Curate Health Reviews 

17,502
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 3,888 reviews, reviewers had a great experience with this company. Customers frequently praise the straightforward ordering process, noting that answering initial questions, completing medical checks, and managing prescription renewals is exceptionally simple and efficient. Many consumers also point out the extremely helpful support team, professional medical guidance, and consistently fast delivery of well-packaged products. Some reviewers were not happy with dispatch delays, mentioning extended waiting times and a complete lack of timely updates regarding their pending orders. A few other people also felt that having to actively chase customer service for tracking information and missing scheduled delivery dates caused significant frustration.

What people talk about most

Service

People report positive experiences with service, highlighting fast ordering, efficient medical checks, and... See more

Order

Customers had ambiguous experiences with order processing, reflecting a high level of disagreement. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive quickly, on... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a division in consumer experiences.... See more

Response time

Clients share ambiguous opinions on response time, reflecting a high level of disagreement. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied

Rated 5 out of 5 stars

Very easy process been with curate health now for around 18 months . Process of ordering is really easy just answer some questions and upload 2 photographs . Then wait for approval dispatched by... See more

Company replied

Rated 5 out of 5 stars

Quick turnround, arrived in timely way. Only negative is trying to take a picture with an iPhone on the link, would have liked to have put the camera timer on to position myself but the app does not... See more

Company replied

Rated 5 out of 5 stars

Curate health is one of the best places to get your weight loss medication from. They not only sells there products for profits and forget about you in the process. They are right there for you in y... See more

Company replied


Company details

  1. Health Consultant
  2. Fertility Physician
  3. Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

5-star
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1-star

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3.9

All reviews

(17,502)

2,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and quick delivery 👌

Great experience and quick delivery 👌

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy you had a great experience and received quick delivery! We truly appreciate you taking the time to share your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Straight forward ordering and quick…

Straight forward ordering and quick delivery.
Great service!

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your ordering experience was straightforward and that our delivery was quick. Thank you for your positive feedback; we truly appreciate it!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Sends out reminders when you need to…

Sends out reminders when you need to reorder which is great. Very reliable and avery professional service. Would highly recommend this company.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that our reorder reminders are helpful and that you find our service reliable and professional. Thank you for your strong recommendation!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

Great service, keep you informed of process at all times. Very easy to manage ordering and information is very helpful. Not hard to get in touch direct if there is a problem or need assistance.

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you appreciate our service and how we keep you informed throughout the process. It's great to know that you find ordering easy and our information helpful, and that you can easily reach us for assistance. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 1 out of 5 stars

The medication was delivered to the…

The medication was delivered to the wrong address and left in direct sunlight for an extended period. Due to concerns that it had been exposed to excessive heat, I did not feel it was safe to use and therefore disposed of it.
I contacted customer services, who advised that the medication would still be suitable for use. However, given the circumstances and the uncertainty regarding its storage conditions, I was not comfortable using it. As a result, I lost both the medication and the money I paid for it.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're sorry to hear that you feel this way.

Our customer service team did provide guidance regarding the storage conditions and suitability of the medication based on the information available. However, we appreciate that you had concerns about using the product given the circumstances and understand your decision.

We're sorry that you were unhappy with the outcome and that your experience did not meet your expectations.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Ordered on Tuesday evening and arrived…

Ordered on Tuesday evening and arrived Friday morning. Great service as always!🙂

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with your recent order and our service.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Love curate been with them from start u…

Love curate been with them from start u get ur approval within a day then ur script is sent had np from start and will keep with curate fir ever x

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experience with us and appreciate your loyalty! It's wonderful to know our quick approval and script delivery have met your expectations. We value your continued support.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very helpful if you have a query

Very helpful if you have a query

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear we could assist you with your query. We appreciate your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Takes a little while to get it once…

Takes a little while to get it once accepted but comes when the delivery said ☺️

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that your delivery arrived within the expected timeframe. We appreciate your patience and your positive feedback!

Best,

The Curate Health Team

Rated 4 out of 5 stars

Approving process was very fast

Approving process was very fast, delivery next day- I am happy with the service the only down side is high price

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear you're happy with our fast approval and delivery! We appreciate your feedback regarding pricing and are always working to offer competitive value.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very fast delivery and quick response…

Very fast delivery and quick response to order thank you

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your delivery was fast and that we responded quickly to your order. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Satisfied

Quick easy and delivered o time

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that your experience was quick and easy, and that your delivery arrived on time. Thank you for sharing your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

My experience is great with curate I…

My experience is great with curate I have told friends to sign up as service is great and reliable

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're thrilled to hear you're having a great experience and that you've recommended us to your friends! We truly appreciate your positive feedback about our service and reliability.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very thorough process

Very thorough process . Professional and efficient.

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you found our process thorough, professional, and efficient. We truly appreciate you taking the time to share your positive experience with us!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Fantastic quick authorisation and…

Fantastic quick authorisation and delivery

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that your authorization was quick and your delivery was fantastic! Thank you for your positive feedback, we greatly appreciate it.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website
Great online support

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that you found our website easy to use and that you had great online support. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Curate is the very best

Curate Health Care offers the best weight management programme — I’ve used their services for over a year, and I’ve never regretted it.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that our weight management program has been a positive experience for you over the past year. Thank you for your wonderful feedback!

Best,

The Curate Health Team

Rated 1 out of 5 stars

Question wasn't answered and couldn't…

Question wasn't answered and couldn't use product and no refund given

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're sorry to hear that you feel this way.

Having reviewed your correspondence, we can see that your email was sent outside of our working hours and our team responded the following business day. We are also unable to see any previous emails from you regarding this matter.

Our team provided the best advice they could based on the information available at the time. We appreciate your feedback and are sorry that you were unhappy with the outcome.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

The service is great, just ring and talk to someone if you have any questions.
The delivery is ok, i live in Northern Ireland and it does take an extra bit of time to get over here which is fine as they have took all precautions to keep my medication cold due to the warm weather.
Ordering is easy and straight forward.

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear you find our ordering process easy and straightforward, and that our team provides helpful service when you call. We appreciate your understanding regarding the delivery time to Northern Ireland and are pleased our precautions for keeping your medication cold were effective. Thank you for your wonderful feedback!

Best,

The Curate Health Team

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