Daisy Maison Reviews 1,681

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, often noting that items look exactly as advertised and are beautifully made. The ordering process is described as straightforward and glitch-free, with many appreciating the quick delivery and excellent communication from the company, even when personalizing items. Reviewers frequently highlight the efficient service and the care taken with packaging, ensuring products arrive well-protected. However, some people were dissatisfied with the product quality, describing items as flimsy, cheap-looking, or having poor etching that didn't match website images. There were also concerns about packaging being too flimsy, leading to damaged items, and some experienced significant delays in delivery or issues with incorrect orders and lack of refunds for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality and craftsmanship of items like... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Customers had positive experiences with order, with many reviewers reporting that their orders were received... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and speed of... See more

Service

Customers consistently note positive experiences with service, praising the company for going above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a gorgeous gift! Purchased as a gift for my friends house warming present for her new home. Item is of great quality, looks exactly as it did on the website, and the personalisation is a lov... See more

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more

Rated 5 out of 5 stars

Seen them advertised a lot & decided to order a name sign & pebble art picture for our friends wedding. They arrived quickly & well packaged. Really pleased with them and our friends were so happy, es... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer 426217

Thank you so much to the team at Daisy Maison. I put the wrong date on the personalised Street Sign for my nephews wedding gift. I emailed the Customer service team, they replied back the next day and couldn't be more helpful. Received it today and its perfect . Big THANK YOU !!!!

29 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Personalised street sign gift

I purchased an anniversary gift, the personalised street sign and received it in super record time and absolutely delighted with product. Came wrapped well; looks exactly like advertised on site, made well, very happy with purchase, it’s a perfect gift. Thank you.

22 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Very happy with the garden sign I…

Very happy with the garden sign I ordered for a friend"s birthday. She loves it and so do I. It arrived within the stated timeframe, no issues at all. Very pleased.

27 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 1 out of 5 stars

DONT ORDER FROM HERE

DONT ORDER FROM HERE! I ordered from this company before and was excited to order a gift for my friends wedding, yet after 3 weeks of waiting for it to arrive, it came damaged and with 3 days before her wedding the company will no answer emails, phone calls or Facebook messages! I paid £25 for this item for it to come and be damaged and now the one thing my friend wanted for her wedding she is not receiving! DO NOT ORDER FROM THIS COMPANY!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect sign

Perfect sign excellent will order again

26 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Received the most beautiful wedding…

Received the most beautiful wedding photo frame - so beautiful. Made amazingly! And a lot of effort.

Thankyou so much xx

14 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Loved my sign for my friend getting…

Loved my sign for my friend getting married! She has it pride of place on her wall!

1 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 4 out of 5 stars

Impressed with the wedding pebble gift.

Ordered a wedding pebble picture.
It arrived quite quickly and I'm very pleased with the gift.
Liked it that much we are ordering another as a wedding gift.

31 May 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from the moment I placed my order. Thank you

9 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

The most Fab company with Fab items

Yet another fabulous item from this A*** shop and seller. Needed something with a little extra personalisation than advertised and it was done with no issue at all. Such lovely items they do, do not hesitate to buy from them, they are fantastic 😍

10 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Excellent food and service hood menu…

Excellent food and service good menu choice

16 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Quality of products are amazing. I would recommend Daisy Maison to anyone looking for a high quality gift!

25 May 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Great quality,just shipping took a…

Great quality,just shipping took a little longer

15 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 1 out of 5 stars

Poor quality would not recommend!

Poor quality would not recommend! I paid extra for express delivery to ensure it arrived for the weekend only to be completely disappointed. The font and illustration is not as bright/clear as advertised and the pebbles on the decoration looked dull and dirty. Contacted customer services to express my disappointment and request a refund but was denied. Not worth the £20 I paid for it just looks like cheap tat to me.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product

14 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing so
Happy with it defo order again

14 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Anniversary present

I brought an anniversary present for my parents. Came very quick and is perfect so pleased. Really pleased and perfect. High quality product I am very pleased with and I will know will make my parents day. Highly recommend 👌

14 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

What can I say!

What can I say!! I’m absolutely delighted at the framed cherry blossom art work that I had personalised. It’s so beautiful and expertly well done. Such a beautiful gift for my daughter’s 40th Birthday. Really really delighted. Thanking you so much, Dorothy

12 June 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Received really quickly, considering it was personalised. I was really pleased about that, and it was packaged well. Overall, a great shopping experience 10/10 👍

14 May 2024
Unprompted review
Daisy Maison logo

Reply from Daisy Maison

Hello! Thankyou for such a lovely review! if you could email us with your order number we will send you a 20% discount code for your next order! x

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