This company is a scam, the images on their adverts and website are not the item recieved. They are cheap counterfits and the company takes no responsibility. The materials are plasticy and not fit fo... See more
Company replied
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I am very disappointed with the quality of the dress I received from Dantyyase. The fabric feels very cheap and looks nothing like the quality shown in the photos on the website. The color is a... See more
Company replied
First, the order took weeks to get here! Way too long. I ordered a medium which is my regular size. it was HUGE more like a 3 X size! they will allow a return HOWEVER, MAKE SURE YOU check their return... See more
Company replied
If I could give this online clothing site -1000000000 stars, I would. Absolutely scammers, completely and utterly shocked at how they are still in operation. I ordered a Co-Ord set on June 2nd... See more
Company replied
Company details
Written by the company
DANTYYASE is an Australian-inspired fashion brand created for women who love confidence, elegance, and modern style. We believe every woman deserves clothing that makes her feel beautiful, comfortable, and empowered — whether on vacation, at a party, or in everyday life. Our collections focus on dresses, resort wear, and lingerie, combining trendy designs with careful tailoring and quality fabrics. Each piece is thoughtfully developed with attention to fit, comfort, and detail, so our customers can enjoy both style and wearability. We design with real women in mind and continuously refine our sizing and cuts based on customer feedback from the US, Europe, and Australia. Our goal is to offer flattering silhouettes that suit different body shapes and occasions. To provide efficient delivery, we operate fulfillment through warehouses in Australia, New Zealand, and China, shipping orders based on stock availability and customer location. At DANTYYASE, we are committed to honest service, responsive support, and long-term customer trust. We don’t just sell fashion — we aim to deliver confidence in every order.
Contact info
Australia
- services@dantyyase.com
- dantyyase.com
Breach of guidelines
It’s a scam
It’s a scam - do not buy from here. Their returns policy is a fraud. Sat in Chinese customs for six months and then parcel returned “not known at this address”. Please do not buy
26 July 2026
Unprompted review
Reply from Dantyyase
Hi,
We’re sorry to hear about your frustration and we understand how disappointing it must have been to experience issues with a return shipment.
We would like to clarify that Dantўўase is a legitimate Australian brand, with warehouses in **Australia, New Zealand, and China**. Our return process is designed to help customers resolve issues fairly, and our customer service team is always available to provide guidance throughout the return process.
Regarding your return parcel, international shipments can sometimes encounter unexpected delays or customs issues that are outside of our control. A parcel being held by customs or returned due to an address issue does not mean that we are refusing to assist.
We would appreciate the opportunity to look into your case and help resolve it. Please contact us at (mailto:services@dantyyase.com)with your order number and return tracking details, and our team will review the situation as a priority.
Thank you for your understanding.
Kind regards,
Dantўўase
I am very disappointed with the quality…
I am very disappointed with the quality of the dress I received from Dantyyase. The fabric feels very cheap and looks nothing like the quality shown in the photos on the website. The color is also completely different from what was advertised.
I contacted customer service hoping for a fair solution. Although they responded politely, they refused to offer even a partial refund to my original payment method. Instead, they only offered a 15% store credit. Since I have no intention of purchasing from this store again after this experience, the store credit is of no value to me.
I understand that my return request was made after the return period, but the main issue is that the product I received did not match my expectations based on the website. I expected much better quality for the price I paid.
Unfortunately, I cannot recommend this store and I will not be purchasing from them again.
Yulia
15 July 2026
Unprompted review
Reply from Dantyyase
Hi Yulia,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
After reviewing your case, we can confirm that your return request was submitted after the return window had expired. Even so, our customer service team still tried to assist by offering a goodwill compensation as an exception to our policy.
We understand that the proposed solution did not meet your expectations, and we respect your decision. We also take your comments regarding the fabric and color seriously and will share them with our product team to help us continue improving our products and product photography.
Dantўўase is committed to providing the best possible service to every customer. If you would still like us to review your case, please contact us again at "services@dantyyase.com" with your order number, and we'll be happy to see if there's anything further we can do.
Kind regards,
Dantўўase
I HOPE YOU DO NOT NEED TO RETURN AN ITEM!
