D A Calder Reviews 

23
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As first time buyer, going through the mortgage process is terrifying, however Charlene talked me through every step, didn't use any jargon i didn't understand and explained everything clearly. Once... See more

Rated 5 out of 5 stars

This is my second time dealing (re my mortgage) with Charlene and she is simply brilliant at what she does. Dealing with mortgages is scary and there are a lot of things that I did not understand.... See more

Rated 5 out of 5 stars

Excellent customer service and communication with us. We used this company previously with getting our first mortgage and we felt so happy and trusting in their ability that we went back to them for h... See more

Rated 5 out of 5 stars

Charlene has done our mortgage twice now and she is always so clear and outlines each step of the process. She makes everything so clear and we never doubt she has our best interest at heart. We would... See more


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4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.7

All reviews

(23)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my second time dealing (re my…

This is my second time dealing (re my mortgage) with Charlene and she is simply brilliant at what she does. Dealing with mortgages is scary and there are a lot of things that I did not understand. Charlene was happy to go through anything I was not sure of and everything was done in such a timely manner.

She was able to finalise everything for me on the same day which is much appreciated.

Thanks again Charlene.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

As first time buyer, going through the mortgage process is terrifying, however Charlene talked me through every step, didn't use any jargon i didn't understand and explained everything clearly. Once I had my offer accepted and we submitted my full application, it only took one full business day to have my offer from my lender. You can't ask for any better than that! Top Class Service

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent mortgage advice from Charlene…

Taking mortgage advice from Charlene Compston-Cavanagh at DA Calder was an excellent experience. She had all the relevant information to hand, was able to answer every question we had, including market rates from all major suppliers. She understood our specific personal needs and was able to make recommendations based on that and on potential adjustments in interest rates etc.. I would not hesitate in recommending DA Calder, they have been exceptional financial advisors and mortgage brokers.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Charlene was outstanding

We recently worked with DA Calder, and in particular our mortgage advisor Charlene, and we honestly couldn’t be more grateful for the experience. What started as a stressful and emotional time for us was completely transformed thanks to Charlene’s support, professionalism, and genuine care.

From the very beginning, Charlene was patient, understanding, and incredibly knowledgeable. She took the time to explain everything clearly, kept us informed at every stage, and always made us feel reassured—even when things felt overwhelming. Nothing was ever too much trouble, and her calm, positive approach made all the difference.

Charlene didn’t just help us secure a mortgage—she made the whole journey feel manageable and, at times, even enjoyable. That’s something we never thought we’d say about the mortgage process!

We would absolutely use Charlene again without hesitation and will be recommending her and DA Calder to anyone we know. We’re truly thankful for everything she’s done for us.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have had very sound advice and excellent communication throughout. Everyone is a pleasure to deal with. From both mortgage and financial advice perspectives they have taken the time to answer our questions and talk everything through thoroughly with us. We are very happy with the expert service and would highly recommend DA Calder for mortgage advice and arrangement, and pension and investment planning. Thank you to everyone involved.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, support & re-mortgage offer

Excellent customer service and communication with us. We used this company previously with getting our first mortgage and we felt so happy and trusting in their ability that we went back to them for help with our re-mortgage. Extra special thanks to Charlene who went above and beyond to get us a fantastic mortgage offer, in this tough climate. She was always available for any questions or queries, and we really felt in capable hands. She was also very efficient moving things along. Brilliant job, Thankyou! Would thoroughly recommend.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly, explained it in ways I understand as not really clued up on all things mortgage and gave me all the options to consider what is best for me.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and Professional

Very efficient and always putting the customer first. Any dealings I have had over many years have been attended to with efficiency, professionalism and courtesy.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Many thanks to Charlene for securing a new mortgage offer for us and keeping us advised throughout. We felt as if she was working in our best interests and kept things moving along.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage service

Service from charleane was first class from start to finish,always keeping is upto date with the smallest things.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Charlene has done our mortgage twice now and she is always so clear and outlines each step of the process. She makes everything so clear and we never doubt she has our best interest at heart. We would never go anywhere else for our mortgage as once you find some as efficient and trustworthy as Charlene you don’t need to look elsewhere.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice from Charlene!

We've been clients of DA Calder for several years, initially working with Alan and then Lara. Most recently, we were introduced to Charlene, who has been supporting us through the process of renegotiating both parts of our mortgage. Her service has been outstanding. Charlene brings a detailed, thoughtful, and well-considered approach, providing clear and comprehensive explanations of all available options. She's incredibly patient and always takes the time to answer our questions thoroughly. We wouldn't hesitate to recommend her—whether you're a first-time buyer entering the market or someone looking to renegotiate your mortgage terms, Charlene delivers exceptional service from start to finish!
Kieran and Ailsa

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience- can’t recommend Charlene enough!

As a first-time buyer, the idea of securing a mortgage felt overwhelming—but working with Charlene at DA Calder completely transformed the experience. From day one, she was reassuring, knowledgeable, and incredibly supportive. She took the time to explain everything in simple terms, patiently answered every question (and there were many!), and guided me through the entire process with confidence and care.

Charlene truly went above and beyond to take the stress out of what can be often a very daunting process. Her calm, professional manner and attention to detail gave me complete peace of mind. I always felt like I was in safe hands, and her regular updates meant I was never left in the dark.

What really stood out was how genuinely invested Charlene was in helping me find the right mortgage for my situation—not just the quickest or easiest option. She made me feel like a priority and never rushed any part of the process.

I honestly can’t thank Charlene and the team at DA Calder enough. If you’re a first-time buyer (or any kind of buyer!) looking for expert guidance with a personal touch, Charlene is the one to trust. She made what could have been a stressful experience genuinely enjoyable and exciting.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience on 2 occasions

We have used D A Calder for an original mortgage and a subsequent remortgage, having been recommended them by family. We have been so impressed on both occasions by their professionalism, expertise, prompt communication and competence. Very grateful for their advice and will continue to use their services.
Georgie and Ed

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage

Charlene talked me through the application process, making it easy and stress free. Have used DA Calder for a number of years and will continue to do so.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, which made a stressful process much easier. Charlene talked us through the process and helped make everything seamless.

23 April 2025
Unprompted review

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