Daisy Maid Reviews 

57
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and hardworking cleaning staff for delivering exceptionally thorough results and consistently maintaining a friendly, helpful attitude. Many people also appreciate the reliable communication, efficient scheduling, and seamless coordination provided by the helpful management team. Some reviewers were not happy with the customer service, mentioning rude interactions and completely unsatisfactory work quality from certain individuals. A few individuals additionally noted frustrating difficulties regarding delayed response times, poor problem resolution, and communication issues. Others experienced unexpected scheduling delays and felt unsupported when trying to resolve complaints.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as thorough, hardworking, and... See more

Service

People report positive experiences with service, noting that staff and cleaners are very thorough, punctual,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, noting both highly professional interactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very satisfied with this set up! It’s early days yet but I am more than satisfied. Thank you Stephanie for your guidance. Mandeep, after being shown around worked with confidence and competence... See more

Company replied

Rated 5 out of 5 stars

Great communication from Daisy Maid. The service provided was very good. The cleaning service was excellent, I was extremely happy with Carol who was very thorough and hardworking. Very competitive pr... See more

Company replied

Rated 5 out of 5 stars

The process of registering and booking a cleaner was thorough but straightforward. Our cleaner came on time, asked what our priorities were, did a good clean of the whole house and did more than her a... See more

Company replied

Rated 5 out of 5 stars

I called at short notice and needed a cleaner within 2 hours. They not only provided and amazing team to assist but constantly contacted me to ensure everything went smooth and I had nothing to worry... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(57)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam - top cleaner

Sam has been cleaning for us for a couple of years. She is hard working and everything looks truly fab after she’s done her rounds. She has never let us down.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

I love my cleaner

I love my cleaner. She works hard, is efficient and thorough and does more than what's required. She is a lovely person too.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent First Clean

Had my first clean with Daisy Maid and I’m really pleased with the service. Nirmala was lovely, friendly and very professional. She did a really thorough job, including cleaning the kitchen surfaces and cupboards, bathroom, floors and dusting throughout. Everything was left looking fresh and tidy, and she paid attention to the little details as well.

It was so nice coming home to a properly clean house. Really happy with the service and I’ll definitely be booking Daisy Maid again. Thank you, Nirmala!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service

We have been using Daisy Maid for several years and find the whole experience very smooth efficient and satisfying
Our cleaner is very good at keeping us informed of any changes to her schedule. So no last minute surprises
She is very friendly and does her job very well
All in all Daisy Maid have been outstanding

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from Adekemi who came in and cleaned my bathroom without judgement. Will definitely be using her services again.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional.

I am thrilled with the service I have recieved. I called Daisy Maid in desperate need of a cleaning service and writhing 48 hrs Stephanie matched me with Nasrin.
Nasrin is prompt, polite and proactive. She’s very thorough and does an amazing job every single time she’s in our home.
I am very pleased.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Very pleasant

Very pleasant, hard-working lady who tried to please.

1 September 2026
Daisy Maid logo

Reply from Daisy Maid

Thanks very much for this, Simon. Lovely to hear she made a good impression, and we will pass your kind words on to her.

The Daisy Maid team

Rated 5 out of 5 stars

I called at short notice and needed a…

I called at short notice and needed a cleaner within 2 hours. They not only provided and amazing team to assist but constantly contacted me to ensure everything went smooth and I had nothing to worry about. The service was impeccable and could bot recommend them more

8 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thanks Scott, this is great to read. Short notice bookings are where we really want to prove ourselves, so we are delighted it went smoothly for you. Thank you for the recommendation.

The Daisy Maid team

Rated 5 out of 5 stars

Great communication from Daisy Maid

Great communication from Daisy Maid. The service provided was very good. The cleaning service was excellent, I was extremely happy with Carol who was very thorough and hardworking. Very competitive prices. I am very happy to recommend this company to any to anyone looking for a cleaning service for the home

2 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thank you for such a generous review. Carol will be really pleased to hear she made that impression, and we are glad the communication side worked well for you too. Thanks for recommending us.