First, the order took weeks to get here! Way too long. I ordered a medium which is my regular size. it was HUGE more like a 3 X size! they will allow a return HOWEVER, MAKE SURE YOU check their return policy. the cost to return it to CHINA is more than the product cost when you factor in the cost of customs plus postage!!!! i will NEVER order from this company again.
16 July 2026
Unprompted review
Reply from Dantyyase
Hi Dawn,
We're truly sorry to hear that your experience didn't meet your expectations.
We regret the longer-than-expected delivery time and understand how frustrating that can be. Regarding the sizing, our garments are produced according to Australian standard sizing, but the fit of some styles may vary depending on the design. For this reason, we always recommend referring to the size guide provided on each product page before placing an order.
Dantўўase is an Australian brand with warehouses in Australia, New Zealand, and China. Depending on the product, inventory availability, and your delivery location, both shipments and approved returns may be handled through different warehouse locations to ensure the most efficient service.
Our customer service team always aims to offer the most suitable solution for every customer, including alternative options that can help avoid the inconvenience of an international return whenever possible.
If there is anything further we can do to assist with your order, please contact us at services@dantyyase.com with your order number. We'd be happy to review your case again and do our best to help.
Kind regards,
Dantўўase
Do your research first
I would strongly recommend researching this company before making a purchase. My experience was very disappointing due to poor customer service, product quality issues, and inaccurate product descriptions on their website.
When I received the item, it did not match the expectations set by the online listing and appeared to be defective. Unfortunately, the company would not stand behind the product or offer a reasonable resolution.
To make matters worse, any returns must be shipped back to China (not stated in their website) at the customer’s expense. International shipping costs, along with tariffs and additional fees, make the return process extremely expensive and often impractical.
Based on my experience, buyers should carefully consider these factors before placing an order. Unfortunately, I failed to do my research and trusted the company to do the right thing.
15 July 2026
Unprompted review
Reply from Dantyyase
Hi Helen,
We're sincerely sorry that your experience did not meet your expectations.
After reviewing your case, we can confirm that our customer service team responded to your messages and offered several resolution options in line with our return policy. We always strive to resolve issues fairly and work with our customers to find a suitable solution.
Regarding returns, our return instructions are provided by our support team once a return request is approved. As an Australian-based brand with warehouses in Australia, New Zealand, and China, the designated return warehouse may vary depending on the product and inventory.
We also take your comments regarding the product quality and product description seriously and have shared your feedback with our product team for review.
If there is anything further we can do to help resolve your case, please don't hesitate to contact us again at **[services@dantyyase.com](mailto:services@dantyyase.com)**. We remain committed to assisting you.
Kind regards,
Dantўўase
This company is a scam
This company is a scam, the images on their adverts and website are not the item recieved. They are cheap counterfits and the company takes no responsibility. The materials are plasticy and not fit for humans to wear. Do not buy! I contacted customer service and no help, I have to pay to return the fake item myself
29 June 2026
Unprompted review
Reply from Dantyyase
Hi Zameen,
We're truly sorry to read your review and regret that your experience did not meet your expectations.
Dantўўase is an Australian-based brand, and we take the quality of our products and customer feedback very seriously. We do not sell counterfeit products, and all of our items are designed and produced exclusively for our brand.
If there was an issue with the product you received, we would genuinely appreciate the opportunity to review your order and work with you on a suitable solution. Unfortunately, we were unable to identify your order based on the information provided in this review.
Please contact us at services@dantyyase.com with your order number so we can investigate your case and assist you as quickly as possible.
We value every customer's feedback and are committed to resolving issues fairly and improving our products and services.
Kind regards,
Dantўўase
A Happy Customer
I wanted to share the great experiences I've had with this company on a few different levels. They've measured up to the challenge of online service each time. My first experience was when I inadvertently ordered two pairs of the same pants. I got in touch and they were extremely helpful. To return the pants for a refund to China would have cost more than they were worth. They let me keep the pants and gave me a 50% reduction in price on the top I'd intended to buy in the first place. I have since bought a few more outfits from them and the fit and cut are wonderful. I get compliments whenever and wherever I wear them. The only reason I've given 4 stars instead of 5 is because the colour of the garments I've received isn't always a perfect match to that which is enhanced and shown online. They don't actually need to do that enhancing in my opinion as the clothes I've received have always been more than satisfactory and very flattering on me. The proof is in the fact that I have recommended this brand to my trusted friends and family, as I do to you now. (The outfit I'm wearing in this picture is one of theirs!)
