I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more
Company replied
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Good Company to deal with although do seem to make it hard work to re-order. Having said this it does make sense but the good honest people always penalised by the not so honest sorts. Delivery se... See more
Company replied
Terrible service and undue delays. On my most recent orders. I had to chase my previous order and got an apology that it hadn’t been processed (I had paid though) and my current order, ordered 21.7.26... See more
Have used Curate quite a few times over the past 2 years and can’t fault them. Website is easy to use, staff are friendly and helpful. Had one issue previously (more so DPD at fault) however customer... See more
Company replied
Company details
Written by the company
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Contact info
United Kingdom
- support@curatehealth.co.uk
- curatehealth.co.uk
3.9
Great
18K reviews
Asks customers to review
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Do not order from Curate
Do not order from Curate. They are incompetent thieves. There are so many better options available these days- their dispatch time is far too long and if you complain they won't refund you or will take "admin charges" from your refund even though they haven't fulfilled the order
1 May 2026
Unprompted review
Reply from Curate Health
Hi,
We're sorry to hear that you feel this way.
We'd like to clarify a few points. Our dispatch timeframes are clearly stated before an order is placed, so customers know what to expect.
We also do not deduct arbitrary "admin charges" from refunds. If a customer chooses to cancel their order after it has been placed, a £15 cancellation fee may apply, in line with our Terms & Conditions, which are available to review before purchase.
We always aim to be transparent about our processes and are happy to discuss any genuine concerns directly. If you'd like us to look into your order, please contact our customer support team with your order details.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Always very efficient-medication always…
Always very efficient-medication always arrives on time and packaged well. Would highly recommend
24 July 2026
Reply from Curate Health
Hi,
We're pleased to hear that you consistently receive your medication efficiently and that it arrives on time and well-packaged. Thank you for your high recommendation!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're glad to hear that you experienced prompt and very efficient service! Thank you for taking the time to share your positive feedback with us.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Warning! Scam!
Warning! Curate is running a scheme where they offer an amazing price on weight loss meds, they decline your ordered dose but keep £25 of admin and consultation fees. It’s a different process than before and their price is higher than most other pharmacies.
27 July 2026
Unprompted review
Reply from Curate Health
Hi there,
Thank you for your review.
We’ve requested further information via Trustpilot so we can look into your order details and provide you with an accurate update.
As soon as we receive your information, we’ll investigate this for you right away. Thank you for your patience.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Have used curate before
Have used curate before
Very efficient and thorough with all pre med checks. Fast dispatch and delivery
23 July 2026
Reply from Curate Health
Hi,
We're glad to hear about your positive experience with our pre-med checks and efficient delivery. We appreciate your kind words!
Best,
The Curate Health Team
Very easy to use i have had no side…
Very easy to use i have had no side effects easy to reorder comes on time and I have lost over 3stone up to now
23 July 2026
Reply from Curate Health
Hi,
We are so glad to hear you've had such a positive experience with our product, including the ease of use and reordering. It's wonderful to know you've seen such great results!
Best,
The Curate Health Team
Very good and quick service good quick…
Very good and quick service good quick delivery very happy
23 July 2026
Reply from Curate Health
Hi,
We're happy to hear that you experienced very good and quick service, and that your delivery was quick. We appreciate your positive feedback!
Best,
The Curate Health Team
Amazing and smooth process
Amazing and smooth process. The Prescriber is so patient and nice on the phone. From shipping delivery is quick and service is ama5
23 July 2026
Reply from Curate Health
Hi,
We're thrilled to hear that you experienced such a smooth process! It's wonderful to know that our prescriber was patient and kind, and that your delivery was quick. Thank you for your amazing feedback!
Best,
The Curate Health Team
Thorough personal service
Thorough personal service. Fast delivery. Reliable over the months.
23 July 2026
Reply from Curate Health
Hi,
We're happy to hear that you've experienced thorough personal service, fast delivery, and consistent reliability over the months. We truly appreciate your positive feedback!
Best,
The Curate Health Team
Slow processing because the order had…
Slow processing because the order had to be changed. Good delivery though once it had been dispatched.
23 July 2026
Reply from Curate Health
Hi,
We appreciate your feedback and understand that the order modification affected processing time. We are glad to hear the delivery was good once dispatched.
Best,
The Curate Health Team
Reply from Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Always arrives soon after order never…
Always arrives soon after order never had any problems
17 July 2026
Reply from Curate Health
Hi,
We're glad to hear that your orders consistently arrive quickly and that you haven't experienced any issues. Thank you for your positive feedback!
Best,
The Curate Health Team
I had to call several times to get my…
I had to call several times to get my order to arrive on time. Thanks to the receptionist who expedited my order. I should have received it sooner because I paid extra for shipping. I received my order 5 days later. Thanks to the receptionist.
24 July 2026
Reply from Curate Health
Hi,
We appreciate you sharing your experience. We understand your frustration regarding the shipping delay, especially after paying for expedited service. We are glad our customer care team was able to assist you, and we are reviewing our shipping processes to prevent similar issues.
Best,
The Curate Health Team
Fantastic service quick and easy to…
Fantastic service quick and easy to order delivery was in two days
24 July 2026
Reply from Curate Health
Hi,
We're happy to hear that you found our service fantastic, and that ordering was quick and easy. We appreciate you letting us know your delivery arrived in two days!
Best,
The Curate Health Team
Reply from Curate Health
Hi,
We're happy you had a great experience and received quick delivery! We truly appreciate you taking the time to share your positive feedback.
Best,
The Curate Health Team
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