CustomPlushMaker.com Reviews 

33
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the plushies, noting how perfectly the final products match their original design ideas and mockups. People note that the team goes above and beyond to bring complex concepts to life with incredible attention to detail and soft materials. Some people also felt that the communication and support throughout the entire prototyping and production process were extremely professional, responsive, and helpful. Consumers are additionally happy with the smooth shipping procedures, noting that order execution and regulatory requirements are handled efficiently and on time. Reviewers emphasize that working together on revisions is seamless, ensuring absolute satisfaction with every single delivered item.

What people talk about most

Product

Users describe positive interactions with product, expressing immense delight with the high quality and... See more

Service

Consumers find service to be positive, highlighting quick responses, transparent pricing, and smooth... See more

Quality

People report positive experiences with quality, highlighting that plushies are super soft, sturdy, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful communication and expert... See more

User experience

Reviewers highlight positive aspects of user experience, expressing immense satisfaction with the seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience developing a custom stuffed doll for my hometown festival. The team was quick to make and adapt a prototype. There were a few moments along the way where we had questions and... See more

Rated 5 out of 5 stars

Kelly was amazing to work with, we uploaded a mockup design, and it was literally 100% accurate. She helped us through the process of designing the plush, and it was high-quality and amazing produ... See more

Company replied

Rated 5 out of 5 stars

From start to finish, my experience with Custom Plush Maker has been amazing! I have ordered a handful of different types and sizes, and placed more than one order. They are quick moving to get you sa... See more

Company replied

Rated 5 out of 5 stars

My customers always tell me what amazing high quality plush I have. They really do a great job verifying everything with me and making sure I get my safety testing results, tracking and if I am satisf... See more

Company replied


Company details

  1. Toy Manufacturer
  2. also in
  3. Manufacturer

Written by the company

CustomPlushMaker is a custom plush toy brand operated by 山东桃蹊礼品有限公司, based in Qingdao, Shandong, China. We work with brands, publishers, retailers, distributors, and businesses to turn original characters, mascots, and illustrations into plush products. Our work brings creative ideas into production. Whether a project starts with a book character, a company mascot, or a new merchandise collection, we consider how the product will be used and help customers make practical choices about shape, materials, construction, and budget.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Our entire company smiled :)

Kelly was incredible to work with! Creating a custom plush was something I had zero experience doing, and she helped me every step of the way. I uploaded a design, and she helped with every detail to make them perfect. I was really impressed by the quality when they arrived! Even better than I was expecting, and I knew they'd be great. Thank you for making 500 people smile!

10 November 2026
Unprompted review
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Reply from CustomPlushMaker.com

Hey, Thank you for such kind words! It means a lot that you chose us for your first custom company mascot plush. I really appreciate your cooperation, understanding and trust in me and our team during design tweaking, sample revisions and bulk production. I loved seeing the photos you shared of everyone smiling with the plush! Can’t wait to work together again and create more unique plush items of your mascot in the future. (From Kelly❤)

Rated 5 out of 5 stars

Incredibly helpful service and and work with you the whole time

Kathy was very responsive and kept me in the loop at all times. It was nice knowing the timeline and progress of everything and the items arrived as scheduled. Very happy with the finished product. Matches the designs showed to me through the process

10 November 2026
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Reply from CustomPlushMaker.com

Thank you so much for your kind words! It was a real pleasure working with you, and I'm delighted that the finished product matched the designs and arrived on schedule. Keeping you updated throughout the process was the least we could do — clear communication and staying on timeline are things we always strive for. I'm so glad you're happy with how everything turned out, and I look forward to working with you again on your next project. Have a wonderful day!
Kathy and Customplushmaker Team

Rated 5 out of 5 stars
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Reply from CustomPlushMaker.com

Your review absolutely made our day! We’re so glad our communication worked well for you.We are able to create plush toys of your company's mascot and have them loved by people. Every detail we create is done with care.

Rated 5 out of 5 stars

They were very professional and fast…

They were very professional and fast told me how much things were. So far in contrast American companies might get back to you. They actually do get back to you.

2 November 2026
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Reply from CustomPlushMaker.com

Thank you so much for the kind words! We will continue to maintain a professional and rigorous attitude! We look forward to the opportunity to work together again in the future!
Kathy And CustomPlushMaker Team

Rated 5 out of 5 stars

Fabulous Mascot Plushies

Our school ordered mascot plushies and we could not be happier. Custom Plush Maker was so patient to work with and listened to our feedback to get them just right. Our staff loves them possibly more than the students! Thank you!

6 September 2026
Unprompted review
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Reply from CustomPlushMaker.com

Thank you so much for this lovely review! It was such a pleasure working with your school. We’re thrilled that both your staff and students love the mascot plushies. We really appreciate your trust and all your careful feedback throughout the customization process.It brings us a great sense of accomplishment to turn your school mascot into plush toys. We look forward to new cooperation with you in the future.