4 July 2026
Unprompted review
Reply from Dantyyase
Hi Rowena,
Thank you so much for taking the time to share such a thoughtful review! 💖
We're delighted to hear that you've had positive experiences with Dantўўase and that our customer service team was able to help find a practical solution for your order. It means so much to us that you've continued to shop with us and that you've received so many compliments while wearing our outfits. ✨
We're especially grateful for your honest feedback regarding product colors. We continuously work to ensure our photos represent our products as accurately as possible, and your comments will be shared with our team for further improvement.
Thank you for trusting Dantўўase and for recommending us to your friends and family. Seeing customers feel confident and beautiful in our designs is exactly why we do what we do.
You look absolutely stunning in your outfit, and we're honored to be part of your wardrobe! 🌸
Warm regards,
Dantўўase
SCAMMERS - DO NOT BUY FROM HERE
If I could give this online clothing site -1000000000 stars, I would.
Absolutely scammers, completely and utterly shocked at how they are still in operation. I ordered a Co-Ord set on June 2nd. The delivery time frame was stated 5-10 days. I didn't receive any confirmation email for my order although the money was taken from my account as soon as the order was placed. I emailed the company via email several times and I received no response. Today I received the order but it is 100% different to what is shown on the website. A cheap material, different style altogether and just a complete scam.
DO NOT BUY FROM THIS WEBSITE.
I am now in contact with my bank. I hope this website is taken down and the owners never get a minutes sleep again. Ever.
Scammers. Frauds. Cheap. Corrupt. Liars.
29 June 2026
Unprompted review
Reply from Dantyyase
Hi there — I’m sorry to hear about your experience. I understand how frustrating this must feel, especially when the item received doesn’t match what you expected.
I want to clarify a few important points and help you get this resolved properly:
First, we are not a scam site. Orders are processed through our system and shipped from our warehouses (Australia / New Zealand / China depending on stock availability and destination). However, issues like missing confirmation emails can occasionally happen due to spam filters or email input errors at checkout.
Regarding what you received:
If the item is significantly different from the product shown on the website, that is something we take seriously and we will investigate immediately.
To move forward and resolve this for you as quickly as possible, please provide:
Your order number
The email used at checkout
Clear photos of the item you received (front, back, and label if possible)
Once we have this, we can check your order records and offer a resolution. Depending on the situation, we can arrange a replacement, return & refund, or partial/full refund.
We also want to note that all our shipments are tracked and typically delivered within the stated timeframe depending on destination and warehouse allocation, but delays or mismatches in expectations can occasionally occur and we always work to fix them.
Send over the details and we’ll sort this out for you properly.
I just want to say thank goodness I…
I just want to say thank goodness I read these reviews was about to put in a large order .. to everyone who put a review on thank you
19 June 2026
Unprompted review
This site is one of my favorites
This site is one of my favorites! I live in dubai and I have ordered twice from this company, receiving all items after 10
Days max. I love the designs and the quality and the fact I can order parts in different sizes (top M, pants L). I have never faced any issue with costumer services.
Even more, I need to change some items and the process is quite straightforward
14 June 2026
Unprompted review
Reply from Dantyyase
Hi Claudia,
Thank you so much for your wonderful review! 💖
We're delighted to hear that you've had such positive experiences with Dantўўase and that your orders arrived smoothly in Dubai. We're especially happy that you love our designs, quality, and the flexibility of choosing different sizes for tops and bottoms to achieve the perfect fit.
It means a lot to us that you've found our customer service and exchange process helpful and straightforward. Feedback like yours motivates our team to continue providing the best possible experience for our customers.
Thank you again for your trust and support. We can't wait to serve you again soon! ✨
Warm regards,
Dantўўase
Ordered a dress from this site
Ordered a dress from this site. Spoke to customer services as the dress has not arrived after several weeks. All they keep saying is it’s in transit. Cannot track. The service and aftercare is awful. Never will I purchase from this site and unfortunately STILL NO DRESS.
13 May 2026
Unprompted review
Reply from Dantyyase
Hi Mrs Woods,
We’re very sorry to hear about your experience and understand your frustration regarding the delay. We would really like to investigate this for you as soon as possible.