The Daisy Maid team

Rated 5 out of 5 stars

Good cleaner

The process of registering and booking a cleaner was thorough but straightforward. Our cleaner came on time, asked what our priorities were, did a good clean of the whole house and did more than her agreed hours to finish the job. The first clean always takes longer. She was a nice, pleasant girl, friendly but diligent. We’re looking forward to seeing her again.

4 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thanks Pamela. You are right that first cleans often take a little longer, so it is great that your cleaner took the time to get it right and check your priorities first. We hope the next visits go just as well.

The Daisy Maid team

Rated 5 out of 5 stars

A very positive first clean

I had a very positive first experience with Daisy Maid. Rashidat listened carefully while I explained how I like things done, and I was very happy with the tasks she completed independently. She worked thoroughly, and the areas she cleaned were left looking lovely. I’m looking forward to continuing with the regular weekly cleans.

5 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

What a lovely first review, thank you. Rashidat will be thrilled to read this. Here is to many more good weekly cleans.

The Daisy Maid team

Rated 5 out of 5 stars

It was a pleasure to meet the operator…

It was a pleasure to meet the operator allocated to me, and the work was done to an excellent level. This bodes well for the future.

6 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thank you Steve, that is a great start. We hope the cleans continue to live up to it.

The Daisy Maid team

Rated 5 out of 5 stars

Efficient company

Efficient company. Cleaner did a really good job. Very good for the price.

28 August 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thanks very much Carol. Good work at a fair price is exactly what we aim for, so this is good to hear.

The Daisy Maid team

Rated 5 out of 5 stars

Very professional polite

Very professional polite, accommodating and delivered as agreed thank you

1 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thank you Salvatore, much appreciated. Delivering what we agreed is the least you should expect, and we are glad we did.

The Daisy Maid team

Rated 5 out of 5 stars

My cleaner Angelic is excellent

My cleaner who comes in every rwo weeks is Angelic
She is friendly and curteous and slways does an excellent job.

3 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thanks Trevor. Angelic is a real asset and it is lovely to see her getting the recognition. We will make sure she sees this.

The Daisy Maid team

Rated 5 out of 5 stars

A highly professional clean

A highly professional clean. Thank you so much!

2 September 2026
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thank you Rosemary, and thank you for taking the time to leave us a review. Much appreciated.

The Daisy Maid team

Rated 1 out of 5 stars

I used this agency a little while ago

I used this agency a little while ago. Rude and unreliable. The cleaner (a college student) arrived late on the first appointment telling me it took her over 2 hours to get to my house. Her cleaning was mediocre. The second visit was cancelled at short notice as she had issues at college and was rearranged. She then arrived 2 hours late. I told her this was not acceptable to which I received quite an aggressive response. The cleaning on this occasion was poor and I cancelled all further appointments and payments. I was then phoned late one evening by an extremely abusive woman who told me to stop complaining as the student cleaner she had sent was in her opinion fine, she told me to get a life and continue with Daisy Maids and reinstate my regular payments. Rude offensive poor professional standards using opportunistic cleaners. Use them if you want this standard of service

28 September 2025
Unprompted review
Daisy Maid logo

Reply from Daisy Maid

Thank you for your review. The conduct described here would fall well short of our standards, so we take it seriously.

We have searched our records thoroughly and can find no customer, booking or account under the name Drabu, and no record of the visits or the phone call described. We are therefore unable to verify or investigate any part of this.

If you did hold an account with us, please reply here or email hello@daisymaid.cleaning with the name it was held under and we will look into it in full and respond accordingly.

Thank you,

Oliver

Rated 5 out of 5 stars

Very good cleaners with excellent cover…

Very good cleaners with excellent cover in cases when regular cleaner is not available

14 August 2026
Daisy Maid logo

Reply from Daisy Maid

Thanks Peter. Getting cover right when a regular cleaner is away is one of the harder parts of what we do, so it is good to know it has worked well for you.

The Daisy Maid team

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