Daniels Silverman Limited Reviews 80

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

If you're thinking of using this comapny for your debt collection, I would think again. Sadly our company went into liquidation but they are so useless they keep wasting their time with emails an... See more

Rated 1 out of 5 stars

If you are thinking of using this company to retrieve debt I would avoid. Their staff are not legally trained and often act outside their remit making the process of collection more difficult. On my l... See more

Rated 1 out of 5 stars

Daniels Silverman are chasing me and my husband for over £12,000 for a mis-sold “holiday club” in Malta in April of this year. We were approached under false pretenses, kept for hours, offered... See more

Rated 5 out of 5 stars

We have used Daniel Silver man number times over the last few years to collect 'business to business' debt and they have been successful in recouping our funds every time. We are kept up to date on a... See more

Company details

  1. Debt Collection Agency

Information provided by various external sources

Our professional debt recovery team confidently provides bespoke solutions for our clients, no matter how big or small. That’s just one reason why we’re regarded as one of the top debt collection and credit management companies in the UK. We have recognised quality assurance to ISO 9001 & 27001, we are fully regulated by the FCA and operate in the UK, Europe and worldwide.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Daniels Silverman have worked with us…

Daniels Silverman have worked with us for a long time and we have always found them to be effective, well organised and easy to deal with.

22 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you so much for such postive feedback. We look forward to continuing with our successful partnership in assisting you with your debt recovery requirements.
Kind regards
Daniels SIlverman Limited

Rated 5 out of 5 stars

Good reliable service

Good reliable service, who are very professional and successful in collecting debts.

22 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for taking the time to leave us such a positive review. We are happy that you are pleased with our service and we try our best to ensure that clients are happy with our collection efforts. Should you require any future debt recovery requirements then please get in touch with us again.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Finance Manager

good service .

22 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for taking the time to leave us such a great review. We are happy that you are pleased with our service and look forward to assisting you with any future debt recovery requirements.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Very helpful

Very helpful, would recommend their service and would use again.

22 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for taking the time to leave us such a great review. We are happy that you are pleased with our service and look forward to assisting you with any future debt recovery requirements.
Kind regards
Daniels Silverman Limited

Rated 4 out of 5 stars

Job well done

Job well done! Thank you for your help

19 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you for taking the time to leave us such a great review. We are happy that you are pleased with our service and look forward to assisting you with any future debt recovery requirements.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Great customer service provided to our clients for their collections assistance

Been working with Danielsilverman for many years and have received great customer service for both ourselves and our clients. It has been a seamless interaction which has evolved over the years including reviews against alternatives where DanielsSilverman has continually performed in line with any champion challenger we have set up.

19 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you so much for such postive feedback. We look forward to continuing with our successful partnership in assisting you with your debt recovery requirements.
Kind regards
Daniels SIlverman Limited

Rated 5 out of 5 stars

Daniels Silverman LTD are great to deal…

Daniels Silverman LTD are great to deal with, always providing feed back on our clients.

19 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Thank you so much for taking the time to review us and for giving such positive feedback. We look forward to continuing to assist you with your debt requirements.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

a good service resulted in full payment…

a good service resulted in full payment by defaulting customer.

18 October 2018
Unprompted review
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Reply from Daniels Silverman Limited

Hi Laurie
Thank you so much for taking the time to review us with such great feedback.
Please dont hesitate to get in touch with us should we be able to assist you again in the future.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

I had to contact Daniel Silverman Ltd…

I had to contact Daniel Silverman Ltd following a long and difficult ordeal with collecting money owed for a contract which finished 4 years ago. Today I am glad that I made this decision as the service received was quick, efficient and flawless. Thanks to DS I have recouped large part of the sums owed and can now finally close this nasty chapter in our balance sheet. Special thanks to Sue Long, our Account Manager!