However, we’re currently unable to locate an order under the information provided in this review. Could you please send us your order number or contact us at services@dantyyase.com so we can check the shipment status and assist you further?
Once we receive your order details, we’ll prioritize your case and help resolve this as quickly as possible. 💖
Warm regards,
Dantўўase
I ordered 6 items and non of them have…
Update: still haven’t received any products and they sent me an email saying it is because of international flights. I recently received a package from AU with no problems so there are just excuses.
I ordered 6 items and non of them have arrived and I haven’t gotten any information on the delivery. See many say it’s a scam. I just want my clothes or a refund. Trustpilot gives this site a very low rating.
8 May 2026
Unprompted review
Reply from Dantyyase
Hi Klara,
We’re very sorry to hear about your experience and completely understand your concern. We’d really like to look into this for you as soon as possible.
However, we’re currently unable to locate an order under the information provided in this review. Could you please send us your order number so we can check the shipment status and assist you further?
Dantўўase is a legitimate Australian-based brand, and we absolutely want to make sure you either receive your order or are provided with a suitable solution.
We look forward to resolving this for you soon. 💛
Warm regards,
The Dantўўase Team
Awful return process no refund
Not even worthy of 1 star
So we are now near end of June
Still no refund emails back and forth with excuse after excuse of why no refund
Customs released package and they are still not providing refund
6months of having my money plus paying to return items.
Absolutely disgusting customer service
I ordered x2 dresses.
They didn't fit and x1 was different colour to what was seen on website
Started return process as per policy
Cost an additional £30 to send back
Was told I receive refund minus their costs for delivery.
Royal Mail tracking states items at customs but in country and still not released
Was offered to keep items originally with part refund but i explained no point as fit colour not suitable
I have been waiting months since 15th January its now April
Sending emails fortnightly
Same response apologise but no further forwards and no action
Reviews on this company are awful similar experiences
Do not buy from here report to trading standards and keep fighting for your customer rights
15 January 2026
Unprompted review
Reply from Dantyyase
Hi Katjol,
Thank you for your detailed feedback, and we’re truly sorry for the frustration this situation has caused. We completely understand how upsetting it is to wait this long without a clear resolution.
After checking the tracking status, we can see that the parcel is currently held at customs and has not yet been released. Unfortunately, customs clearance is handled by local authorities and is outside of our control, so delays at this stage can sometimes be longer than expected.
Please let us know how you would like to proceed—we will do our best to assist you as quickly as possible.
Warm regards,
Dantўўase
The quality of the clothes are of poor quality
The quality of the clothes are terrible, the items were not what was described on website, the material was see through on line it showed satin type. I have asked to send items back many times, they have not sent a address
12 April 2026
Unprompted review
Reply from Dantyyase
Hi Sukhi,
Thank you for your feedback, and we’re truly sorry to hear that the items didn’t meet your expectations. We sincerely apologize for any disappointment caused regarding the material and appearance.
We always aim to present our products as accurately as possible, so we take your feedback about the fabric very seriously and will pass it on to our product team for review.
Regarding your return request, we’re very sorry for the delay in providing the return address. We’ve now prioritized your case, and our support team will send you the return instructions shortly via email from services@dantyyase.com
. Please kindly keep an eye on your inbox (and spam folder, just in case).We truly appreciate your patience and the opportunity to make this right.
Warm regards,
Dantўўase
I strongly recommend that you do not…
I strongly recommend that you do not buy from this company.
The sizes are very incomparable to any western market.
The quality is poor.
The shipping is terrible. I unfortunately paid for express shipping and it failed by at least 7 more days.
You cannot afford to send anything back because of the taxes as well as shipping to China.
There refunds policy is non existent. I was offered €11 as a good will to keep my order. Otherwise it would have cost €50+ to return.
4 January 2026
Unprompted review
Reply from Dantyyase
Hi Lisa,
Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.
Regarding sizing, we clearly provide detailed size charts for each product and also note that some styles may run smaller than typical Western sizing. Our customer service team is always available to help customers choose the most suitable size before ordering.
For shipping, express delivery times are estimated business days once the parcel is collected by the courier. Unfortunately, external factors such as customs clearance, peak seasons, or local courier delays can occasionally impact delivery timelines, even with express services.
