Katie was so clear in her instructions and demonstrating. She also helped by going through my set up as we were training to ensure that everything was right. Katie was friendly, helpful and a genuine... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Adam was great and really helpful resolving an issue that had been ongoing for a couple of months. He informed me of all the different options and if he wasn't sure he informed me he would find out th... See more
I requested some support on running monthly reports. Katie was great and even saved them for me so I can easily access them in future. She even helped with another issue we've been trying to get resol... See more
Commuicantion was excellent from Hassin in daisy, we were moving offices and he was able to arrange different dates for us with the ISP. It wasnt an easy install by any mean but with Hassin's help it... See more
Company details
Written by the company
Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers. We combine straightforward solutions with friendly, helpful people to help businesses collaborate, communicate and connect.
Contact info
20 Lindred Road, BB9 5SR, Brierfield, United Kingdom
- 0330 037 2632
- executiveresolutions@daisycomms.co.uk
- daisycomms.co.uk
4.8
Excellent
21K reviews
Asks customers to review
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Excellent service
Excellent service , took time to explain clearly what was on offer and found me a better deal with faster connection.
19 June 2026
I called because my broadband would not…
I called because my broadband would not work.
The Gentleman I spoke to treated me with courtesy and he offered excellent service - Thank you.
I am no technical and he helped me with kindness.
19 June 2026
Innovative, Knowledge Based Solutions
Arthur was was a huge help in not only understanding the technical problems I was experiencing but also the customer level impact that this had, too. Our problem was sorted with an innovative solution that not only kept us fully technically supported but also kept everyone else happy too!
19 June 2026
Good communication thank you
19 June 2026
Great service, informative & useful training session. n
Katie provided us with training on running various practice specific reports, which was really helpful. Katie was engaging & friendly & the session was interesting & very useful. Great customer service!
17 June 2026
Very good job
18 June 2026
Asked for call back
Asked for call back. Nothing!!! Disgusting for a business account.
L
30 April 2026
Spoke with Jack today who resolved all…
Spoke with Jack today who resolved all the issues i had instantly. He was very proffessional and very polite. Great customer service skills and was a pleasure to speak to. Definately the best i have dealt with from XLN team. Would love for Jack to deal with all my calls if i ever had an issue. Thanks to Jack for your help and understanding.
18 June 2026
good help me with my problem solved
18 June 2026
16165948 Call reference
16165948 Call reference
Most helpful call I’ve had all week. Very knowledgable and helpful advisor solved all issues and I’m very grateful Thankyou.
18 June 2026
Sham from customer retention team was…
Sham from customer retention team was amazing in getting my broadband up and running. Very knowledgeable and professional. Thankyou to sham
18 June 2026
Lack of customer service
Lynn responded with this when I didn't feel comfortable sharing my password:
'The password is there for a reason if you don't want to give this there is no point having one just saying'
18 June 2026
Very thorough and helpful
18 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible service
Terrible service. waiting a month for someone to call and still waiting. nobody answers the phone and emails are ignored.
18 May 2026
Reply from Daisy Group
We want to reassure you that your query is actively being dealt with.
We have reached out to you to kindly request your co-operation in getting this matter resolved, and look forward to hearing from you.
Thanks, The Daisy Team
I phoned with a query
I phoned with a query . My call was answered immediately by Nic, Understood my question and this was resolved within minutes. Very impressed with the prompt service.
18 June 2026
Lynn Jones was great on the online chat…
Lynn Jones was great on the online chat service. answered my query very quickly and had a fast resolution service, very happy!
18 June 2026
3 times I called 1st girl was rude 2nd…
3 times I called 1st girl was rude 2nd guy cut me off then 3rd call I got Luke who totally understood had great telephone manner and sorted my discrepancy out. Thanks again Luke
18 June 2026
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