Cut My Reviews 

21,408
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,737 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are precisely cut to specifications and arrive well-packaged, ensuring they are safe during transit. Many people highlight the efficiency of the ordering process, describing it as simple and straightforward, with prompt delivery being a common positive experience. Reviewers frequently express satisfaction with the overall service, finding it excellent and often exceeding their expectations. However, some customers also noted issues with delivery, experiencing delays, incorrect addresses, or items arriving later than promised. A few other people also felt that the quality was not as expected, or that there were defects such as scratches or incorrect cut-outs, leading to dissatisfaction with the product.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the materials, precise cuts,... See more

Quality

Customers consistently note positive experiences with quality, praising the great materials, good quality... See more

Delivery service

Users describe positive interactions with delivery service, often praising quick delivery times and... See more

Order

Customers generally report positive experiences with the ordering process, finding it simple, seamless, and... See more

Service

Reviewers mention positive feedback about service, with many praising the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought cut Perspex for aircon hose for casement window as other choices were inefficient - best solution ever! Very simple idea that I can easily transfer to other prepared frames the same size. Very... See more

Company replied

Rated 5 out of 5 stars

I would recommend this company. Really pleased with the oak laminate door. Perfect size and lovely finish to the oak grain. Customer services are friendly and very helpful. I found th... See more

Company replied

Rated 5 out of 5 stars

Ordered 18mm plywood panels for my guitar pedalboard build. My provided .dxf files contained plenty of rounded corners and cut-out sections, all of which were cut perfectly and very neatly, exa... See more

Company replied

Rated 5 out of 5 stars

Never ever had to to have a custom sheet of plastic cut to size with well placed hole for an air conditioning unit exhaust…. But these guys nailed it. Designed by me using an intuitive app on their we... See more

Company replied


Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.6

All reviews

(21,408)

5,360 reviews in the last 12 months

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Rated 5 out of 5 stars

Shelving

My order was for 9mm marine ply cut to replace flimsy shelves in my garage. They were delivered quickly and fitted perfectly. I'll be using them again. Highly recommend them to anyone

10 June 2026
Cut My logo

Reply from Cut My

Hi Richard,

What a lovely review to receive! We’re thrilled that your new marine ply shelves arrived quickly and fit perfectly in your garage. Thank you for recommending us, and we look forward to assisting you with your future projects!

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent service

10 June 2026
Cut My logo

Reply from Cut My

Hi Archie,

Thank you so much for your kind words about our service. We're thrilled that you had such a positive experience with us, and we truly appreciate your feedback!

Kind regards,
Cut My

Rated 3 out of 5 stars

Whilst the goods ordered were of a good…

Whilst the goods ordered were of a good standard, the customer service of the courier company APC entrusted with the delivery was appallingly bad. No updates and outdated information on their website. My parcel was delivered over a week late by someone who was seemingly a sub-contemractor ( unbranded white van and no company uniform).

9 June 2026
Rated 5 out of 5 stars

Great experience …

A very simple ordering process and clear instructions to prevent errors on behalf of the buyer. Reasonable process and good follow up communication. Would definitely use again.

9 June 2026
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Reply from Cut My

Hi Gill,

Thank you so much for your wonderful feedback! We're really glad that you found our ordering process simple and appreciated the clear instructions we provide. It’s always our aim to ensure a smooth experience for our customers, and we're thrilled you're considering using us again.

Kind regards,
Cut My

Rated 5 out of 5 stars

Very impressed with this Company

I am so impressed with this Company, the website was clear and easy to navigate, the ordering process was simple. The product arrived promptly and very well packaged so all safely delivered in perfect condition. I will be using them again and am happy to recommend them :)

26 May 2026
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Reply from Cut My

Hi there

Thank you so much for your kind words about our service! We're thrilled to know that you found our website easy to navigate and that the ordering process was straightforward. It’s fantastic to hear that your product arrived promptly and in perfect condition; we take great care in packaging to ensure everything reaches our customers safely. Your recommendation means a lot, and we look forward to serving you again soon!

Kind regards,
Cut My

Rated 5 out of 5 stars

Very good from start to finish

Very good from start to finish. Easy ordering process. Excellent delivery service it was very fast. Definitely recommend

9 June 2026
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Reply from Cut My

Hi Jane,

What a lovely review to receive! We are thrilled that you found our ordering process easy and appreciated our fast delivery service. Thank you for recommending us; we truly value your support and feedback.

Kind regards,
Cut My

Rated 5 out of 5 stars

The wood ordered was exactly what was…

The wood ordered was exactly what was required and was delivered in time and undamaged.