Rated 5 out of 5 stars

10/10 Experience and Plushies!

From start to finish, my experience with Custom Plush Maker has been amazing! I have ordered a handful of different types and sizes, and placed more than one order. They are quick moving to get you samples, answer any questions, provide transparent pricing, etc. The quality of the plushies themselves are 10/10. Using plushies to reinforce our brand has been a game changer and I cannot recommend it enough, and I cannot recommend Custom Plush Maker enough!

28 October 2026
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Reply from CustomPlushMaker.com

Thank you so much for your kind review!!! We truly appreciate your trust in us and entrusting us with your mascot project. Thank you also for your great cooperation while we developed all those different plush mascot produts. It means so much to our whole team that you love our plush ideas and have placed so many bulk orders with us. I’ve just received your email for the quotation of your new order, and we are really excited about our next collaboration!

Yours Sincerely,

Kelly Zhang

Rated 5 out of 5 stars

Company was very responsive and they…

Company was very responsive and they turned out amazing!!! Delivery came faster than expected and the quality is great!

28 October 2026
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Reply from CustomPlushMaker.com

Hi Naomi, thanks a ton for your nice review! So happy you got your squirrel plush keychains. Really appreciate your cooperation on samples and production for our first order. Looking forward to making more plush together! Keep in touch! Kelly

Rated 5 out of 5 stars

Lovely company to collaborate with!

I’ve been working with Crystal for over a year now and her communication and commitment to my projects is incredible! My frog plushies are great quality, super soft and very sturdy. I have recommended this supplier to other artist friends who want to bring their characters to life as well! Definitely worth it, thank you! :)

3 November 2026
Unprompted review
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Reply from CustomPlushMaker.com

"Thank you so much for this heartwarming review, Resa! It’s been an absolute joy working with you for over two years. Seeing your characters come to life as super soft and sturdy plushies is exactly why we love what we do. We are so grateful for your trust and for recommending us to your artist friends! Looking forward to many more projects together. 💖"
Crystal
CustomPlushMaker Team

Rated 5 out of 5 stars

Very Accurate

Love the plushies. Accurate to picture. So happy!

2 November 2026
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Reply from CustomPlushMaker.com

Thank you so much for your kind review! This is already our fourth character plush toy project together. We’re thrilled that you’re happy with the samples we made and took the time to leave feedback. Every order and conversation means a lot to us — it’s such great recognition and encouragement. We can’t wait to collaborate with you on more fun characters and plush designs in the future!

Rated 5 out of 5 stars

Outstanding Custom Plushies and a Seamless Experience!We had a fantastic experience working…

We had a fantastic experience working with CustomPlushMaker.com! The prototype quality was excellent, and the final plushies were outstanding. Their team made the entire process smooth, including shipping and navigating regulatory requirements. We’re thrilled with the results and highly recommend them to anyone looking to create custom plushies!

1 November 2026
Unprompted review
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Reply from CustomPlushMaker.com

"Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a smooth experience working with us, from the prototype stage all the way to the final delivery and regulatory clearance. Ensuring high-quality plushies and a hassle-free process for our clients is exactly what we strive for. It was a true pleasure partnering with you, and we sincerely appreciate your high recommendation. We look forward to working with you again in the future!"
Crystal
CustomPlushMaker Team

Rated 5 out of 5 stars

Best plush company Ive bought from

Kelly was amazing to work with, we uploaded a mockup design, and it was literally 100% accurate. She helped us through the process of designing the plush, and it was high-quality and amazing product.

The shipping did take a little bit, but that is completely outside of their control, which I understand.

Great customer service and care. Best company for plushies by far!

31 October 2026
Unprompted review
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Reply from CustomPlushMaker.com

Thank you so much for your kind words! I loved working with you. Thrilled the plush matched your mockup perfectly and you’re happy with the quality. I really appreciate you understanding the shipping timeline. Come back anytime for more plushies — my team and I are always here for you!
Cheers,
Kelly Zhang
CustomPlushMaker Team

Rated 5 out of 5 stars

Great experience

Great experience. Very professional and communicative!

30 October 2026
Unprompted review
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Reply from CustomPlushMaker.com

Many thanks! Appreciate your sharing.

Rated 5 out of 5 stars

Best There Is

i have been working with this company for a little over a year. it’s amazing communication, understanding, and even better work i will stay with for a while and i urge anyone who’s serious about the plush making to lock in here.

21 October 2026
Unprompted review
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Reply from CustomPlushMaker.com

Thanks a lot for your trust, Ryan! Your new sample is making now. Looking forward to creating more plushies for you!Don’t forget to reach out to me (Kelly) if you have any questions!

