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Dakraam-gordijn.nl Reviews 

9,498
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery, easy to follow instructions on selection the correct type, and most important it fits. Easy to install.

Rated 5 out of 5 stars

Online store had the products, choice and prices were better than the competitors that I checked. The item was received within a week.

Rated 5 out of 5 stars

The product matched my window well and it is of good quality materials. It was shipped reasonably fast.

Rated 5 out of 5 stars

Over the phone I got answered my questions in a nice manner and the product is what was expected

Company details

  1. Curtain Store

About Dakraam-gordijn.nl

Written by the company

Dakraam-gordijn.nl is eigendom van en wordt beheerd door Altaterra Ltd –één van Europa’s grootste fabrikanten van dakramen, raamdecoratie en rolluiken.

Dakraam-gordijn.nl werd gelanceerd in april 2006 en sinds die tijd hebben wij klanten in heel Nederland voorzien van dakraamgordijnen en rolluiken voor uiteenlopende behoeften.

Bij Dakraam-gordijn.nl bieden wij gordijnen, rolluiken en accessoires van VELUX en ons eigen merk Itzala aan tegen concurrerende prijzen.

Met onze productconfigurator kunnen klanten producten aanpassen aan hun wensen en voor hun dakraam. Dit garandeert een eenvoudige montage en een perfecte pasvorm.

Wij bieden snelle levering, eenvoudige retourzendingen en verschillende betaalmogelijkheden bij het afrekenen, waaronder iDEAL, Visa, Mastercard en Klarna voor betaling in termijnen.

U kunt contact opnemen met onze klantenservice via e-mail op customerservices@itzala.com of telefonisch via +31 302 001 191. Wij helpen u graag!

Meer informatie over ons assortiment VELUX en Itzala producten vindt u op Dakraam-gordijn.nl.

Fantastische kortingen op VELUX gordijnen

Written by the company

34 % korting op alle VELUX gordijnen
Wij bieden een ruime keuze uit VELUX gordijnen voor uw VELUX dakraam. VELUX – ’s werelds grootste fabrikant van dakramen – staat bekend als het beste en meest vertrouwde merk in de bouwindustrie door de uitstekende kwaliteit van haar producten.
3 jaar garantie op alle VELUX gordijnen
Wij bieden 3 jaar garantie op alle officiële VELUX gordijnen.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,498)

224 reviews in the last 12 months

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Rated 1 out of 5 stars

How bad!

How bad!
I specifically ordered from this company because the delivery time is 7-9 days. They do not meet this delivery time and come up with a vague story that the curtains must come from Denmark. The phone call is far from familiar and I hold my heart for the final delivery.

10 February 2021
Unprompted review
Dakraam-gordijn.nl logo

Reply from Dakraam-gordijn.nl

Our apologies for the inconvenience. Our delivery time is 7-9 working days, as our products are indeed sent to our customers straight from the Velux factory in Denmark.
Unfortunately, due to the extreme weather of the last days, transport companies are struggling with delays. We hope for your understanding.

Rated 5 out of 5 stars

I ordered windowblinds but my Velux…

I ordered windowblinds but my Velux Pick & Click bases were broken. I told them and they immediately sent new ones. Perfext customer care service.

7 September 2020
Unprompted review
Dakraam-gordijn.nl logo

Reply from Dakraam-gordijn.nl

Many thanks for the feedback. We pride ourselves on delivering first class Customer Service and are extremely happy to hear you were satisfied with the service our team provided to you.

Rated 3 out of 5 stars

Great products, some room for communication improvement

I have ordered and received sun screens for two Velux windows.
After the order confirmation, I got an indication of a delivery date. When the date had passed, no products had been delivered. I tried to get into contact, but did not get any response at first. In the end, we got into contact and the products were sent to me by DPD. Unfortunately, only two of three packages were delivered. DPD could not help me, and in the end dakraam-gordijn made sure a new shipment was done.

After that, I got all three packages. When I had mounted the screens on both of my windows, I was puzzled what I needed the extra product (ZOZ 213) which the configurator suggested I needed for one of the windows. I seems to be for a totally different product. I have opened it, but did not need it.

In the end, I am satisfied with the products.
The communications have room for improvement, although I have been helped great when DPD had lost one of the products.

Btw, I appreciate the honest reaction!

29 July 2020
Unprompted review
Dakraam-gordijn.nl logo

Reply from Dakraam-gordijn.nl

Our apologies for the inconvenience. Due to the current circumstances we unfortunately sometimes had a delay in our responses. However we are working hard to answer all our customers within an appropriate time and to give a solution to all questions and issues as soon as possible.

Rated 1 out of 5 stars

Trage levering via dpd

9 June 2020
Unprompted review
Dakraam-gordijn.nl logo

Reply from Dakraam-gordijn.nl

Onze excuses voor het ongemak. Helaas hebben op dit moment door heel Europa transporteurs te kampen met vertragingen in deze buitengewone tijden.
Wij vragen onze klanten om begrip voor deze uitzonderlijke situatie.

Rated 1 out of 5 stars

Very bad experience

First, the package came missing some installation parts, when i complained, they sent me the wrong parts that does not suit my blinds, now i am searching the net to buy the missing part myself from somewhere else.

21 May 2019
Unprompted review
Rated 5 out of 5 stars

prima

prima. heldere website, prima communicatie en levering ok

27 December 2017
Unprompted review
Rated 5 out of 5 stars

Super!

In een woord: super!

Kleur is top, kwaliteit is top, levering is top...
Niets op aan te merken!

17 October 2017
Unprompted review

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