Darthome Reviews 

652
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and unique nature of the products, often finding them to be excellent value and even better than expected. Many people highlight the prompt and efficient delivery service, noting that items arrive quickly and are consistently well-packaged. Reviewers also appreciate the smooth ordering process and excellent customer service, including swift resolution of any issues. However, some customers also noted concerns regarding product quality, with items occasionally described as flimsy, cheap, or not matching their online appearance. A few other people also felt that there were issues with orders, such as receiving incorrect or faulty items, or experiencing problems with delivery.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, excellent value, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the good quality of products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and stating they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more

Rated 5 out of 5 stars

I received a perfect customer service. Replacement item was shipped to me overnight. I will recommend Darthome for your home decoration items. Their products are also unique.

Rated 5 out of 5 stars

Ordered and received my goods promptly.Great quality at great prices. Excellent products.Customer service from the company was excellent and they kept me informed about my purchases every step of the... See more


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

652 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(652)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My cutery sets without any issues.

My cutery sets without any issues they were very well package and delivery quite quickly.
I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to friends and family for quaity items at a good price.

25 July 2025
Rated 5 out of 5 stars

Couldn’t fault

Ordered a mirror at a really great price, cheaper than elsewhere. Delivered in a good time frame and very well packaged. Would definitely order again.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Root bowl

I ordered a bowl which was supposed to be made from a root , so would be mishaped and imperfect , but what I got was a bowl that was perfectly shaped and looked nothing like was advertised , very disappointed as I could have bought this from Tesco!!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and products

I have used Darthome twice now and both times I have received very well packed items which I have been delighted with. In all cases, they have been the best on pricing for same products from elsewhere. I would highly recommend them. Also be assured, customer service puts things right when things go wrong - a very rare thing these days - but equally just as important as the goods.

25 June 2025
Rated 5 out of 5 stars

Outstanding service

I want to express my sincere gratitude to the company for their excellent service! I made a mistake in the delivery address, but the team responded quickly, paid close attention to the situation, and did everything they could to ensure the package arrived on time and at the correct location. It’s such a pleasure to deal with responsible and caring people. I’d also like to highlight that the product is of excellent quality and fully met my expectations. Thank you for your professionalism, attentiveness, and outstanding service!

28 May 2025
Rated 5 out of 5 stars

Absolutely gorgeous

Absolutely gorgeous. A great pair of statues. Heavy. Good quality. Really detailed. Just gorgeous. Delivery was superquick and the packaging excellent. Highly rated all round.

27 May 2025

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