Bought cut Perspex for aircon hose for casement window as other choices were inefficient - best solution ever! Very simple idea that I can easily transfer to other prepared frames the same size. Very... See more
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Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeCreate feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.

Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
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Great company to buy from. Very reasonable prices, perfect sizes and really quick delivery. Highly recommend.

Reply from Cut My
Good price great product even better installation guide. I would definitely use this Company again for my next project. Superb.

Reply from Cut My
Very disappointed with the quality I was not aware that this was not a quality product. The first piece had cracks in it, it was replaced with another piece but I will not use this company again. Also the delivery company were poor.
The acrylic window seal (with a hole cut for the air conditioner) was exactly as described and made an incredible difference to the room temperature during the recent hot weather. The service was excellent and I can highly recommend this company

Reply from Cut My
Great Service and easy to use Web site. The MFC board parts I ordered were spot on. It was a fairly big project (a media wall) but the CutMy service made the job a lot easier and the end product is superb.

Reply from Cut My
Excellent service pieces of clear plastic cut to size to put in granddaughter's club house. Faultless service, fully recommend.

Reply from Cut My
Excellent company to deal with, product very good quality and staff very helpful

Reply from Cut My
Very helpful service, they even realised I had made a mistake in my measurements and contacted me to get them corrected before sending out the order.

Reply from Cut My
It all looks very good, neatly cut and packaged. A little mix up regarding scale was cleared up and resent; you can see a firm's commitment to sort it when something isn't quite right.

Reply from Cut My
Very happy with my order, a piece of acrylic with vent hose hole for my aircon the Velcro tape was easy to apply & it stayed put no problem

Reply from Cut My
Item delivered was as ordered, but delivery was a joke. Received an email on the Friday that APC would be delivering the item on Monday.
All Monday morning, APC tractor.g advised delivery thay day. At 11:30 i got an email telling me it would be delayed and would be advised I would be contacted, also tracking information was removed entirely like the delivery was no longer valid.
Tuesday I contacted the local depot who advised the item had not even been collected until Monday afternoon and I would get a message advising when delivery will be on the day of delivery. That is not good enough, I needed to arrange for someone to be available to accept it.
Wednesday morning at 07:59 I received an email from APC stating the item would e delivered between 07:56.and 09:56, so potentially 3 minutes ago? The item was delivered at 08:14, 15 minutes after the delivery time email.
Now, this is APC being trash, but when I raised these issues with CutMy directly, it took them 2 weeks to respond, and it was just "well it's been delivered".
So i had to arrange for someone to be in to accept deliviery for 3 days due to poor communication, then CutMy showed absolutely no interest in the issue at hand. I will not be using these guys again.
My order was for 9mm marine ply cut to replace flimsy shelves in my garage. They were delivered quickly and fitted perfectly. I'll be using them again. Highly recommend them to anyone

Reply from Cut My
Ordering and delivery went well. The clear perspex sheet ordered was not as "see through" as expected
Whilst the goods ordered were of a good standard, the customer service of the courier company APC entrusted with the delivery was appallingly bad. No updates and outdated information on their website. My parcel was delivered over a week late by someone who was seemingly a sub-contemractor ( unbranded white van and no company uniform).

Reply from Cut My
A very simple ordering process and clear instructions to prevent errors on behalf of the buyer. Reasonable process and good follow up communication. Would definitely use again.

Reply from Cut My
I am so impressed with this Company, the website was clear and easy to navigate, the ordering process was simple. The product arrived promptly and very well packaged so all safely delivered in perfect condition. I will be using them again and am happy to recommend them :)

Reply from Cut My
Very good from start to finish. Easy ordering process. Excellent delivery service it was very fast. Definitely recommend

Reply from Cut My
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