recommend Darthome.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

A delighted customer

easy to use website, swift simple click ordering process, super fast delivery, exceptional packaging = my goods arrived in perfect condition. Delighted customer!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order (it was damaged in transit), and customer service was excellent- they responded immediately and sorted it to my satisfaction straight away.

27 December 2024
Unprompted review
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Darthome via their site darthome.co.uk and was quite pleased overall. The wicker basket I ordered was of excellent quality and very durable. I did encounter a bit of inconsistency with the jars, as the colors varied noticeably, which was a bit disappointing. However, the customer service was fantastic. When I had to return a lamp that wasn't suitable for my needs, the process was smooth, and the refund was immediate. I also received beautiful autumn stacking mugs that arrived swiftly and in perfect condition. The overall experience was topped off by fast delivery. I'll definitely consider shopping with them again.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Really pleased with the Dice Doorstop, very well made and nice and quirky. It does exactly what it should do.
Easy to order and delivery spot on.

28 October 2024
Rated 5 out of 5 stars

Fantastic customer service

I hadn't used dart home before, but ordered as they seemed to have a good rating and the best price for the product I wanted. I had a question about the products once they arrived and their customer service was excellent in resolving my queries. They exceeded my expectations.

21 October 2024
Unprompted review

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