UK Cycle Centre were let down by their supply chain but they came through that and even honoured the original price after the supplier had upped their prices by 20% before the next shipment! Communica... See more
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Louise and Tony please report to Action Fraud and add to your complaint that you are one of 3 that you know of that have had their bike stolen. It will add weight to a criminal case. There is also a g... See more
Company replied
Excellent customer service with our new mountain bike. Great communication, Harry was a pleasure, always quick to return calls or emails and answered all our questions on sizing, finishing kit, warran... See more
Items arrived very fast, bars were unfortunately on back order but alternative set were supplied thankfully. Needed some advice and they were more than happy to help me via chat on their website. Goo... See more
Company details
About CycleSwitch
Information provided by various external sources
CycleSwitch was formerly known as UK Cycle Centre
Contact info
Excellent service in a word!
From start to finish , buying my son a bike for Christmas from UK Cycle Centre was so easy. I chose to use the interest free monthly payment plan - which again was a doddle to fill in. The follow up afterwards from a member of staff to complete the order was prompt , helpful and informative. Great service. Great staff. Great offers.
5 December 2016
Unprompted review
Caution when purchasing
I followed a link directly from a google search to the product I wanted and to be fair I didn't check out the rest of the UK CC website. It was not obvious to me that the product I was buying (a cassette) was used, but it was the spec I wanted and I was in a rush, so I got on and purchased. In my opinion, a used cassette is a waste of money - it will cost you more than you save, because your new chain will wear out more rapidly. Essentially I feel that I have been sold something that is not fit for purpose. I contacted UK CC and after a short delay they got back to me. They were happy to refund and explained their rationale for selling used cassettes. I still feel the website needs to be more obvious so only three stars
3 December 2016
Unprompted review
Non existent sales stock
Advertised kids hope cycling kit at a good price'
So told the girls they were in for a treat and the store took my cash.
A couple of days went by only to be informed that the hope kit had never been in stock and was shown as an "IT Error".
So 2 upset kids and no cycling strips.
Wouldn't come near this company with a barge pole as their computerised stock system seems to be sentient and out of their control! Or they couldn't be bothered to check what was actually up on their 'sale'!
3 December 2016
Unprompted review
Recent purchase.
I am a returning customer, always have had great service and prices. Added bonus is the free delivery option, items still arrive quickly.
Never had a problem, hope they keep up the good work.
My latest purchase with the free delivery arrived within 48hours.
2 December 2016
Unprompted review
Mtb loose Riders jersey
Fantastic product well packaged free p and p nice little freebies aswell will be ordering again
30 November 2016
Unprompted review
Great service/product rapid delivery 👍
Thank you for the speedy delivery on my nukeproof pedals! Will definitely use you again
30 November 2016
Unprompted review
Great search define options, even within sib categories
As the title says, really great site and very user friendly.
30 November 2016
Unprompted review
5 stars
Excellent customer service and fast response. Really fast postage. Will use again
30 November 2016
Unprompted review
First time buyer
First time I've used UKCC and cannot fault them. Ordered 3 tops at a great price and were delivered quicker than I expected. Will be using them again.
27 November 2016
Unprompted review
Ordered in the sale
Emailed at every stage of the order and delivered very quickly
27 November 2016
Unprompted review
Brilliant service
Ordered a top in the sale Wednesday night. Took free delivery option 48-72 hrs. Came today (Friday) with a free lanyard and promotional stuff. Highly recommend 👌
25 November 2016
Unprompted review
Amazing quality
Quality is amazing, bargain price and an extremely happy husband!!! Will be using your services in the near future
24 November 2016
Unprompted review
ebay item: hope bottom bracket 68/73mm black
Awesome guys. Awesome product. Will defo shop there again.
23 November 2016
Unprompted review
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