Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.
Head Office, TQ12 6RG, Heathfield, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would highly recommend dainton storage at paignton.
Ian and Paul are friendly helpful and were always on hand.
From start to finish I didn't have any problems
Thank you
Great storage unit, easy access and Ian was really helpful in explaining everything when i had finished with the unit.
We have been using Dainton storage in Plymouth for quite some time and have been very happy with everything about the service. Caroline in the office has been more than helpful and made it a pleasure to visit the unit when required. We have no problems recommending them to anyone
Absolutely fantastic dealing with paul from start to finish. Very clean site, with great access for larger vehicles as well. Stored a kitchen for 4 months. You only pay for the days you use after the initial 1 month minimum hire. Massive thumbs up and thanks from us 😀
When seaching for storage in the Llanelli / Swansea area, I found Dainton price to be the cheapest. On visiting the Swansea dept, Chris the Mgr and the other Chris were always polite, friendly and helpful. The site was always clean and tidy Steve
Ian was extremely helpful from my first phone call to handing in my keys. As there was no storage available at the time he put me on the waiting list and phoned immediately one came available. Everything went smoothly and Ian was always friendly and went out of his way to help me each time I went to the store. I would highly recommend Dainton storage in Paignton. Thank you.
Would highly recommend Dainton Storage. I’ve had stuff storage in for over 6 years with no detrimental effects to the items. Good clean and secure containers on well managed site.
Great communication throughout the process and reasonably priced. Units are in good condition - no issues over the 7 months I made use of them. Would highly recommend Daintons
Unsafe! Dainton trapped us and another customer on their site with no means of escape. The gate closes automatically at 4pm, and they don't bother to ensure the site is secure before locking up for the night. Dainton's lack of duty of care towards their customers is shocking.
Emergency contact numbers also go unanswered, only compounding the distress. What if there is a medical emergency or fire? They blame the customer, citing T's &C's signed years ago, and suggest you should get a fob for access after hours. This is of little consolation when you are stuck in there.
A real blame culture from both Paul the owner and Stan the manager, who should both consider taking a course in customer service, as telling a very distressed customer who is in a panic that they are "irate" or threatening that they should rather be calling the police on us for being onsite after hours is outrageous. Especially when they are the ones who have locked you in.
Think carefully before you entrust your possessions with this company.
They were very happy and willing to help you out with the unit ,would recommend them to any one looking for storage 10/10
Great staff, always available always helpful.
Great location with good wide access between the storage units. Security seems to be good
I would highly recommend Dainton self storage in Torquay
I rented a storage unit which suited my needs perfectly. Dainton was the only storage provider who can rent units instantly, were competitively priced and had a variety of storage unit sizes.
The entire site is secure and you are given you unique access code for out of hours access. The site was immaculate always
given the excellent security on site I was relieved that my unit and its contents were safe and secure
The staff were always respectful, polite and very helpful. They go the extra mile to help you.
contract terms are excellent.
If I ever need storage again they are my first choice
Thank you Dainton for a wonderful experience
Excellent ‘one stop’ storage facility.
The location & access to the units are convenient & easy. Well laid out, and thought out, clean, dry & well maintained.
Great variety of storage options & packaging supplies.
Fairly priced.
However what really makes this a ‘stand out’ business, is the staff, polite and positive, with a very helpful ‘can do’ attitude.
Particularly Lee, who could not have done more to accommodate an urgent requirement at short notice for a storage option. He is an absolute asset to the company, and hopefully they are aware of this.
Thank you Lee for your kind assistance.
Safe secure storage with helpful staff.
That's all you need really. Great facility.
The facility and staff were great. The facility is well laid out, and the staff friendly and professional.
We stored for 11 months and everything was just as it should be.
After using Dainton for over 10 years I have always found them very helpful and professional.I would recommend them without a doubt and would definitely use them again if needed.
Excellent service from friendly staff
What a pleasure dealing with dainton in Paignton. Very good instructions and help offered whenever needed.
Excellent Friendly Service, Great communication. Always available and very secure. Definately recommend
I checked out a few storage places and Dainton were by far the best of the lot! . I was made to feel welcome and any questions were answered professionally and quickly . I signed up and every detail was explained to me and I came away knowing I had made the right decision. ( This was proven when Tim helped me move my van when it broke down on site ! )
The site is easy to access and is very secure. Recommended 👍
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.