Our return and refund policy is published transparently on our website prior to purchase and applies equally to all customers. Return shipping costs and duties are standard for international e-commerce and are outside of our control. As a goodwill gesture, our team offered a partial refund to reduce your loss, even though this is not always required under our policy.
We take quality and service seriously and continuously work to improve based on customer feedback. Should you wish to discuss your order further, our support team remains available at services@dantyyase.com
.
Kind regards,
Dantўўase
Fraud Alert
Fraud Alert! This is horrendous quality ! Not as shown in pics or as described!
Won’t refund without covered return shipping which will cost a fortune. They make claims that their website has pictures and descriptions true to product which is false. It is garbage quality, and a full scam. Do not buy from this site!
14 January 2026
Unprompted review
Reply from Dantyyase
Hi Nikki,
We’re truly sorry to hear that you feel disappointed. After reviewing your case, we’d like to clarify a few points for transparency.
All of our product photos are taken from the actual items, and detailed descriptions, materials, and size information are clearly provided on each product page. Quality is always a priority for us, and many customers have shared positive feedback about the same item.
Regarding returns, our return policy is publicly available on our website and applies to all customers equally. Return shipping costs are the customer’s responsibility unless the item is confirmed to be defective upon arrival. Our support team did offer alternative solutions to assist you, but unfortunately a full refund without return does not fall within our policy.
We respect every customer’s experience and feedback, and we remain committed to improving our products and service. Should you wish to continue the conversation, our customer service team is always available at services@dantyyase.com
.
Kind regards,
Dantўўase
Buyer Beware
Unfortunately, my experience with this company was extremely disappointing. The dress I received arrived damaged and unwearable — the entire seam on the left back was undone, and there was a cut approximately two inches long at the bottom of the dress.
I contacted customer service immediately and provided photos. Instead of issuing a refund, I was repeatedly offered store credit or a replacement. When a refund was discussed, I was told I would need to pay international return shipping to China, cover customs duties, accept a 10% restocking fee, and forfeit original shipping costs — even though the item arrived defective.
At one point, the damage was inaccurately described as “minor loose threads,” which did not reflect the actual condition of the dress. After extensive back-and-forth, a full refund was still refused unless I agreed to these terms.
This experience caused me to lose trust in the brand. I strongly advise potential customers to be aware that if an item arrives damaged, resolving the issue may involve significant cost and effort on the customer’s part.
RESPONSE TO MERCHANT 1/12/26:
Thank you for the reply. To clarify for other customers reading this: I was NOT offered a refund without conditions.
I was repeatedly asked to accept a replacement or store credit. When a refund was discussed, it required me to pay international return shipping to China, assume customs duties, accept a restocking fee, and forfeit original shipping — all for an item that arrived damaged and unwearable (undone seam and cut fabric). I declined these terms.
While the company states refunds are available “after verification,” the actual process required significant cost and risk on the customer’s part, which is why I chose to pursue resolution through my payment provider instead.
I’m sharing my experience so others can make an informed decision.
1 January 2026
Unprompted review
Reply from Dantyyase
Hi Christy,
We’re truly sorry to hear about your experience and we sincerely apologize that your dress did not arrive in perfect condition — this is absolutely not what we want for any of our customers.
For items that arrive damaged or defective, we do offer solutions in line with our refund policy, including free replacement or refund after verification. Our support team requested photos so they could confirm the issue and choose the fastest and most cost-effective solution for you. We’re very sorry if our communication made you feel that your concern was minimized — that was never our intention.
As an Australian brand, we currently operate with warehouses in Australia, New Zealand, and China, and return locations are arranged based on the specific product and stock availability to ensure proper quality checks. Any goodwill compensation (such as store credit options) is always offered as an optional faster solution, never as a requirement instead of a refund.
We truly regret that this situation caused you frustration and loss of trust. If you’re willing, we would still like to review your case again and see if we can provide a better resolution. Please feel free to contact us at services@dantyyase.com
with your order number so our after-sales team can assist you directly.
Thank you for sharing your feedback — it helps us improve both our products and our service.
Warm regards,
Dantўўase
Disappointing experience will never shop again
I bought a pink dress which was keep coming on my IG advertisement. Experience was disappointing it didn't look like what model wore or pictured on the website. When I checked the return policy their restocking fee is 10% of the product price that's a scam. and customer has to pay the shipping charge, I live in San Francisco and its costing me minimum of $38 to ship to China and After restocking fee and shipping fee I didn't feel its worth proceeding. I wouldn't shop with this site again.