18 October 2018
Unprompted review
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Reply from Daniels Silverman Limited

Hi Ivo
Thank you so much for this great feedback and for taking the time to review us. I will pass your thanks to Sue on your behalf and if we can help you again in the future then please dont hesitate to get in touch.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Had a very difficult debtor who we had…

Had a very difficult debtor who we had tried many times to collect payment from. It was so time consuming for us, we decided to put the debt out to Daniels Silverman to try.
They managed to get a lump sum payment and then a payment plan which they make sure is stuck to every month. We are really happy with their service.
We get a report each month and are kept fully updated at all times. If you're looking for someone to collect a debt owed to you, then these are the ones to get the job done.

15 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Daniel
Thank you so much for taking the time to review us and for the great feedback. We're happy that we've been able to get such good results for you and if we can help you with any other difficult debtors in the future then please dont hesitate to get in touch with us again.
Kind regards
Daniels Silverman Limited

Rated 3 out of 5 stars

we were a client of Silverman

we were a client of Silverman. thought we would try them so we gave them 2 companies to collect from.

the collected fully including their fee from one.
they other snuck money into out bank instead of dealing with Silverman directly. Silverman then took their fee from our payment.

I asked them on multiple occasions if they will continue to try and recover the fee. to date no reply.

I have found communication challenging because is send out a query and replies tardy.

I am quite capable of recovering myself but due to time constraints I thought I would put out to the professionals.

they kept asking me for supporting documents , I had already sent them the full documents more than once.

not cost effective for us. if they were to make efforts to collect the fees from the debtor instead of penalising the customer it would be a better deal.

cant see us using them again.

13 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Did exactly what they said they would do and got my overdue invoice paid within one week of being asked to do so. Great job.

12 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Jason
Thank you so much for taking the time to feedback to us. We're really happy that you're pleased with our service and if you have any other debts that you require assistance with please dont hesitate to get in touch again.
Kind regards
Daniels Silverman Limited

Rated 5 out of 5 stars

Very helpful team who keep us…

Very helpful team who keep us constantly updated.

Thanks

Sophie

12 October 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Sophie
Thank you so much for your positive feedback. We always try to keep our clients fully updated with their cases.
Should you have any other debts that we can assist you with please dont hesitate to contact us.
Kind regards
Daniels SIlverman Limited

Rated 5 out of 5 stars

Was able to recover numerous debts…

Was able to recover numerous debts which I had previously written off in a professional manner simply by not being fobbed off by the debtors

31 May 2018
Unprompted review
Daniels Silverman Limited logo

Reply from Daniels Silverman Limited

Hi Andrew
Thank you for taking the time to feedback and we're really happy that you're pleased with our service. Please dont hesitate to contact us should you have any other debts that we can assist you with.
Kind regards
Daniels SIlverman Limited

Rated 1 out of 5 stars

Very incompetent company

Very incompetent company. Talk a good sale to get you to sign up then a lot more Agro than what it is worth, then they go quiet after speaking to who they are meant to be getting money from and haven't got an argument in them and are not fully in your side.
Just check this company out if in doubt go elsewhere because a debt will cost the earth and be more Agro using Daniels Silverman.

29 June 2017
Unprompted review
Rated 1 out of 5 stars

Incompetent

This company pursued my partner on behalf of a creditor whose maladministration led to a debt of just over £12k. Eventually, a figure was agreed on for full and final settlement, and payment was made - to Daniels Silverman, not directly to the creditor.

Fast-forward 2 weeks, and Daniels Silverman are attempting to recover the same debt AGAIN.

This company are clearly incompetent, and should have their licence revoked. My partner and I are thick skinned, and therefore more amused by this than worried, but I'd hate to think they treat more vulnerable people like this.

15 July 2015
Unprompted review
Rated 1 out of 5 stars

Daniels Silverman and Net66's wrongful demand

Daniels Silverman tried to collect a 'extract money' for Net66

As the only experience I have of Daniels Silverman is a Final Demand for a non-existent debt on behalf of a company called Net66 Web Services, it's not surprising I rate it low.
Daniels Silverman never apologised when it was shown that the alleged debt was NOT a debt at all.

4 March 2012
Unprompted review

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