9 June 2026
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Reply from Cut My

Hi there

Thank you so much for your kind words about our service. We're thrilled to know that the wood you ordered met your requirements and arrived on time without any damage. Your satisfaction is incredibly important to us, and we're glad we could deliver a positive experience.

Kind regards,
Cut My

Rated 5 out of 5 stars

Excellent service

Excellent service

9 June 2026
Cut My logo

Reply from Cut My

Hi Desmond,

Thank you so much for your kind words about our service. We're thrilled to know that you had an excellent experience with us!

Kind regards,
Cut My

Rated 5 out of 5 stars

Great products at a reasonable price

Great products at a reasonable price. They were perfect for my bedroom furniture.

9 June 2026
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Reply from Cut My

Hi Julia,

Thank you so much for your kind words about our products! We’re thrilled to know that they were perfect for your bedroom furniture and offered great value. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share this experience.

Kind regards,
Cut My

Rated 5 out of 5 stars

Perfect seal for air conditioning

I needed some polycarbonate cut to size with specific openings for our AC. Cut My was the simplest website to use, as well as the most cost effective offer overall. I am very pleased with the results. The sheet was cut, packaged very securely, and delivered quickly.

9 June 2026
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Reply from Cut My

Hi Graham,

Thank you for taking the time to share your experience with us. We're delighted to hear that you found our website simple to use and that our pricing met your expectations. It's fantastic to know that the polycarbonate was cut precisely to your specifications and delivered securely and quickly. Your satisfaction is very important to us, so it's wonderful to see that reflected in your feedback.

If there's anything else we can assist you with in the future, please don’t hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

good product

9 June 2026
Cut My logo

Reply from Cut My

Hi there,

What a lovely review to receive! We truly appreciate your positive feedback about our product and are thrilled that it met your expectations. Thank you for taking the time to share your experience with us.

Kind regards,
Cut My

Rated 5 out of 5 stars

Unable to fault the experience

Delivered exactly what was requested, in good time. Faultless.

27 May 2026
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Reply from Cut My

Hi Keith,

We’re thrilled to hear that your experience with us was faultless and that we delivered exactly what you requested. Your satisfaction is our priority, and it’s wonderful to know we met your expectations.

Kind regards,
Cut My

Rated 5 out of 5 stars

Quality and cut was spot on

Quality and cut was spot on. Nice clean wood. No nots or blemishes. Would highly recommend you

9 June 2026
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Reply from Cut My

Hi Steve,

We're thrilled to hear that you were pleased with the quality and cut of your order. Knowing that the wood was clean and free from blemishes means a lot to us. Thank you for recommending us, and we look forward to serving you again in the future!

Kind regards,
Cut My

Rated 5 out of 5 stars

First time customer.

First time using CutMy and my customer experience was excellent. I had just purchased an air conditioner and was seeking a simple and effective solution to vent the hot air from the machine out the window. CutMy offered that solution which was better and cheaper than what was offered, as an extra, by the aircon manufacturer.
Ordering was super easy and delivery very quick. The perspex window cover with vent hole, positioned to my requirements, was simple to fit and works perfectly. Great service start to finish. Thanks to all involved.

9 June 2026
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Reply from Cut My

Hi Brian,

We truly appreciate you taking the time to share such wonderful feedback about your experience with us. It’s fantastic to hear that our solution for venting your air conditioner not only met your needs but was also more cost-effective than the options provided by the manufacturer. We're delighted that you found the ordering process easy and that delivery was swift, making everything as seamless as possible.

Thank you for acknowledging our team’s efforts; it means a lot to us. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind regards,
Cut My

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Looked after us yet again. Will definitely be using you again.

9 June 2026
Cut My logo

Reply from Cut My

Hi Matthew,

What a lovely review to receive! We're thrilled to hear that you felt well looked after during your experience with us, and we can't wait to assist you again in the future.

Kind regards,
Cut My

Rated 5 out of 5 stars

VERY GOOD CUSTOMER RELATIONS CUT TO…

VERY GOOD CUSTOMER RELATIONS CUT TO SIZE FIRST CLASS PEOPLE THANKS FOR YOUR HELP

9 June 2026
Cut My logo

Reply from Cut My

Hi John,

We're truly grateful for your wonderful feedback! It’s heartening to hear that you had a first-class experience with our team and that our customer experience team made a positive impact. Thank you for trusting us with your needs; we're always here to help!

Kind regards,
Cut My

Rated 5 out of 5 stars

Good quality Perspex

Good quality Perspex, cut accurately, packaged well, quick delivery. Awesome job.

9 June 2026
Cut My logo

Reply from Cut My

Hi Aidy,

We’re delighted to hear that you’re pleased with the quality of our Perspex and that it arrived quickly and well-packaged. Your appreciation for our accuracy and service is greatly valued by our team.

Kind regards,
Cut My

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