2 January 2026
Unprompted review
Reply from Dantyyase
Hi Aneesha,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
Regarding the product appearance, all of our images are taken from the actual items, and differences can sometimes occur due to lighting, body proportions, or styling. We always encourage customers to contact our online customer service before ordering if they have any concerns, as we’re happy to provide additional details.
As stated clearly on our website before purchase, our return policy includes a 10% restocking fee, and return shipping is the customer’s responsibility for non-quality-related returns. This policy is fully disclosed and not hidden, and it is standard practice for many international fashion brands.
We are an Australian brand with warehouses in Australia, New Zealand, and China. To minimize overall handling time and operational costs, returns are arranged to the most suitable warehouse based on the item. While we understand international return shipping can be costly, this is exactly why we recommend reviewing size charts carefully and contacting our support team before ordering.
We respect your decision and appreciate your feedback, as it helps us continue improving our service and communication.
Warm regards,
Dantўўase
Reply from Dantyyase
Hi Matt,
Thank you for your comment. We’d like to clarify that your parcel is currently out for delivery.
Please note that the past few days included the Christmas public holidays, during which courier services were paused. Your package has only been in active transit for 4 business days, and due to the holiday backlog, tracking updates may appear delayed or temporarily unavailable.
This delay is caused by the courier system during the holiday period, not because the parcel was not shipped. We appreciate your patience, and delivery should be completed very soon.
If you still need assistance, please feel free to contact our after-sales team at services@dantyyase.com
, and we’ll be happy to help further.
Thank you for your understanding.
Warm regards,
Dantўўase
very unhappy with their refund policy
very unhappy with their refund policy. I asked to return a dress that did not fit me. I paid $106 and they offered only $30 credit. Will never use them again. Additionally their garment was very bad quality
29 December 2025
Unprompted review
Reply from Dantyyase
Hi Carol,
Thank you for sharing your feedback. We’re truly sorry to hear that you’re unhappy with your experience, and we understand how frustrating it can be when an item doesn’t fit as expected.
Regarding our return policy, we’d like to clarify that it is outlined on our website prior to purchase. For items that do not have quality defects, we offer alternative solutions such as exchanges or store credit, which is why a credit option was proposed in your case. This policy helps us manage international logistics and keep our pricing as fair as possible.
That said, we’re genuinely sorry that the quality did not meet your expectations. This is not the experience we want any customer to have, and your feedback has been forwarded to our product team for further review and improvement.
If you’d like us to recheck your case or explore any other possible solution within our policy, please feel free to contact our after-sales team again at services@dantyyase.com
, and we’ll be happy to review it carefully.
Thank you for taking the time to share your experience.
Warm regards,
Dantўўase
Extremely disappointing Return Policy experience
Extremely disappointing experience. I carefully checked the size chart before ordering, yet the dresses did not fit at all. When I requested a return, I was told refunds are only allowed if an item arrives damaged, even though the dresses were never worn and were in perfect condition.
What’s especially frustrating is that I could have falsely claimed the item was damaged to qualify for a refund — but I chose to be honest, and that honesty was not rewarded.
A brand that refuses returns for unworn items due to fit, and places customers in this position, is not customer-friendly. This experience went far beyond my expectations in a negative way, and I will not be purchasing from this company again.
I strongly advise others to think carefully before ordering — if the sizing doesn’t work, you may be stuck with items you can’t use.
12 December 2025
Unprompted review
Reply from Dantyyase
Hi,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the sizing did not meet your expectations — we understand how frustrating that can be.
That said, we would like to clarify that our team did offer you an exchange option, which is clearly stated in our return & refund policy. Unfortunately, you chose not to proceed with the exchange. Our policy allows refunds only for items that arrive damaged or defective, while size-related issues are eligible for exchange, not refund. This policy is applied consistently and fairly to all customers.
We appreciate your honesty, and we also appreciate the opportunity we gave to resolve the issue through an exchange. While we respect your decision, we do want to make it clear that support and solutions were provided in line with our store policy.
Thank you again for your feedback. We will continue working to improve clarity around sizing and policies to avoid similar misunderstandings in the future.
Kind regards,
Dantўўase
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