Great selection of products. However disappointed to see the shipping to Ireland has dramatically increased to 10 euro for orders under 150euro. This will put me off shopping from cult beauty in the f... See more
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Review summary
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Everything I ordered arrived safely. The packing was great. I have a note on the courier. The package arrived on Thursday morning to Muscat but they are delivered next Monday. Took more than a week to... See more
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All products are really great, I am not satisfied with the delivery service, the box was heavily smashed - luckily all inside is safe and sound. Please pay attention to the delivery company you are wo... See more
Lot of products, you ship to Israel and your prices are okay. But I recently tried to cancel an order I made by mistake and the answer was that they “can’t cancel the order “. Very disappointed about... See more
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Company details
Written by the company
Aside from eliciting squeals of delight when it arrives at CBHQ (a sure-fire sign that we’re on to a winner), it also has to exceed all our expectations (and often shift the goalposts altogether). These are the products you will. not. be. parted from – the jars you dutifully decant, the tubes you scissor open and the bottles you store upside down to ensure you don’t waste a single drop. Firm fixtures of make up artists’ kits, you’ll find these formulas jealously guarded backstage at fashion weeks and photoshoots, and also in the bathrooms of the AAA-List who choose these products for love (not money). Staggeringly efficacious, these do ‘what they say on the tin’ and then some… the only thing they will not do is disappoint.
Contact info
United States
- cultbeauty.com
4.1
Great
45K reviews
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Excellent customer service
Excellent customer service. Everyone I spoke to was very kind, helpful and professional. They handled my issue quickly and made sure everything was resolved. I’m very happy with the way they treated me and with the final outcome. Thank you so much! 😊
25 June 2026
May use AI-assist with repliesRead more
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arrived damaged, poorily packaged
The shampoo and conditioner bottles were poorly packaged, arrived damaged, and have been sent back. We are still waiting for a refund, or please resend new items that are packaged securely
31 July 2026
Reply from Cultbeauty
Hi,
Thank you for bringing this to our attention. I sincerely apologise for the damaged packaging and the inconvenience this has caused. We understand your frustration and are actively looking into this matter to ensure a better experience for our customers.
I just sent you a message. Please take a look when you get a chance.
Best,
Natalia
It was Perfect
17 August 2026
The company has a range of products…
The company has a range of products that are difficult to access and are quite expensive.
20 June 2026
Happy customer
Fast delivery and an easy transaction! The delivery was from the Netherlands, so there was no need to go through customs.
14 August 2026
I’m really happy with The Fine By Me…
I’m really happy with The Fine By Me Edit! It’s a beautifully curated selection of products, with lots of great items to discover. Everything feels well chosen and the set is perfect for trying new beauty favorites. A lovely edit and definitely worth it!
17 August 2026
I have shopped with cult beauty for…
I have shopped with cult beauty for many years and the majority of the time have received great customer service. Two weeks ago I purchased a vanity case which arrived with a faulty zip. I contacted customer services straight away and asked for instructions on how to send this item back, but still have received no information. I’m very disappointed because the case was for my holiday, which I have now arrived back from.
12 August 2026
Unprompted review
Reply from Cultbeauty
Hi Louise,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
I love this shop and the delivery was…
I love this shop and the delivery was fast.
Good prices, good choice of products and brands.
Love to purchase from this online shop
10 August 2026
Everything was great
17 August 2026
I am very happy about a good connection…
I am very happy about a good connection with this company, I have write two email to connect them and very quick back me, thanks.
16 August 2026
I contacted your support about my…
I contacted your support about my cancelled order. Look into that. Disappointing experience this time.
16 August 2026
Reply from Cultbeauty
Hi Elina,
I am so sorry to hear about your disappointing experience with the cancelled order. I understand your frustration and I'm here to help. I've just sent you a message to gather more details so we can investigate this thoroughly for you.
Best Regards,
Natalia
Everything was fine.
9 August 2026
Excellent selection of products
Excellent selection of products. Great promotions and gift with purchase.
2 August 2026
Long delivery time and lack of proper protective packaging
I appreciate excellent selection of products but I am very disappointed with the long delivery timeframe and the lack of proper protective packaging. Items should be packaged more securely to prevent risk of damage during shipping.
16 August 2026
Great products, not great delivery
All products are really great, I am not satisfied with the delivery service, the box was heavily smashed - luckily all inside is safe and sound. Please pay attention to the delivery company you are working with.
10 August 2026
Very good products and fast delivery
16 August 2026
Very fast deliveries and very good…
Very fast deliveries and very good products I’ve ordered.
16 August 2026
Great products..
Great products... efficient service....quick delivery.....easy to search for products in the site and lots of products to choose from
15 August 2026
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