So far, my experience with Currenxie has been excellent. The transaction speed is fast, the software is user-friendly, and there have been no issues with international transactions. Moreover, thei... See more
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Currenxie is a financial services company for the borderless economy. Our Global Account platform gives businesses a one-stop finance app for global growth. Features include a multi-currency digital wallet, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value technology, user experience, and service.
Hong Kong
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Replied to 88% of negative reviews
Typically replies within 2 weeks
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We opened an account with Currenxie, afrer logging in we had to select from a variety of currency accounts to open e.g US currency account, Euro currency account etc. We were advised by their team to select the Multi Currency Hong Kong account, of which we did. Two weeks later on our dashboard it shows that the account is STILL pending.
This is so weird because on their website they state:
"In a span of 24 hours, Currenxie will approve the sent application and will issue a unique bank account number."
We have had almost two weeks of no responses from their agents, who by the way you can only communicate with via email.
I regret wasting my time with this company. They have claimed "Currenxie aims to diminish the barriers between trade through our offered solutions" but really this turned out to be a waste of time.
Waste of two weeks. And no responses from customer agents. It's appalling.

Reply from Currenxie
Knowledgeable, reliable & always helpful. Currenxie have helped us manage our currency exposure to reduce risk in a flexible business friendly way. I would highly recommend them to anyone looking at an alternative to existing banks.
Speedy transaction; Easy to use!
Service will be more highly recommended if ticket fee without FX conversion can be lowered.
Easy setup and great savings. I have been using the exchange service and multiple payouts by batches. Super handy. Great time and life saver for SMEs.
Currenxie does great work with cross currency transfers but same currency transfers cost a fixed percentage of 0.5% (to start) which is enormous when compared to the banks they are competing against. So, hard to see great value in straight wire transfers. As long as you are receiving in one currency and converting and sending it in another - they are great. But impossible to stomach the fees for straight wire transfers. TransferWise does it for around USD 6! If you sent USD100k to a USD account with Currenxie that would cost USD500! USD200k would cost a whopping USD1000! With TransferWise - it would cost around USD6 or with normal banking arrangements around USD20-30. So, Currenxie, if you want to compete and disrupt normal banking you have to get competitive on wire transfers! Once you do, you will get 5 stars from me and my company!
Very responsive and low FX rates. Highly recommended
Fees for outpayments are very high and totally unclear. No cards available.
Customer made an international payment to the account but the amount does not appear in the account. Quite untrustful.
Astounding Professional Service !
The professionalism of the team behind Currenxie is second to none, the pre-sales team work with you and provide good understanding of the scope of services and set your expectations. Once you are onboarded, the finance team provides great service and fast turnaround for funding. Overall, the team always communicates well which is crucial in international trade given its fast pace movement and multi timezone that requires all parties involved to be responsive.
I truly appreciate the services and support that Yochanan, Pierre and the team have provided and strongly recommend their services for growing business.
Thank you for the great services and have helped us to grow our business to the next levels!
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