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Dart Armoury Reviews 592

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TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 573 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the responsive customer service, noting quick replies and efficient handling of issues, including replacements for lost or faulty items. Many also find the ordering process easy and the products themselves are often described as well-made, fun, and exceeding expectations, with some highlighting the realistic action features. However, some people mentioned significant issues with product quality, such as items breaking quickly, jamming, or not functioning as expected, leading to disappointment. Delivery times are a frequent concern, with many experiencing long waits, lost packages, or incorrect addresses, and some reviewers were dissatisfied with the lack of communication regarding shipping origins and delays. Additionally, there are mixed opinions on product descriptions and the consistency of item quality, with some receiving non-matching parts or items that differ from website descriptions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality, with some customers praising... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers reporting fast and quick delivery,... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reviewers praising the quick and easy... See more

Customer service

Users describe positive interactions with customer service, often highlighting amazing, excellent, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The original gun was "lost in post"... they responded by sending a replacement... The shotgun itself is well made & a fun item to shoot...

Rated 4 out of 5 stars

Items were delivered at the time and date promised. Both items exceeded expectations of what was expected. One downside, however, was the lack of assembly instructions. The instructions provided s... See more

Rated 3 out of 5 stars

Every single gun these guys sell is by a different company, so every single one has a completely different spectrum of how well made it is, how it functions. The Pump, the sawn-off shotguns and Lee... See more

Rated 5 out of 5 stars

Bought twice from these guys after visiting at Anime con in Manchester, cracking quality even in the hands of my austistic 12 year old Super fast delivery, well packaged Would definitely buy ag... See more

Company details

Written by the company

Dart Armoury is the world's largest retailer for authentic toy guns, fidget guns and prop weapons. Founded in 2021, we now operate globally to serve customers across Europe, North America and Oceania with fast and secure delivery. Our products stand-out for their realism and fun-factor. Using our tested 'recoil-shock' mechanism, we simulate real firearms with great accuracy, whilst keeping things safe by using bright colours and 'foam darts' only. You can find our pop-up shops across the UK, USA and EU at ComicCons year-round to come try our products in person.

After-Sales Support

Written by the company

We'll help you with your guns!
We have a long-standing commitment to support all customers with the products and help them in understanding their use and upgrades. We are the undisputed leader in toy guns and are experts in these products.

Contact info

3.7

Average

TrustScore 3.5 out of 5

592 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect

0 problems, works exactly how i wanted

29 March 2026
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Reply from Dart Armoury

Thanks Brandon! Hope to serve you again soon.

Rated 4 out of 5 stars

Good quality

While it didn't all arrive at once, it was all within the delivery window. Everything works perfectly. I just wish the 2 extra magazines I had ordered came with darts as well.

2 April 2026
Rated 5 out of 5 stars

Good customer support

All the items came in proper functioning order. Part of my order got separated and arrived later. I emailed their support and they were very helpful. I have had my order for two weeks and nothing has broken yet.

31 March 2026
Rated 5 out of 5 stars

The M416 is PERFECT

The M416 is PERFECT, the boys and I love it.

30 March 2026
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Reply from Dart Armoury

Thanks David! Be sure to check out our new M4A1 model!

Rated 2 out of 5 stars

Great look, but falls apart during use

My son really wanted to love this Model 1887 blaster for my cosplay, but the performance just isn't there. While it looks the part, the build quality is disappointing. Every time he tries to load the shells, the mechanism feels flimsy, and the blaster actually started falling apart during the loading process.

For a toy at this price point, I expected something much more durable and functional. It works fine as a static prop if you don't touch it, but as a functional shell-ejecting toy, it’s frustrating and definitely overpriced for the quality you receive. Only giving it two stars because the aesthetic is accurate, but I wouldn't recommend it for active use.

23 March 2026
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Reply from Dart Armoury

Hi Trin, thank you for your feedback. If you could reach out to us with a video of you loading the shells, our team would be happy to take a look to make sure it's being done the right way! You can also check out our YouTube and TikTok channels to see a recent video on this gun. Hope this helps!

Rated 5 out of 5 stars

New M416 Purchase

Got the M416 for my son. Better than Nerf - more solid, better and more realistic look and features. Great for cosplay as well.
Had an issue with one of the shell casings and the team responded quickly, professionally and resolved the problem.

25 March 2026

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