Rated 5 out of 5 stars

Always a great experience

My customers always tell me what amazing high quality plush I have. They really do a great job verifying everything with me and making sure I get my safety testing results, tracking and if I am satisfied with my plush every time. They have really gone above and beyond to make sure my designs come to life as well! I feel like I have some pretty complex designs and they don't shy away. 10/10

21 October 2026
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Reply from CustomPlushMaker.com

We are so grateful for your amazing feedback! It makes us happy to hear your customers are impressed with your plush toys. We take great care to confirm every detail, share safety test results and keep you posted on tracking. We love the challenge of your intricate designs and are always ready to go the extra mile to turn your creative ideas into finished plush. Thank you for trusting us! Can’t wait for your next project.

Rated 5 out of 5 stars

I had a great experience developing a…

I had a great experience developing a custom stuffed doll for my hometown festival. The team was quick to make and adapt a prototype. There were a few moments along the way where we had questions and any concerns were quickly addressed. The final product is fantastic! Will definitely work with them again in the future!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful quality

Wonderful quality. Followed all of my edit requests.

I ordered two sample plushies from this manufacturer and they came out perfectly. I had some edit requests needed for them and the company provided them with no extra charge! I love ordering from this company and have ordered mass production orders from them before that came out perfectly. Hoping to get my next project worked out so I can have another mass production order!

28 October 2026
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Reply from CustomPlushMaker.com

We really appreciate your amazing feedback! It makes us so happy to hear that both your samples and previous bulk orders turned out perfectly. We’re always happy to take care of your revision requests. We’re looking forward to working with you again on your next mass production!

Rated 5 out of 5 stars

Excellent Execution on Beloved…

Excellent Execution on Beloved Characters

We've worked with the team at CustomPlushMaker to create stuffed animal versions of three different beloved characters from the book series we publish. Each time, the team has listened to our input, applied their expertise, and come up with a high-quality realization of the character in three dimensions. Kids love the product, and parents love giving their kids a high quality stuffed animal that reflects the stories they're reading together. We look forward to working with the team at CustomPlushMaker again in the future!

28 October 2026
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Reply from CustomPlushMaker.com

Wow, thank you so much for this fantastic review! It means the world to us. We’re so thankful for your trust these past two years, and how open you’ve been to try out all these amazing character-to-plush ideas alongside us. Fingers crossed for huge sales, especially for Heather and Picket! Kelly is right here whenever you need her — we can’t wait to bring even more of your wonderful characters to life as plushies!

Rated 5 out of 5 stars

genuinely so happy with the plushies…

genuinely so happy with the plushies they have made for me; following an awful breakup where my partner decided to hurt me in the cruellest way, and destroy 2 little plush foxes which meant a lot to me, i reached out to custom plush maker, and they were able to recreate them for me. i decided to order a larger amount, as the foxes who were lost in the violence of my partner, were the same as the emotional support fox i take with me on adventures; and she has become popular with my friends and workmates alike. i had multiple made so that now my workmates can have their own emotional support foxes also, and that i can have these additional foxes available for victims of trauma to help them through their healing process. the funds i raise with the sale of each fox will go towards helping my friends in ukraine, and foxes will be able to bring joy to their new owners. the quality of the little foxes is wonderful, and so true to the likeness of my original plush fox.
ordering in bulk was easy, crystal was so helpful at every step, and the bulk order arrived promptly, and well packed to protect from the weather. will certainly be happy to recommend to anyone wanting to choose this company that if you do work with them, you wont be disappointed. 5 stars! thankyou team!

27 October 2026
Unprompted review
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Reply from CustomPlushMaker.com

Thank you so much for this incredibly touching review, Kymmy! ❤ We are deeply honored that you trusted us to recreate your beloved foxes. Knowing that they will not only be your companions but will also bring comfort to trauma victims and raise funds for your friends in Ukraine makes this project incredibly meaningful to our whole team. We are so glad the quality and packaging met your expectations. Thank you for your recommendation, and we wish you and your wonderful project all the best!

Rated 5 out of 5 stars

Wonderful Team and Experience!

Kathy and the entire Custom Plush team have been absolutely amazing to work with! From start to finish, the entire process was seamless, with timely communication, attention to detail, and genuine care for our needs. We couldn't be happier with how our custom plushie turned out and look forward to continuing to work with this wonderful company. Highly recommended ! :)

23 October 2026
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Reply from CustomPlushMaker.com

Thank you so much for such an amazing review! 🎉 Hearing such high praise from you truly means the world to us! We are incredibly grateful for your warm words and genuine recognition! Our entire team will keep working hard so we can create even more adorable puppy toys together—and we truly hope he will be loved by even more people!

Kathy and the entire CustomPlushMaker team ❤

Rated 5 out of 5 stars

Best service ever

Competent, decisive strong ethic for follow-ups and premium execution of requested development and execution of the requested design. I gladly recommend the company.
Superior Quality of the product fast delivery

Thank you

21 October 2026
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Reply from CustomPlushMaker.com

Thanks a lot for your kind feedback! We're delighted you love the plush mascots. It's always a pleasure helping bring your character designs to life. Wendy and the team appreciate your trust, and we're ready for your future orders anytime.

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